End user support Work, Jobs in Glasgow, Sct (with Salaries)

End User Support Technician
Thales —Glasgow
- Weekend availability
- Windows
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Junior User Researcher - Associate Consultant - Digital Excellence
Capgemini —Glasgow
- Hybrid work
- Bachelor's degree
- Psychology
- Agile
Housekeeper
Premier Inn —Stepps
- Up to £13.06 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
Quick apply
5d
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
6d
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
5d
Test Analyst
Systal Technology Solutions —Hamilton
- Full-time
- Analysis skills
- In-person
- Communication skills
6d
1st Line IT Support Engineer
Ferguson Marine (Port Glasgow) Ltd —Port Glasgow
- £26,000 - £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Computer networking
Quick apply
6d
Cyber Security Analyst
Aggreko —Glasgow
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Senior ICT Support Analyst
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- No degree
- Annual leave
21h
Software Engineer (React)
CGI —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- JavaScript
- Travel
Quick apply
Network and Systems Engineer
DFYNE —Uddingston
- Full-time
- Time management
- Free parking
- Annual leave
ISM Technician
Axiom Technologies —Glasgow
- Full-time
- Software troubleshooting
- Windows
- Computer networking
Finance Assistant - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
11d
Digital Customer Support Apprentice
QA Apprenticeships —Glasgow
- £19,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
IB CDM Product Owner
Barclays —Glasgow
- Hybrid work
- Agile
- Financial services
- Communication skills
4d
Graduate Software Engineer
Motorola Solutions —Glasgow
- Full-time
- Hybrid work
- Engineering
- Java
- Master's degree
- Employee assistance programme
Solutions Analyst III - Payments Technology - UAT
JPMorganChase —Glasgow
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree

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End User Support Technician

Thales -
Glasgow

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

SCCM
iOS
Windows
DHCP
IT support
DNS
IT
Communication skills

Full job description

Location: Glasgow, United Kingdom

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

End User Support Technician

Glasgow

The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services.

Key Responsibilities and Tasks:

Desktop Support Engineer (2nd/3rd Line)
Provide 2nd/3rd line desktop support for UK users, resolving incidents (including Priority One) and handling service requests from basic laptop builds to full IT relocations.
Build and deploy desktops/laptops using SCCM and manual processes following standard procedures. Support smartphone deployment (iPhone and Android) and troubleshoot IT issues reported via the UK Service Desk.
Work primarily 37 hours per week with flexibility for evenings, weekends, and on-call duties. Provide kiosk-based support at Glasgow sites to assist users with IT requests.

Qualifications, Experience and Skills:

Proven experience in IT support roles with direct, face-to-face user interaction.
Strong fault diagnosis and problem-solving skills.
Proficient with Windows 10/11 desktop and laptop environments, Office applications, and preferably bespoke engineering applications.
Confident communication skills to engage users at all levels, including senior VIPs, with resilience and professionalism.
Team player comfortable collaborating with colleagues across multiple remote sites.
Ability to prioritize, manage workloads, and handle tasks delegated by the central Service Desk.

Desirable:

Automation tools (such as SCCM)
Network patching and Cable Tracing
Hardware Installation/Troubleshooting
iOS / Android / Phone Support
Good knowledge of – IP, WINS, DHCP, DNS, Group Policy etc.

Core Benefits:

On offer is a competitive salary and benefits package, which includes;

Performance-related bonus
Half day every Friday, usually finishing around 13:00
28 days annual leave (plus bank holidays) plus opportunity to buy up to 40 hours/year (pro rata)
24 hours volunteering paid for
Private healthcare (grade dependent)
Pension scheme
Life cover24/7 Employee Assistance Program and access to mental wellbeing app
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
You can read about some of our other benefits here: UK benefits | Thales Group

Connect with Fiona Tal, Talent Acquisition Partner #LI-FT1 who is eager to explore together with you this exciting opportunity.

Security Clearance Requirement:

Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.

To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.

Please visit the UKSV website for further guidance: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels.

At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.

If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.

Join Thales in the UK – Innovate with us and shape the future!

Apply Now

Refine Your Search

end user support jobs in glasgow, sct

End User Support Technician

Desktop Support Technician

Junior User Researcher - Associate Consultant - Digital Excellence

Housekeeper

IT Service Desk Analyst - 12 Month FTC

Service Desk Analyst

Administrator (Support & Operations)

Test Analyst

1st Line IT Support Engineer

Cyber Security Analyst

Service Desk Engineer - Glasgow

Senior ICT Support Analyst

Software Engineer (React)

Network and Systems Engineer

ISM Technician

Finance Assistant - Glasgow

Digital Customer Support Apprentice

IB CDM Product Owner

Graduate Software Engineer

Solutions Analyst III - Payments Technology - UAT

I want to receive the latest job alerts for end user support in glasgow, sct

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