Housing officer Work, Jobs in Gloucester, Gls (with Salaries)

Administrator
North and West Gloucestershire Citizens Advice —Gloucester
- £24,454 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
14h
Housing Advice Officer
Tewkesbury —Tewkesbury
- £34,434 - £38,220 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
1d
Recovery Officer
Gloucestershire County Council —Gloucester
- £30,518 - £32,597 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
15h
Housing Officer - Refugee Supported Accommodation
Caring for Communities and People —Gloucester
- £26,960 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
13h
Housing Advice Assistant
Tewkesbury —Tewkesbury
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
3d
Place Planning Officer
Gloucestershire County Council —Gloucester
- £41,771 - £47,181 a year
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
2d
Housing Advice Officer
Tewkesbury Borough Council —Tewkesbury
- £34,434 - £38,220 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
1d
Gloucestershire Housing Partnership Rough Sleeping Contracts Lead
Gloucestershire County Council —Gloucester
- £37,280 - £39,862 a year
- Hybrid work
- Microsoft Excel
- English
- Presentation skills
8d
Housing Advice Assistant
Tewkesbury Borough Council —Tewkesbury
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
3d
Finance Assistant – Part time 21hrs per week
The Gloucester Charities Trust —Gloucester
- £12.95 an hour
- Part-time
- Accounting
- Free parking
- Annual leave
4d
Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker
Gloucestershire Action for Refugees and Asylum Seekers (GARAS) —Gloucester
- From £35,847 a year
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Sick pay
Quick apply
9d
Customer Relations Officer
Sanctuary Group —Worcester
- £31,768 - £33,440 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
15h
Compliance Officer
Bromford —Chipping Sodbury
- £26,300 - £27,000 a year
- Hybrid work
- Microsoft Excel
- Maintenance
- Microsoft Office
- Employee assistance programme
- Sick pay
8d
Prevention Support Officer
Connexus —Hereford
- £26,324.72 a year
- Full-time
Skills Development Officer
Herefordshire Council —Hereford
- £40,777 - £45,091 a year
- Annual leave
- Employee assistance programme
Housing Strategy and Projects Officer
Wychavon and Malvern Hills District Council —Pershore
- £35,412 - £39,152 a year
- Full-time
- Computer literacy
- Microsoft Office
- Travel
- Annual leave
- Employee discount
14d
Supported Living Officer (Worcester)
Platform Housing —Worcester
- £17.99 an hour
- Travel
- Annual leave
- Employee assistance programme
Contracts Manager
Novus Property Solutions Ltd —Hereford
- Monday to Friday
- Contracts
- Employee discount
Quick apply
Resource Planner
Stroud District Council —Dursley
- £28,598 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Data analysis skills
1d
Principal Integrated Transport Officer
Herefordshire Council —Hereford
- £46,142 - £50,269 a year
- Call to connect
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
14d

I want to receive the latest job alerts for housing officer in gloucester, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Administrator

North and West Gloucestershire Citizens Advice
Gloucester

Quick apply

Job details

Part-time
£24,454 a year
14 hours ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Company pension
Sick pay

Qualifications

Dementia care
Care home
Microsoft Office
Administrative experience
Organisational skills

Full job description

Job Summary
We are seeking an enthusiastic individual to join our admin team and make a real difference to their community.

As an Administrator, your primary focus will initially be managing the grants process. You will oversee all stages, from the application and assessment phase to the disbursement of funds provided to North and West Gloucestershire Citizens Advice by external funders. These grants are intended to support clients facing challenges such as the cost-of-living crisis, fuel poverty, and housing arrears.

As current funding programmes come to an end, the role will evolve to support the development and implementation of new ways of delivering grant support, projects and related administrative functions. The successful candidate will play an active role in helping shape and embed these new processes and ways of working.

The postholder will also be responsible for delivering a variety of general administrative support to the Charity. This will involve assisting staff and volunteers working both in the office and remotely, as well as providing support to clients seeking advice through face-to-face meetings, email, and telephone.

Duties

Energy Grants

Check energy applications received from Caseworkers to ensure relevant information has been provided, request supporting information if required and ascertain that the criteria for a grant have been fulfilled.
Check energy applications and supporting information received from Advisors, paying attention to supporting documents, checking statements and requesting further information and additional documentation if required. Ascertain all criteria for a grant has been fulfilled.
Direct referrals for energy grants are permitted from GARAS or the Forest Of Dean District Nursing Team.
Check applicants have not previously received an energy grant payment.
Record demographic information for each application to aid future reporting.
Send weekly applications to the Treasurer for payment confirmation
Notify referrers when payment is made
Record monthly application data on ‘Current Distribution’ Spreadsheet and also quarterly/end of year calculations if applicable.
Provide monthly report of applications per referrer to the Advice Service Manager.
Prepare funder reports as required, including specific demographic information as requested.
Liaise with the Finance Manager, Treasurer and Chief Officer to clarify spending and budget information as required.
Monitor spending and update Chief Officer as funds deplete, informing caseworkers and advisors as instructed.
Maintain accurate records of grants administered throughout all areas.

Charitable Funds

Act as a resource to caseworkers and advisors in relation to grants available to clients both locally and nationally maintaining awareness of criteria for guidance.
Update information on Teams file management system to keep staff informed and ensure smooth communication and tracking of grant opportunities.
Managed the process when charity provides funds directly to N&WGCA, ensuring that all relevant information has been gathered from the referrer via a small grant requisition form.
Work with caseworkers and advisors to problem solve and overcome any difficulties relating to the supply of goods or services required from a charity application.
Maintain links with local charities and ensure good working relationships are upheld.
Provide feedback to staff via team meetings and email regarding funds and charities available and any changes in criteria.

SIM Cards

Oversee the SIM card distribution to provide timely access for clients and maintain records for the National Databank. In addition, complete monthly online reporting to National Databank.

General Administrative duties

Dealing with day-to-day incoming enquiries from clients, staff, volunteers and external agencies
Signposting clients to relevant Citizens Advice telephone or web services
Provide administrative support to all departments, and the service generally, as required
Process incoming client post, emails and telephone enquiries using the Citizens Advice CRM database (Casebook) in accordance with our systems and procedures
Managing, amending, and booking client appointments
Data inputting
Creating and maintain spreadsheets and databases
Prepare and write documents and reports as required
Use a photocopier and other office machines as appropriate.

Working as part of a team

Be an active member of the wider team, acting and support colleagues in a collaborative way
Work with colleagues to maintain a positive working and learning environment, in which equality and diversity are valued and dignity at work is upheld.
Promote best practice across the team

Other duties and responsibilities

Carry out other tasks within the scope of the post to ensure the effective delivery and development of the service
Help to arrange events and meetings
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
To comply with all published organisational policies and procedures
Work flexibly to undertake such other reasonable duties and responsibilities.

Person Specification

1. Previous administrative experience with good current knowledge of Microsoft Office Packages

2. Ability to provide efficient administrative support and to maintain office systems.

3. Attention to detail when recording data

4. Excellent organisational skills with the ability to manage a varied workload, prioritise and meet deadlines under pressure.

5. Good interpersonal skills with the ability to communicate with people at all levels.

6. Able to work collaboratively as part of a team, with the self-motivation to work independently.

7. Ability to create and maintain efficient administration systems and records relevant to the role

8. Awareness of current energy issues and fuel poverty

9. A problem-solving attitude, able to identify challenges and find solutions

10. Experience of working with vulnerable people

11. Ability to handle sensitive and confidential information appropriately.

12. Flexible and adaptable approach to work, with the ability to support evolving services and processes.

13. Willingness to contribute to the development and implementation of new ways of working.

14. Understanding of, and commitment to, the aims and principles of the Citizens Service in which equality and diversity is embedded throughout.

If you are passionate about helping your community and possess the necessary skills and experience, we encourage you to apply for this rewarding role as an Administrator.

Job Type: Part-time

Pay: £24,454.00 per year

Benefits:

Additional leave
Casual dress
Company pension
Free parking
Health & wellbeing programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in gloucester, gls

Administrator

Housing Advice Officer

Recovery Officer

Housing Officer - Refugee Supported Accommodation

Housing Advice Assistant

Place Planning Officer

Housing Advice Officer

Gloucestershire Housing Partnership Rough Sleeping Contracts Lead

Housing Advice Assistant

Finance Assistant – Part time 21hrs per week

Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker

Customer Relations Officer

Compliance Officer

Prevention Support Officer

Skills Development Officer

Housing Strategy and Projects Officer

Supported Living Officer (Worcester)

Contracts Manager

Resource Planner

Principal Integrated Transport Officer

I want to receive the latest job alerts for housing officer in gloucester, gls

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected