Business support manager Work, Jobs in Gloucester, Eng (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Corporate Centre Manager - Education
Kip McGrath Education Centres UK Support Office —Gloucester
- £30,000 - £35,000 a year
- Full-time
- Social media management
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Franchise Support & Growth Manager - Education
Kip McGrath Education Centres UK Support Office —Gloucester
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Social media management
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Service Delivery Manager
Commercial —Cheltenham
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Business Support Officer - Foster Careres
Community Foster Care —Gloucester
- From £25,329.06 a year
- Part-time
- In-person
- Health & wellbeing programme
- Flexible schedule
Quick apply
Practice Operations & Patient Experience Manager
Organic Family Chiropractic —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Franchise Support & Growth Manager - Education
Kip McGrath Education UK —Gloucester
- Up to £36,000 a year
- Full-time
- Social media management
- Microsoft Office
- Bachelor's degree
- Work from home
- Employee assistance programme
7d
General Manager
Baz and Fred —Cheltenham
- £50,000 - £55,000 a year
- Weekend availability
- Hospitality
- Merchandising
- Team management
Quick apply
6d
Project Manager
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
7d
Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Cheltenham
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Support Officer - Finance and Children
Community Foster Care —Gloucester
- Part-time
- QuickBooks
- In-person
- Health & wellbeing programme
- Flexible schedule
Quick apply
Supervisor
Lindt Careers —Gloucester
- Bar
- Analysis skills
- IT
Transactional Finance Manager - Fixed Term Contract
UCAS —Cheltenham
- Up to £40,000 a year
- Hybrid work
- Microsoft Excel
- Management
- Supervising experience
- Free parking
- Annual leave
Quick apply
Business Development Manager
AIS —Gloucester
- Up to £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
Estate Agent
The Property Experts —Gloucester
- £8,400 a month
- Remote
- Sales
- Administrative experience
Business Development Manager
International Workplace Group plc —Gloucester
- Full-time
- English
- In-person
7d
Shift Manager
DPD Group UK —Gloucester
- £40,400 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
5d
Sales Account Manager - Gloucester, South West
HILTI —Gloucester
- Monday to Friday
- Organisational skills
- Life insurance
12d
Customer Success Manager
Mears Group —Evesham
- Up to £45,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Annual leave
- Employee discount
Learning and Development Specialist
Secret Intelligence Service —Cheltenham
- £59,028 a year
- Full-time
- In-person
- Communication skills
- Annual leave
14d

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business support manager jobs near gloucester, eng

Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

business support manager jobs in gloucester, eng

Client Excellence Lead

Corporate Centre Manager - Education

Franchise Support & Growth Manager - Education

Service Delivery Manager

Business Support Officer - Foster Careres

Practice Operations & Patient Experience Manager

Franchise Support & Growth Manager - Education

General Manager

Project Manager

Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped

Business Support Officer - Finance and Children

Supervisor

Transactional Finance Manager - Fixed Term Contract

Business Development Manager

Estate Agent

Business Development Manager

Shift Manager

Sales Account Manager - Gloucester, South West

Customer Success Manager

Learning and Development Specialist

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