BSL: Compliance Specialist (https://vimeo.com/1222048481?share=copy&fl=sv&fe=ci)
Company Summary
Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
Role Summary
The Compliance Specialist is responsible for ensuring the organisation adheres to all applicable regulatory, legal, and quality accreditation requirements, as part of the existing compliance team, supporting an established and experienced Compliance Specialist, and provides guidance and oversight to the wider team. The role supports the development, implementation, and monitoring of compliance frameworks, with a strong focus on maintaining and improving ISO standards, conducting internal audits, and supporting the due diligence processes as a key contributor.
The position also contributes to risk management, policy governance, and compliance reporting, while acting as a key liaison with auditors and external bodies. It plays a critical role in promoting a culture of compliance, risk awareness, and continuous improvement across the business.
The ideal candidate will have proven experience in conducting and completing due diligence assessments on third parties and customers to ensure compliance and mitigate operational and reputational risk.
Job Title: Compliance Specialist
Hours/Contract: 22.5 hours per week/Part Time/Permanent/Wed-Fri
Report to: Director of Finance & Administration
Salary: £28,000.00 – £33,000.00 Pro Rata
Job Start: ASAP
Application Closing Date: 14/09/2026
Candidates must be eligible to work in the UK. We will not be able to provide visa sponsorship for this position. Due to the volume of applications expected, only shortlisted candidates will be contacted.
Essential Duties and Responsibilities
- Conduct due diligence assessments on third parties and customers to ensure compliance and mitigate operational and reputational risk.
- Maintain and continuously improve organisational policies, procedures, and controls relating to information security, data privacy, quality assurance, and business continuity.
- Ensure effective implementation of policies and controls to support compliant, ethical, and efficient business operations.
- Identify, assess, and mitigate compliance and operational risks, maintaining risk registers and control frameworks.
- Lead internal audits and support external audits, ensuring findings are documented, tracked, resolved, and reported appropriately.
- Provide guidance and support to colleagues and cross-functional stakeholders (including Sales and Operations) on compliance requirements, policies, and best practices.
- Respond proactively and in a timely manner to internal and external compliance information requests.
- Maintain up-to-date knowledge of regulatory requirements and industry best practices, implementing improvements where required.
- Maintain accurate and comprehensive compliance records and documentation.
- Advise senior management on regulatory, risk, and compliance matters, and prepare regular compliance reports highlighting key risks, issues, and recommended actions.
- Support continuous improvement initiatives to enhance efficiency, scalability, and compliance, and foster a culture of compliance, risk awareness, and collaboration across the organisation.
Knowledge, Skills, and Abilities Required
Experience and Technical Knowledge
- Minimum of 4 years’ experience in a dedicated compliance role.
- In-depth knowledge and firsthand experience managing ISO 9001, ISO 14001, ISO 27001, and ISO 18841 standards in a small-to-medium-sized organisation.
- Proven record of contributing to successful accreditation or certification processes, including auditor-facing responsibilities, for ISO 9001, ISO 14001, and ISO 27001.
- Experience working with GDPR and related data privacy requirements.
- Knowledge of PCI-DSS compliance is desirable.
- Experience and understanding of Business Continuity Planning (BCP) principles and practices.
- Strong collaborator with excellent interpersonal and verbal communication skills.
- High standard of written English and ability to produce clear, concise documentation.
- Initiative-taking, able to take initiative, and work independently with minimal supervision.
- Exceptional attention to detail and a methodical approach to work.
- Flexible, pragmatic, and solutions-focused problem-solving abilities.
- Experience working remotely and collaborating effectively in virtual environments.
- Highly proficient in MS Office applications.
- Ability to communicate in British Sign Language is advantageous but not essential.
Other General Requirements/Additional Notes
- Occasional travel may be required.
We can offer you:
- Vitality Private Health Insurance
- 32 days A/L (Including Bank holiday), increasing to 33 days after 2 years (pro rata)
- Cycle Scheme
- Tech Scheme
- Workplace Pension
- British Sign Language Level 1, 2 & 3
- Personal VRS & VRI Package
- Life Assurance Benefit
- Company Sick Pay
- Employee assistance programme
- We Care Service (paid time to volunteer)
How to apply
Please submit your CV and a short covering letter outlining your suitability for the role. If you require any reasonable adjustments during the recruitment process, please let us know.
Equal Opportunity Employer
We believe that different perspectives and backgrounds are what make a successful company. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
