Join us as a Business Analyst for Barclays Private Bank and Wealth Management, where you will play a key role in shaping and delivering AI-enabled and data-driven change across the organisation. You will work closely with business stakeholders, engineers, and risk partners to define requirements, analyse data, and ensure solutions are designed to deliver real business value in a safe and controlled way.
The role will include; gathering and documenting requirements for AI and data-driven features, analysing underlying data to validate assumptions and support solution design, and mapping complex banking processes to identify where automation and AI can enhance decision-making while maintaining appropriate human oversight.
To be successful as a Business Analyst, you should have experience with:
- Requirements elicitation for AI features - able to define acceptance criteria that account for probabilistic outputs, edge cases, and model confidence thresholds, not just deterministic pass/fail logic
- Data analysis - can interrogate source data independently to validate assumptions, spot quality issues, and support model input/output analysis without relying on engineers
- Process mapping in regulated workflows - translates complex bank operations into structured flows that expose where AI can augment decisions, and where human oversight must be preserved
Some other highly valued skills may include:
- Familiarity with AI governance artefacts - knows what a model card, bias assessment, or explainability report contains and can contribute to them meaningfully alongside risk and compliance teams
- User research & UAT facilitation - comfortable running structured sessions with front-office or operations staff to surface real workflow pain points and validate that AI outputs are usable in practice
- Commercial awareness of AI build vs. buy trade-offs - can contribute to vendor assessments and cost-benefit analysis, understanding enough about underlying technology to ask the right questions without being an engineer
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology capabilities, as well as job‑specific technical skills.
This role will be based in Glasgow.
Purpose of the role
To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities.
Accountabilities
- Identification and analysis of business problems and client requirements that require change within the organisation.
- Development of business requirements that will address business problems and opportunities.
- Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
- Support the creation of business cases that justify investment in proposed solutions.
- Conduct feasibility studies to determine the viability of proposed solutions.
- Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
- Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
- Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.
Assistant Vice President Expectations
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
