Call handler Work, Jobs in Glasgow (with Salaries)

Claims Handler - Office Based Role ( Local Glasgow Applicants only)
WNS Global Services —Glasgow
- Full-time
- Hybrid work
- Organisational skills
- Time management
Quick apply
Senior Account Handler - Construction/Care
Gallagher —Glasgow
- Microsoft Office
- Contracts
- Employee stock purchase plan
- Life insurance
Senior Account Handler - Public Sector
Gallagher —Glasgow
- Microsoft Office
- Contracts
- Employee stock purchase plan
- Life insurance
Real Estate Team Leader
McLarens LLC —Glasgow
- Hybrid work
- Microsoft Excel
- Travel
- Leadership
- Flexible schedule

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Senior Account Handler - Construction/Care
Gallagher —Glasgow
Handle account queries and credit control matters, escalating any concerns to Account Managers in a timely manner. Three fully paid volunteering days per year.
Senior Account Handler - Public Sector
Gallagher —Glasgow
Handle account queries and credit control matters, escalating any concerns to Account Managers in a timely manner. Three fully paid volunteering days per year.

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Claims Handler - Office Based Role ( Local Glasgow Applicants only)

WNS Global Services -
Glasgow

Quick apply

Job details

Full-time

Qualifications

Organisational skills
Time management

Full job description

Company Description

WNS Assistance delivers comprehensive, end-to-end claims managements solutions to clients across the UK – from MGAs and blue chip insurers to a range of fleets and broker businesses. Our dedicated teams and streamlined processes help us deliver a responsive, flexible and fully transparent solutions.

Market-Leading Claims Management Experts
WNS Assistance is one of the UK’s leading providers of claims management outsourcing services, currently managing over 100,000 claims per annum.

From FNOL through to resolutions, everything is managed in-house, with our professional handlers delivering high levels of service throughout the claims process. Our nationwide repair network helps us control cost for all clients, while also protecting indemnity spend and making a positive difference to customers perceptions of their brands.

Job Description

Are you customer focussed? Is a customer at the centre of your thoughts?

Are you ready to join an exciting team in a hybrid / remote environment?

Then this is the role for you!

We are looking for Claims Handlers / Customer Service Representatives to join WNS Assistance on behalf of our client..

As a Claims Handler, you will deliver high quality customer service to our customers at the time they need you the most.

What you will be doing?

Promptly handle and resolve all enquiries from both customers and external contacts to ensure delivery of our streamlined claims service
Establish timely reserves within authority limit by estimating value of claims
Identify potential Recovery and Fraud claims
Maximise Productivity within the Team
Follow established claims handling procedures for low complexity, low exposure claims to ensure consistency and quality claims service.
Negotiate settlement of claims within authority limits
Contribute to a positive and supportive team culture

Qualifications

The ability to utilise a variety of communication approaches to build rapport and a positive relationship to help resolve a customer predicament
A conscientious, positive enthusiastic approach to work and maintain good relationships with customers and colleagues
Self-motivated with the ability to work as part of an office based or remote team
Excellent time management and organisational skills
Good decision making skills
Previous call centre experience is essential
Previous property insurance experience preferred but not essential

Additional Information

Local Glasgow based Applicants required.

Quick apply

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call handler jobs in glasgow

Claims Handler - Office Based Role ( Local Glasgow Applicants only)

Senior Account Handler - Construction/Care

Senior Account Handler - Public Sector

Real Estate Team Leader

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