appointment coordinator Work, Jobs in gloucester, gls (with Salaries)

Chronic Pain Team Administrator, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
8d
Support Worker (Supported Accommodation)
Connections 2 Independence —Gloucester
- From £30,422.08 a year
- Weekend availability
- Microsoft Powerpoint
- IT
- In-person
Quick apply
2d
Appointment Coordinator
Venture Studios - Cheltenham —Cheltenham
- From £12.21 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Gym membership
Quick apply
New Business Coordinator
Trelleborg Sealing Solutions (TSS) —Tewkesbury
- Microsoft Excel
- ERP systems
- Administrative experience
- Employee assistance programme
14d
Appointment Coordinator
Venture Franchise Services —Cheltenham
- £8.60 - £12.50 an hour
- 8 hour shift
- Front desk
- Store discount
- Profit sharing
Frailty FOD PCN Administrator
GDoc Ltd —Forest of Dean
- £13.39 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Work from home
Quick apply
Low Vision Services Coordinator
Sensory Matters Worcestershire —Worcester
- £12.71 an hour
- Part-time
- Management
- Customer service
- Organisational skills
- Annual leave
Quick apply
5h
Activity Coordinator
Bupa —Cirencester
- £13.10 - £14.10 an hour
- Full-time
- Employee discount
- Gym membership
Quick apply
14d
Activities Coordinator
Watermoor House Residential Care Home —Cirencester
- £13 an hour
- Part-time
- Microsoft Word
- Accounting
- In-person
- Free parking
- Employee discount
Quick apply
2d
Activities Coordinator
Inspire Neurocare —Worcester
- £11,934 - £29,000 a year
- Part-time
- Employee assistance programme
- Referral programme
Quick apply
Community Physiotherapist-Cheltenham
The Caring Physio —Cheltenham
- £41 an hour
- Part-time
Quick apply
Home Care & Support Worker
Aim Up —Cheltenham
- £27,334 a year
- Weekend availability
- English
- In-person
- Care plans
- Employee discount
- Referral programme
Quick apply
Customer Supporter
Sanctuary Supported Living —Worcester
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
22h
Early Years Educator
Poppins Day Nursery —Worcester
- £13.70 an hour
- Part-time
- Childcare
- In-person
- Free parking
- Referral programme
Quick apply
1d

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Chronic Pain Team Administrator, Band 3

Gloucestershire Hospitals NHS Foundation Trust -
Gloucester

Apply Now

Job details

Part-time
£25,760 - £27,476 a year
8 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Communication skills

Full job description

Chronic Pain Team Administrator, Band 3 (24 hours a week)

We are seeking an enthusiastic and highly motivated individual to join our Chronic Pain Administration team offering administrative support for both Pain Self-Management and Consultant led pain clinics and procedure lists.

To provide administration support to the Chronic Pain Service, including support for both Pain Self-Management and Consultant led pain clinics and procedure lists.

To ensure that patients are communicated with effectively, with kindness and compassion, and are given clear information as appropriate to role, supporting the delivery of a smooth and efficient service.

Work closely and cohesively with the direct clinical, management and administration teams, as well as those individuals and teams that interact with the Pain Service, such as the Central Booking Office and other specialties as required.

Book clinic appointments and procedure lists in line with waiting list directives and the Trust Patient Access policy, under the direction of the Lead Co-ordinator for Pain service and management.

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

To book / request outpatient appointments within appropriate timescale under the direction of the Lead Co-ordinator and in collaboration with the Pathway Co-ordinator and the administration team.
To process appointment cancellations and offer patients new dates whilst observing patient waiting times.
Follow Consultant/Clinician instruction to ensure patients are appropriately booked for treatment or follow up appointments in accordance with Trust waiting time targets
To ensure the efficient booking of all clinic type appointments & procedure lists across the Chronic Pain Service, ensuring effective clinic utilisation in relation to capacity. Escalating to the Pathway Co-Ordinator / Lead Co Coordinator when this is not achieved.
Contact patients with proposed clinic dates, amended dates and/or short notice appointments and negotiate alternatives if not aligned with patient choice.
To provide non-clinical advice effectively and empathetically to patients and their relatives. This includes exchanging information with patients and relatives on a variety of departmental issues and procedures, with kindness and compassion. This may include offering further / Additional appointments or choosing to recommend a rereferral
Provide patients with information surrounding the services that are available within the pain management service
Book translation and interpretation services for patients, when required and as appropriate, to ensure equal access to information and services
Support the Lead Co-ordinator in the training of new starters/less experienced staff
Ensure all Chronic pain referrals are dealt with appropriately and efficiently, escalating any queries or concerns to the Lead Co-ordinator /Management team or lead clinicians as required
Support the administration and sending of patient letters, including attachment of relevant documents and ensuring letters are shared between the appropriate clinical personnel as required.
Update / maintain information systems/spreadsheets to assist in the smooth running of the department in accordance with Trust policies
Appropriate management, Documentation and Escalation of telephone calls where the patient may become aggressive, upset or convey self-harm or suicidal intent.
Complete appropriate processes for patient written communication, as directed by requested by clinical staff and in line with service and trust process.
Highlight any issues / bottlenecks within the patient booking process to the Lead Co Ordinator, working collaboratively to identify and implement solutions.
Regularly inform the Lead Co-ordinator of progress and flag, as a matter of urgency, any issues relating to clinic capacity or booking delays due to internal or external factors, difficult queries from patients, etc
Sourcing and booking suitable of clinic rooms, including off site venues
Undertaking of Health and safety tasks such as carrying out and reporting of work place inspections in line with Health and safety requirements

Apply Now

Refine Your Search

appointment coordinator jobs in gloucester, gls

Chronic Pain Team Administrator, Band 3

Support Worker (Supported Accommodation)

Appointment Coordinator

New Business Coordinator

Appointment Coordinator

Frailty FOD PCN Administrator

Low Vision Services Coordinator

Activity Coordinator

Activities Coordinator

Activities Coordinator

Community Physiotherapist-Cheltenham

Home Care & Support Worker

Customer Supporter

Early Years Educator

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