Service desk engineer Work, Jobs in Goole, Ery (with Salaries)

1st Line IT Engineer
Wren —Barton-upon-Humber
- £26,500 - £28,000 a year
- Hybrid work
- Software troubleshooting
- Continuous improvement
- Communication skills
- Employee discount
- Gym membership
Quick apply
IT Desktop Engineer
Wren —Barton-upon-Humber
- Azure
- Windows
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
Senior Service Desk Engineer (3rd Line / with Field)
HBP Group —Scunthorpe
- £40,000 - £45,000 a year
- Full-time
- Azure
- Travel
Quick apply
1d
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Desk Based Account Manager
Genuit Group —Doncaster
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Database Engineer (SQL / MySQL)
Giacom —Hessle
- £40,000 - £45,000 a year
- Azure
- SQL
- AWS
- Annual leave
Quick apply
IT Manager
Quickline Communications —Kingston upon Hull
- Full-time
- Azure
- IT
- In-person
- Free parking
- Annual leave
Quick apply
2h
Geotechnical Engineer / Engineering Geologist
AmcoGiffen —York
- £42,000 - £52,000 a year
- Full-time
- Civil engineering
- Driving
- Mentoring
- Annual leave
- Life insurance
Quick apply
Security Operations Engineer
Giacom —Hessle
- £35,000 - £45,000 a year
- Hybrid work
- Annual leave
Quick apply
6d
Office Coordinator
Zuno Tech Group —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Junior Networking Engineer
Network Communication Systems Ltd —Doncaster
- From £25,000 a year
- Weekend availability
- Computer literacy
- Windows
- Organisational skills
Quick apply
Solar Technical Designer
Zuno Tech Group —Leeds
- Full-time
- Schematics
- Communication skills
- Annual leave
Senior LCV Technician
Kelling Group Limited. —Normanton
- £18 an hour
- Full-time
- Maintenance
- Automotive diagnostics
- Free parking
- Life insurance
Quick apply
Solar Technical Designer
Zuno —Leeds
- Full-time
- Schematics
- Communication skills
- Annual leave
Quick apply

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Service Desk Analyst
Genuit Group —Doncaster
Full UK driving licence and willingness to travel to Group sites as required. Act as the first point of contact for IT incidents, queries and service requests.
6d
IT Support Team Leader
LCS IT Solutions Ltd —Lincoln
\* Full UK driving licence with access to own vehicle and insured for business use for when travelling to customer sites is essential.
£30,000 - £34,000 a year
Quick apply
12d

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1st Line IT Engineer

Wren -
Barton-upon-Humber

Quick apply

Job details

Permanent
£26,500 - £28,000 a year

Benefits

Employee discount
Gym membership
Referral programme

Qualifications

Jira
Software troubleshooting
Continuous improvement
UX
Mac OS
Communication skills
Active Directory

Full job description

About The Role

We are looking for a customer-focused 1st Line IT Engineer to provide support across hardware, software, and network issues. You will troubleshoot problems, ensure timely resolutions, and maintain high user satisfaction through clear communication.

The ideal candidate can manage complex issues, handle escalations, and collaborate with IT teams to support service desk operations. This role offers strong career development within a dynamic global team.

This is a hybrid position based in Barton-Upon-Humber.

Main responsibilities:

Resolve service desk tickets in line with SLAs
Provide first-line support for hardware, software, and network issues
Maintain clear communication to ensure high customer satisfaction
Document issues and contribute to knowledge bases and self-service tools
Collaborate with IT teams and escalate critical issues when required
Continuously improve performance through training and efficient ticket management
Suggest process improvements based on user feedback

You must comply with all Health & Safety policies, procedures, and responsibilities outlined within the Integrated Management System

What Wren Offer:

Life Assurance after 2 years' service
Access to Benenden health and discount platform after 1 years of continuous service
Personalised progression plan with clear career opportunities
Individual training budget for personal development
Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
Eye Care Vouchers
Refer a Friend Scheme
Free onsite gym

About You

Desired Skills and Knowledge:

Proven ability to resolve customer issues across phone, email, and in-person channels, ensuring a positive user experience
Strong troubleshooting skills across hardware and software, including Windows, macOS, Microsoft 365, and Active Directory
Excellent communication skills, able to support non-technical users and collaborate with IT teams, escalating when needed
Customer-focused with the ability to meet SLAs and manage multiple priorities effectively
Experience with Jira and hybrid working environments desirable; knowledge of self-service tools and continuous improvement methods a plus
Relevant IT certifications (e.g., ITIL, Microsoft) preferred

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still!

As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.

Quick apply

Refine Your Search

service desk engineer jobs in goole, ery

1st Line IT Engineer

IT Desktop Engineer

1st Line Support Engineer

Senior Service Desk Engineer (3rd Line / with Field)

1st Line Support Engineer – Layer8

Desk Based Account Manager

Database Engineer (SQL / MySQL)

IT Manager

Geotechnical Engineer / Engineering Geologist

Security Operations Engineer

Office Coordinator

Junior Networking Engineer

Solar Technical Designer

Senior LCV Technician

Solar Technical Designer

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