(1) Monday to Friday 0830 - 1630 CGH Antenatal Reception;
(2) Monday and Tuesday 1000 - 1500 GRH Birth Unit
Vacancy 1: To work Monday to Friday 37.5 hours per week, 0830 - 1630 providing receptionist duties to Cheltenham General Hospital Antenatal Reception Desk.
Vacancy 2: To work Monday and Tuesday 10 hours per week; 1000 - 1500 on the Birth Unit at GRH proving ward clerk duties.
Please acknowledge which position that is being applied for on your application.
As a key member of the team, responsible for providing reception support to ensure the effective operation of the antenatal clinic, visitors and staff; the role contributes to a safe environment that focuses on providing a high quality public service and maintains a high level of patient care within Women & Children's Services.
- Welcome and receive patients, visitors and other members of staff to the area in a polite and professional manner and undertake general reception duties.
- Responsible for all aspects of administration and using own initiative to assess and deal with any non-clinical problems to ensure a sufficient support service in the clinical area.
- Prioritise work ensuring support for clinical staff is always available for the efficient delivery of patient care.
- To maintain accurate records and support the clinical staff with data input into electronic patient records as necessary. Maintain accurate admission and discharge information.
- Ensure that all results and other information are accurately filed in the patients notes, and that patient notes are up to date, and maintained to the approved Trust standard.
- Undertake all notes preparation for Consultant and Midwifery Led Clinics.
- Where necessary, make follow-up appointments using the appropriate systems.
- Ensure accurate and specific tracing of all notes in and out, to ensure notes can be obtained from anywhere at any time in case of clinical need and ensuring data protection and confidentiality are maintained at all times.
- To communicate discharge information to GP Surgeries, Community Midwives and other Maternity Units and any other members of the multidisciplinary team.
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Prepare and distribute patient documentation (e.g., scan reports, referral forms) ahead of scheduled clinics.
Ensure midwives and clinicians have access to patient lists and required resources at the start of each clinic session.
Liaise with sonographers, consultants, and community midwifery teams to plan around clinic changes, overbookings, or absences.
Monitor and order clinic supplies such as patient leaflets, scan report paper, and admin materials.
Organise the distribution of antenatal information packs and ensure materials are up to date.
Ensure that all results and other information are accurately filed in the patients notes, and that patient notes are up to date, and maintained to the approved Trust standard.
Contribute to security by monitoring visitors to the ward and reporting untoward incidents to the Ward Manager/Administration Manager as appropriate.
To use the Trust Procurement Systems to order items as required and also ensure stationary levels are maintained for the ward area, identifying any patient information leaflets/documents that are required to be ordered and to receive delivery of goods.
To report any faults to the Medical Engineering/Estates Helpdesk as appropriate and to organise for the PAT testing/security marking of any new pieces of equipment.
The post holder must be aware of the sensitive nature of the information they will be required to communicate in their day-to-day work. The post holder will be expected to communicate these issues in an appropriate and timely manner and ensure confidentiality is maintained at all times.
