Support analyst Work, Jobs in Glasgow, Glg (with Salaries)

Business Analyst
Diligenta —Stirling
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Computer literacy
- Computer skills
- Banking
1st Line Support Analyst
DataVita —High Blantyre
- Computer networking
- Communication skills
- Annual leave
Quick apply
12d
Specialist Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Banking
- Life insurance
IFS Support Analyst
March —Glasgow
- £0.01 a year
- ERP systems
- Continuous improvement
- Communication skills
Quick apply
11d
IT Support Analyst
Fred. Olsen Ltd —Glasgow
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Employee discount
2d
3rd Line Support Analyst
DataVita —High Blantyre
- Communication skills
- Annual leave
Quick apply
Service Desk Analyst
Scottish Environment Protection Agency —Motherwell
- £39,725 - £43,887 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
8d
Governance & Reporting Lead
Scottish Power —Cambuslang
- From £55,200 a year
- Analysis skills
- Presentation skills
- Business
- Annual leave
- Employee discount
12d
Evidence and Impact Officer
MCR Pathways —Glasgow
- £30,128 a year
- Temporary
- Analytics
- Annual leave
- Employee assistance programme
Molecular Biology QC Analyst
SGS —Glasgow
- From £25,000 a year
- Full-time
- Laboratory experience
- Quality control
- Communication skills
- Annual leave
Quick apply
1d
Programme / Project Manager
Crown Office and Procurator Fiscal Service —Glasgow
- £62,111 - £77,439 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
252000 - Senior Information Analyst
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
10d
Data & Analytics Analyst - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Writing skills
- Work from home
Junior Risk Analyst - Helensburgh
Altrad —Glasgow
Quick apply
Analyst PTP (Part-Time-21 hrs per week) - European language required
Hilton —Glasgow
- Part-time
- Data analysis skills
- English
- Hotel
- Employee stock purchase plan
- Annual leave
Data Management Analyst
Barclays —Glasgow
- Data analysis skills
- Analysis skills
- Team management
3d
Junior Finance Analyst
Last Mile Group —Glasgow
- Hybrid work
- Computer literacy
- Accounting
- Annual leave
- Employee assistance programme
5d
Business Analyst
Synapri —Glasgow
- £570 a day
- Financial services
IT Service Desk and Incident Analyst
CalMac Ferries Limited —Gourock
- £35,667 a year
- Full-time
- Communication skills
- Annual leave
12d

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Business Analyst

Diligenta -
Stirling

Quick apply

Job details

Full-time
£41,400 - £51,750 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Pension
Stakeholder collaboration
Requirement elicitation
Stakeholder liaison
Visio
Project management methodology
Root cause analysis
Business requirements
Communication skills

Full job description

Business Analyst

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:

Excellent opportunity for an experienced Business Analyst to join our Analysis & Design Services team based in Stirling. As a Business Analyst you will be responsible for analysing business requirements, assessing the impact of change, investigating options, developing and recommending potential solutions to support business change delivery.

Benefits:

33 days including Bank Holidays
Eligibility for an annual discretionary bonus scheme
Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
Cycle to Work Scheme & Interest-free Season Ticket loans.
A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection

What you’ll be doing:

Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into solution options and system requirements.
Apply appropriate analytical methods and techniques, to shape and define business solutions (e.g. processes and operational changes), documenting them in accordance with agreed format and quality standards.
Interpret legislative and regulatory requirements and/or changes in order to assess the wider impact on business processes and system solutions.
Consult with the business stakeholders to understand and evaluate the impacts of change, documenting as is/to be process models.
Consult with the business, transformation and strategic partners to identify, understand and challenge business issues and problems in order to explore underlying causes and recommend appropriate solutions or courses of action.
Document & articulate the impact of proposed solutions on benefits, costs and risks, in order to inform project and business decisions.
Support business acceptance testing activities, contributing to production Testing Strategy/Plans and providing an escalation point for queries and issues arising from the Testing team.

What we’re looking for:

A proven background within a similar Business Analyst role gained within a financial services environment, ideally Life and Pensions.
Strong interpersonal skills and confidence to select and apply relevant analytical and process engineering tools.
Strong written and verbal communication skills and the ability to influence and negotiate with stakeholders at all levels.
Strong attention to detail, good fact-finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
Able to use different techniques to elicit and capture business requirements, understanding which are best suited to a particular need.
Understands financial considerations and potential financial impacts of requirements and solutions options.
General understanding of project methodologies and approaches.
Working knowledge of business analysis and information/data presentation techniques, including the standard MS software applications and Visio.
A systematic, disciplined and analytical approach to problem solving.

If you need any help or adjustments during the recruitment process, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

support analyst jobs in glasgow, glg

Business Analyst

Specialist Customer Care Advisor - Telephony

1st Line Support Analyst

Specialist Customer Service Advisor

IFS Support Analyst

IT Support Analyst

3rd Line Support Analyst

Service Desk Analyst

Governance & Reporting Lead

Evidence and Impact Officer

Molecular Biology QC Analyst

Programme / Project Manager

252000 - Senior Information Analyst

Data & Analytics Analyst - Glasgow

Junior Risk Analyst - Helensburgh

Analyst PTP (Part-Time-21 hrs per week) - European language required

Data Management Analyst

Junior Finance Analyst

Business Analyst

IT Service Desk and Incident Analyst

I want to receive the latest job alerts for support analyst in glasgow, glg

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