Operational governance senior Work, Jobs in Gloucester, Gls (with Salaries)

Operational Governance Senior Analyst
PoloWorks —Cheltenham
- Hybrid work
- Writing skills
- Organisational skills
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Senior Manager FOS Complaints
St. James's Place —Cirencester
- Analysis skills
- Team management
- Leadership
- Annual leave
9d
Senior Internal Auditor
Secret Intelligence Service —Cheltenham
- £60,998 - £62,895 a year
- Part-time
- Travel
- In-person
- Annual leave
- Work from home
Senior Compliance Executive
PoloWorks —Cheltenham
- Hybrid work
- Writing skills
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Administrator (Casework)
University of Gloucestershire —Cheltenham
- £32,080 - £37,694 a year
- Full-time
- Organisational skills
- Communication skills
9d
Senior Commissioning Manager
Gloucestershire County Council —Gloucester
- £55,717 - £59,753 a year
- Hybrid work
- English
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
1d
Senior Estates Administrator and Compliance Manager
Hartpury University and College —Gloucester
- £28,561 - £35,002 a year
- Full-time
- Management
- Customer service
- University
- Annual leave
- Employee assistance programme
Quick apply
8d
Operations Manager - DOSH
Allpay —Hereford
- £55,000 - £65,000 a year
- Continuous improvement
- Organisational skills
- Leadership
Senior Quality Assurance Analyst
PoloWorks —Cheltenham
- Hybrid work
- Analysis skills
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
Complaints Governance - Risk and Controls Manager
St. James's Place —Cirencester
- Analysis skills
- Annual leave
9d
Senior Programme Manager
Dyson —Malmesbury
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
Chief Executive Officer (CEO)
The Hope Centre —Bromyard
- £50,000 - £55,000 a year
- Full-time
- Management
- Leadership
- Free parking
- Work from home
Quick apply
CAMHS Senior Systemic Psychotherapist and Systemic Interventions Lead
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £57,528 - £64,750 a year
- Part-time
- Management
- Case management
- Training & development
Senior Internal Auditor
GCHQ —Cheltenham
- £60,998 - £62,895 a year
- Travel
- In-person
- Annual leave
- Work from home
School Business Manager
Gloucestershire County Council —Gloucester
- £48,226 - £51,356 a year
- Hybrid work
- Hospital
- English
- Microsoft Office
- Work from home
- Employee assistance programme
Senior Manager CRM (4 month Fixed Term Contract)
Ecotricity —Stroud
- Hybrid work
- Travel
- Analytics
- Employee discount
Fraud Investigation Services Operational Leader
HM Revenue and Customs —Westfield
- £78,988 - £87,612 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Leadership
- Annual leave
- Work from home
3d
Operations Manager (Managed Services)
Arcus FM —Cirencester
- Up to £68,000 a year
- Full-time
- Continuous improvement
- Team management
- Mentoring
Quick apply
Project Manager
PoloWorks —Cheltenham
- Hybrid work
- Writing skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Senior Hydrologist
Canal & River Trust —Gloucester
- £44,750 - £50,750 a year
- Full-time
- Master's degree
- Presentation skills
- Team management

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Operational Governance Senior Analyst

PoloWorks -
Cheltenham

Quick apply

Job details

Permanent

Benefits

Annual leave
Company pension
Employee assistance programme
Free or subsidised travel
Private medical insurance
Employee discount
Referral programme

Qualifications

Financial Conduct Authority guidelines
Stakeholder collaboration
Stakeholder liaison
Writing skills
Risk management
Organisational skills
Business continuity planning
Financial services
Communication skills
Corporate regulatory compliance oversight
Time management

Full job description

Description

Location: Cheltenham (London office attendance may be required on a periodic basis)

The Operational Governance Senior Analyst will support the design, implementation, and continuous improvement of the organisation's Operational Resilience framework, ensuring compliance with UK regulatory expectations (FCA/PRA) and Lloyd's market requirements, alongside supporting the outsourcing and third-party risk management framework across all critical third parties, in line with SS2/21.

The role will contribute to embedding resilience and robust third-party governance across important business services, third-party dependencies, and operational processes, ensuring the business can prevent, respond to, and recover from disruptions.

Key Responsibilities

Support implementation and ongoing enhancement of the Operational Resilience framework in line with UK regulatory requirements and Lloyd's Principles.

Assist in identifying and maintaining mapping of Important Business Services and key dependencies, including third parties, to ensure accuracy as the business evolves.

Support key activities within the Operational Resilience cycle, including tracking of vulnerabilities / remedial actions and scenario testing across critical business functions.

Maintain documentation and evidence to demonstrate regulatory compliance.

Contribute to regulatory responses (FCA/PRA/Lloyd's) and audit activity.

Maintenance of Operational Resilience framework and supporting documentation, including policies, logs and supporting production of the annual self-assessment.

Support the Operational Resilience Steering Group, including preparation of papers and packs for review.

Assist with onboarding of syndicates including review of target operating model and set up of third-party arrangements.

Support the ongoing management of the outsourcing and third-party risk management framework, covering all critical third parties.

Track and follow up on ongoing monitoring activity – including performance/SLA review, financial and operational resilience checks on providers, and renewal of due diligence.

Skills, Knowledge and Expertise

Experience in operational risk, business continuity, operational resilience, or third-party risk management within insurance or financial services.
Understanding of UK regulatory requirements (FCA/PRA Operational Resilience framework, SS1/21) and outsourcing/third-party risk requirements (SS2/21) would be beneficial.
Experience supporting framework implementation and governance processes.
Experience in process mapping and documentation.
Excellent written and verbal communication skills.
Ability to engage with stakeholders across all levels of the organisation.
Demonstrates behaviours aligned to the PoloWorks PRIDE values:

Pioneering – we don’t stand still
Responsible – We do the right thing
Inclusive – we all play a role
Delivery Focused- we provide services we are proud of
Empowering – we equip people to be their best

Key Competencies
Strong attention to detail and structured approach
Proactive and self-driven
Collaborative and able to influence stakeholders
Strong organisational and time management skills
Ability to manage multiple priorities in a fast-paced environment

Benefits

As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.

Benefits Band 2

About PoloWorks

PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.

As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.

Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.

Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.

It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.

Quick apply

Refine Your Search

operational governance senior jobs in gloucester, gls

Operational Governance Senior Analyst

Senior Manager FOS Complaints

Senior Internal Auditor

Senior Compliance Executive

Senior Administrator (Casework)

Senior Commissioning Manager

Senior Estates Administrator and Compliance Manager

Operations Manager - DOSH

Senior Quality Assurance Analyst

Complaints Governance - Risk and Controls Manager

Senior Programme Manager

Chief Executive Officer (CEO)

CAMHS Senior Systemic Psychotherapist and Systemic Interventions Lead

Senior Internal Auditor

School Business Manager

Senior Manager CRM (4 month Fixed Term Contract)

Fraud Investigation Services Operational Leader

Operations Manager (Managed Services)

Project Manager

Senior Hydrologist

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Key Responsibilities

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Benefits

About PoloWorks

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