call centre Work, Jobs in gloucester (with Salaries)

Child Contact Centre Staff Member
Bubba's Contact Centre —Gloucester
- £14.50 an hour
- Part-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
9d
Contact Centre Manager
YMCA Cheltenham —Cheltenham
- £33,501 - £41,000 a year
- Weekend availability
- Management
- English
- Supervising experience
- Annual leave
- Work from home
Quick apply
11d
Contact Centre Call Handler
Livity Life —Worcester
- £26,523.22 - £26,523.23 a year
- Rotating shift
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
1d
Collections Specialist
Ecotricity —Stroud
- £25,550 - £27,518 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
2d
Call Centre Assistant
Specsavers —Cirencester
- Up to £12.91 an hour
- Part-time
- Communication skills
- Employee discount
Customer Service Centre Representative 1
EssilorLuxottica —Thornbury
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Annual leave
Team Leader, Contact Centre Operations (12 months FTC)
Kohler —Cheltenham
- Up to £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Call Centre Agent - Maternity Cover
Chipside Ltd —Brinkworth
- £24,327 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
Technical Sales Consultant (No cold calling)
Ingrid West Machinery Ltd, —Tewkesbury
- £37,420.00 - £42,360.92 a year
- Full-time
- Customer service
- Presentation skills
- Bachelor's degree
- Free parking
Quick apply
Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Inside Sales Representative
Holt JCB —Cheltenham
- Full-time
- Sales
Quick apply
Inside Sales Representative
JCB —Cheltenham
- Full-time
- Sales
Telesales
Abandoned Storage Auctions —Malmesbury
- £35,000.00 - £50,206.46 a year
- Full-time
- CRM software
- Spanish
- Sales
- Free parking
- Work from home
Quick apply
6d
Customer Service Representative
Strickland MFG Limited —Evesham
- £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply

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Warehouse Assistant
The Range —Gloucester
A valid reach and or counterbalance licence is preferred. Complete all relevant paperwork neatly and in a timely manner. Ensure accuracy of goods location.
Up to £12.71 an hour
Quick apply
13h
Warehouse Assistant
Travail-Hiredonline —Gloucester
Picking and packing products ready for export. Picking materials and delivering to the shop floor. Shrink wrapping and labelling goods.
£12.71 an hour
5d

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Child Contact Centre Staff Member

Bubba's Contact Centre
Gloucester

Quick apply

Job details

Part-time | Zero hours contract
£14.50 an hour
9 days ago

Qualifications

Microsoft Word
Childcare
Driving Licence
Microsoft Outlook
Customer service
Care experience
GCSE

Full job description

To provide a support space in which to guide parents and children in the use of the contact centre. An essential part of this role will be that the parent has meaningful time with their child/ren and are enabled to spend quality time together which is not compromised by having a member of staff present. The member of staff will be a positive parenting role model and will make all those who come to the centre welcome, recognising that it can be stressful for both the parent and the child/ren.

This role is ideal for candidates who want to enhance their childcare work experience, social care experience or want to support separated families to ensure their children have meaningful and fun contacts with their parents.

The tasks will include:

· To welcome clients to the centre and show them around, ensuring they are given all housekeeping information, such as where the toilets/kitchen are and the fire evacuation procedure.

· To inform the parent/s of our role and share our expectations about their attendance at our Centre, such as being respectful of one another in order to put the best interest of the child first.

· Inform the parent/s of our responsibilities to safeguard all those who come to the Centre and be transparent from the outset that if staff were concerned about the welfare of a child or children and/or a vulnerable adult, they would have a duty to report these.

· To be available to answer any queries that the parent may have about contact, and signpost to other agencies if they have wider questions or concerns.

· Carry out required administration work such as signing in and signing out of each client and ensuring this information is stored securely on BCC’s shared drive.

· To create an environment which supports a safe and enjoyable contact session for the child/ren and the parent.

· To maintain the safety of the centre, including maintaining toys and the contact room.

· There will be the opportunity to work with other elements of Walk The Walk Family Support Services organisation as the service develops.

Accountability and Reporting

The staff member will be well supported by the BCC team in order that they can deliver their duties to the highest standards, but also be clear about our expectations of them in this role. This will include:

· Reporting to the BCC member of staff on duty at the contact centre.

· Reporting all safeguarding concerns to the Designated Safeguarding Officer.

The staff member will receive monthly management supervision from the Contact Centre Co-ordinator and clinical supervision by a qualified counsellor.

Essentials:

§ Cheerful

§ Assertive

§ Be reassuring to family members

§ Understanding of issues that affect separating families

§ Ability to build relationships with families

§ Ability to deal with difficult situations particularly involving parents and children under stress

§ Good Team worker

§ Access to your own vehicle, a clean driving licence and the ability to travel to contact centres across Gloucestershire. If you do not own a vehicle we may only be able to offer you work at one specific contact centre venue

§ Available at weekends, 9am to 8pm for ad hoc hours. No hours guaranteed.

§ Roles in Gloucester

Job Types: Part-time, Zero hours contract

Pay: £14.50 per hour

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: On the road

Quick apply

Refine Your Search

call centre jobs in gloucester

Child Contact Centre Staff Member

Contact Centre Manager

Contact Centre Call Handler

Collections Specialist

Call Centre Assistant

Customer Service Centre Representative 1

Team Leader, Contact Centre Operations (12 months FTC)

Call Centre Agent - Maternity Cover

Technical Sales Consultant (No cold calling)

Customer Success Advisor

Inside Sales Representative

Inside Sales Representative

Telesales

Customer Service Representative

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