Credit advisor Work, Jobs in Glenfield, Lec (with Salaries)

Credit Hire Advisor
Hastings Direct —Leicester
- From £28,800 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Life insurance
- Referral programme
Customer Retentions Advisor
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Referral programme
8d
Customer Advisor Home
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Referral programme
Customer Experience Advisor | S1 | Retail Banking | Wigston
A01 Santander UK plc —Wigston Magna
- From £25,000 a year
- Full-time
- Cash handling
- Banking
8d
Home Claims Handler
Hastings Direct —Leicester
- From £26,550 a year
- Weekend availability
- Hybrid work
- In-person
- Communication skills
- Life insurance
- Referral programme
11d
Hebrew Customer Service Advisor
NEXT —Leicester
- £16.99 an hour
- Full-time
- Hybrid work
- CRM software
- English
- Free parking
- Paid training
Loan Underwriter / Assessor
First Enterprise - Enterprise Loans —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- In-person
- Employee discount
Quick apply
5d
Japanese Customer Service Advisor
NEXT —Leicester
- £14.66 an hour
- Full-time
- CRM software
- English
- Free parking
- Paid training
German Customer Service Advisor
NEXT —Leicester
- £14.66 an hour
- Call to connect
- CRM software
- English
- Free parking
- Paid training
Motor Claims Repair Advisor
Hastings Direct —Leicester
- Full-time
4d
Parts Advisor
Alliance Automotive Group LV —Nuneaton
- Customer service
- Communication skills
- Employee discount
Quick apply
12d
Parts Advisor Apprentice Trade Supplier Level 2
GTG —Leicester
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Customer Experience Advisor | S1 | Retail Banking | Nottingham 36 CS Branch|
A01 Santander UK plc —Nottingham
- From £25,000 a year
- Part-time
- Cash handling
- Banking
2d
Service Advisor
Vertu Motors —Derby
- £32,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
2d
Customer Service Apprenticeship
Vertu Motors —Nottingham
- £8 an hour
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Employee discount
Quick apply
Parts Advisor Apprentice Trade Supplier Level 2 Coventry
GTG —Coventry
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Technical Maintenance Controller
Fraikin —Coventry
- £35,000 - £40,000 a year
- 8 hour shift
- Hybrid work
- Computer literacy
- Maintenance
- Communication skills
- Annual leave
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Customer Retentions Advisor
Hastings Direct —Leicester
That means talking confidently with purpose about our products, giving accurate information first time and making sure customers understand everything about…
£26,230 - £29,500 a year
8d
Customer Service Advisor
Eakin Healthcare —Peterborough
The majority of our customers are individual patient customers who we supply products to on a prescription basis through our Home Delivery Service, similar to…
£26,719.50 a year
Quick apply
9d

I want to receive the latest job alerts for credit advisor in glenfield, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Credit Hire Advisor

Hastings Direct -
Leicester

Apply Now

Job details

Full-time
From £28,800 a year

Benefits

Cycle to work scheme
Company pension
Tech scheme
Life insurance
Referral programme

Qualifications

Quantum assessment for claims settlement
Customer service call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Communication skills

Full job description

Third Party Claims – Credit Hire Advisor

Do you have fantastic people skills? Do you possess strong skills in both written and verbal communication? Can you deliver a great customer experience?

Working Hours/ Shift Patterns: You will work 37.5 hours per week, Monday to Friday 09:00 – 17:00.

Training: Our fantastic Leicester office, which is in the city centre and only a short walk from the train station.

Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration.

Salary: The starting salary is £28,800 plus benefits

Location: The core training lasts for the first 8 weeks of your role and is completed virtually.

At Hastings Direct, we have a simple ambition – to be the best and biggest digital insurance provider in the UK. Our customer teams communicate with thousands of customers daily through various channels and delivering the high-quality insurance service they deserve.

Your role:

As a Credit Hire Claims Handler, you'll be responsible for managing a portfolio of credit hire claims. You'll take full ownership of the claim from first notification of the hire claim until it has been settled, whilst delivering the best financial outcome in line with our business strategy.

You'll need to accurately identify the correct liability status, indemnity position and manage and control hire spends through negotiation, investigation and provision of services.

What will you be doing?

Managing a workload of hire/repair claims from notification through to settlement, including the provision of services and challenging the need for a vehicle where required
Proactively managing the customer claims journey to protect their interests
Making correct and timely liability and indemnity decisions
Minimising the financial exposure to incoming credit hire and repair claims through investigation and negotiation skills
Protecting the company against credit hire claims by gathering evidence, utilising case law and other resources to achieve the best possible outcome in line with business strategy
Servicing inbound calls from third parties, customers, garages, representative and other suppliers
Meeting monthly targets and responsible for ensuring hire spend across the claims department is reduced
Ownership of any complaints with a focus on providing a resolution on day one

What are we looking for?

Outstanding communication skills and attention to detail
Strong customer focus
Good commercial awareness
Drive for self-development
Strong decision making skills

What we offer:
Join us and you’ll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community.

As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. That includes initial in-house training on our products and systems, as well as taking live calls alongside an experienced colleague, and regular, on-going training tailored to your individual needs. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. And the chance to develop your career across our business, with opportunities for secondments, or to become a coach.

Benefits you’ll receive:

Up to 5% annual discretionary Bonus
Hybrid working (1 day per week in the office with the option to do more depending on your preference)
A fantastic open plan modern office
We promote a relaxed, friendly & diverse working environment
'Harrys’ - a great onsite restaurant, with a wide range of choice at breakfast and lunchtime & an on-site Costa coffee
25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days)
Pension match up to 10% of your salary
Life insurance (4 x base salary)
Discounted Hasting Direct products
Discounts & cashback with well-known retailers
Tech scheme, cycle to work, health assessments, and skin check - on completion of probation
Refer a friend scheme - earn £500 for every friend you refer
We will provide you will all the tech that you need! Including a brand-new Microsoft Surface laptop

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. For this position, we’re regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case by case basis. For more information on the DCS, please visit our inclusive business page on our careers site.

If you require any reasonable adjustments to be made throughout the assessment process you should contact the recruitment team at [email protected] prior to starting any assessments, in order that adjustments can be considered.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

Apply Now

Refine Your Search

credit advisor jobs in glenfield, lec

Credit Hire Advisor

Customer Retentions Advisor

Customer Advisor Home

Customer Experience Advisor | S1 | Retail Banking | Wigston

Home Claims Handler

Hebrew Customer Service Advisor

Loan Underwriter / Assessor

Japanese Customer Service Advisor

German Customer Service Advisor

Motor Claims Repair Advisor

Parts Advisor

Parts Advisor Apprentice Trade Supplier Level 2

Customer Experience Advisor | S1 | Retail Banking | Nottingham 36 CS Branch|

Service Advisor

Customer Service Apprenticeship

Parts Advisor Apprentice Trade Supplier Level 2 Coventry

Technical Maintenance Controller

More jobs to discover

I want to receive the latest job alerts for credit advisor in glenfield, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected