It doesn’t matter whether your background is children and families, social care, housing support, youth work or community services. If you care about keeping families together, helping young people feel safe and supported, and you know how to lead teams doing complex work well, this could be the next move for you.
Right There has spent 200 years making sure that fewer people in Scotland end up homeless and fewer families fall apart. Last year alone, almost 4,000 people got the support they needed to stay in their homes and stay close to the people they love. We are a charity with a clear, urgent mission. We need you to help us make sure children, young people and families in Glasgow and the West get the right support, at the right time, from teams who are confident, skilled and well led.
This is a new Locality Manager role working alongside our Head of Children and Families. You will lead the strategic implementation and operational management of our Glasgow and West Children and Families programmes, including Young People Family Support, Mentoring, and South Ayrshire Supported Accommodation.
It is complex, stretching and the stakes are real. This is work with children, young people and families whose lives are affected by poverty, care experience, housing insecurity, trauma and family breakdown. But it is also rewarding, hopeful and, in the way that only work with meaning can be, genuinely good fun.
Your role
- Leading services well. You will directly manage delivery across our Glasgow and West Children and Families programmes, making sure services are safe, person-centred, strengths-based and aligned with Right There’s aims, values and strategic objectives.
- Keeping the focus on quality and outcomes. You will lead delivery in line with agreed outcomes, robust operational controls and best-practice legislation and guidance, including UNCRC, The Promise, GIRFEC, Care Inspectorate standards and SSSC Codes of Practice.
- Supporting teams to do their best work. You will lead, coach and develop service managers, coordinators and delivery teams, creating a positive culture where people feel supported, accountable and able to learn through reflective practice.
- Making data useful. You will make sure service data, KPIs, reporting and quality assurance are accurate, timely and used well, so decisions are grounded in evidence and services keep improving.
- Growing and developing services. You will take ownership of service development and annual business planning, investigating opportunities that align with existing provision and supporting proposals and tenders for new and developing work.
- Building trusted partnerships. You will represent Right There with commissioners, local authorities, social work, housing, health services, the Care Inspectorate and other partners, making sure relationships are purposeful, professional and rooted in the needs of the people we support.
- Managing risk, resources and compliance. You will oversee budgets, staffing, safeguarding, health and safety, complaints, reporting requirements and service standards, making sure the practical foundations are strong enough to support excellent delivery.
What you bring
Maybe you have built your career in children and families, social care, housing, youth work, mentoring or support services, and you are ready for a broader role with more influence. Or maybe you are already leading complex services and want that leadership to count for something bigger. Either way, you’ll recognise yourself here.
- You understand the realities facing children, young people and families, and you believe support should be compassionate, practical and free from judgement.
- You know how to lead services that are person-centred, strengths-based and grounded in clear professional boundaries.
- You bring knowledge of relevant legislation, policy and practice across social care, family support, housing and safeguarding.
- You are confident with quality assurance, performance management and service reporting, and you use data to improve what happens in practice.
- You know how to build and lead teams, support managers, hold standards and create a culture where people can do good work well.
- You can manage competing priorities, respond calmly to crisis and make sound decisions when things are complex.
- You build strong relationships with colleagues, commissioners, local authorities, social work, housing, health services and regulators.
- You genuinely care about social change — about children, young people and families having a fair chance at a safe and supportive place to call home.
You will need the right qualifications, or be willing to work towards them, including SVQ Level 4 in Health and Social Care and SVQ Level 4 in Management or SCQF equivalent. You will also need to be able to travel across agreed geographical areas, with a driving licence and access to a car for work purposes.
Our offer
Salary up to £44,436 per annum. Full time, permanent, 35 hours per week, reporting to the Head of Children and Families. Your core place of work will be 15 Dava Street, Glasgow, with a minimum of three days per week in the office and travel across Glasgow and West programmes as required. You’ll get six weeks’ annual leave, rising to eight weeks in year two, the People’s Pension from day one, life assurance, and a wide range of wellbeing, development and lifestyle benefits. If this sounds like the kind of challenge you’ve been waiting for, we’d love to hear from you.
We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.
Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.
