Client advisor Work, Jobs in Gorgie, Edh (with Salaries)

Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Customer Service Advisor - August
Grant Westfield —Edinburgh
- £25,528 a year
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
14d
L'Oréal Luxe Multi-Brand Team Leader, Boots Edinburgh (37.5 Hours)
l'Oréal —Edinburgh
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Annual leave
- Referral programme
Quick apply
14h
Fraud Advisor
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Communication skills
- Banking
- Flexible schedule
Senior Business Travel Consultant - French Speaking - Remote
Perk —Edinburgh
- Full-time
- Bar
- Organisational skills
- In-person
- Relocation assistance
Senior Sales Executive - UKI
Perk —Edinburgh
- Full-time
- Bar
- Public speaking
- English
- Relocation assistance
- Annual leave
Employee Benefits Consultant (Health and Risk)
Aon Corporation —Edinburgh
- Hybrid work
- Business development
Executive Assistant & Team Secretary (Investment Trusts) - Edinburgh
Columbia Threadneedle Investments —Edinburgh
- Full-time
- Organisational skills
- Financial services
- In-person
- Work from home
3d
L'Oréal Luxe Multi-Brand Beauty Advisor, Boots St James Edinburgh (18.75 Hours)
l'Oréal —Edinburgh
- Part-time
- Annual leave
- Referral programme
Quick apply
11h
Mortgage Adviser
Placing Faces —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Senior Sales Engineer (Security)
N-able —Edinburgh
- Full-time
- Hybrid work
- Employee stock purchase plan
- Annual leave
Staff Systems Engineer - Aerospace & Defence
Plexus —Livingston
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
- Annual leave
- Employee assistance programme
Experienced Parts Advisor
A M Phillip Trucktech —Broxburn
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
- Flexible schedule
Engagement Consultant (Scotland)
WSP —Edinburgh
- Part-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
14d
IT Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
Investment Operations Analyst
JPMorganChase —Edinburgh
- Full-time
- English
- Analysis skills
- Continuous improvement
7d
Consulting Associate
Biedrzycki Enterprise Consulting Ltd —Edinburgh
- £3,800 - £4,900 a month
- Full-time
- Writing skills
- Research
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Part Time Customer Service Advisor
Abodus Student Living —Edinburgh
- £12.71 an hour
- Part-time
- Organisational skills
- Front desk
- Computer skills
- Health & wellbeing programme
- Annual leave
Quick apply
15h
IT Field Engineer - Scotland
T-Tech —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply

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Customer Service Brokerage Support

JPMorganChase -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

CRM software
Report writing
Report generation
Regulatory reporting
Analysis skills
Risk management
Customer support
Financial services
Customer interaction
Communication skills
Analytics

Full job description

JOB DESCRIPTION

JPM Personal Investing , Europe's leading Digital Wealth Manager with over £7 billion Assets Under Management and 260,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK financial services market, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support. As a J.P. Morgan company, we complement Chase's digital bank in the UK, focusing on customer-centric offerings in investments and digital wealth management.

Join our team as a Customer Service Brokerage Support and play a key role in providing outstanding support to our clients. This is your opportunity to leverage your expertise in brokerage operations and financial products while building strong client relationships. You'll work in a collaborative environment, supporting clients with their accounts and helping them navigate their financial needs. If you're passionate about client service and thrive in a fast-paced setting, this role offers the chance to make a meaningful impact.

You will assist with client accounts, address inquiries, and ensure a seamless experience for every client. You will work with us to process transactions, maintain compliance, and provide prompt support across multiple channels. Your role will involve , not limited to, collaborating with financial advisors and internal support teams, supporting vulnerable customers, and contributing to process improvements.

Please note the working schedule for this role.

Job Responsibilities:

Assist clients with account setup, maintenance, and updates.
Provide clients with account updates such as trades, transfers and account adjustments.
Monitor client accounts to ensure compliance with regulations and company policies.
Respond to client inquiries via phone, email, and chat.
Provide information on financial products, services, and account status.
Resolve client issues promptly and escalate complex cases as needed.
Support vulnerable customers with care and professionalism.
Prepare and maintain accurate records of client interactions and transactions.
Generate reports for clients and management as required.
Collaborate with financial advisors, trading teams, and other team members to support client needs.
Stay informed about industry regulations and company policies, identifying and mitigating potential risks.

Required Qualifications, Capabilities, and Skills:

Experience in a brokerage or financial services environment or a strong interest in the financial market.
Strong knowledge of financial products and brokerage operations.
Proficiency in financial software and CRM tools, preferably Salesforce.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Detail-oriented with a high level of accuracy.
Ability to work independently and as part of a team.

Preferred Qualifications, Capabilities, and Skills:

Experience supporting vulnerable customers.
Familiarity with regulatory documentation and reporting standards.
Experience collaborating with financial advisors and trading teams.
Ability to contribute feedback to process improvements.
Advanced proficiency in data analysis and reporting.
Experience with compliance and risk management in financial services.
Prior experience with Salesforce or similar CRM platforms.

Working Schedule:

35 hours per week Monday to Friday 1pm to 9pm, with a blend of of office and home working.

#ICBCareer

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

client advisor jobs in gorgie, edh

Customer Service Brokerage Support

Customer Service Advisor - August

Customer Service Advisor

L'Oréal Luxe Multi-Brand Team Leader, Boots Edinburgh (37.5 Hours)

Fraud Advisor

Senior Business Travel Consultant - French Speaking - Remote

Senior Sales Executive - UKI

Employee Benefits Consultant (Health and Risk)

Executive Assistant & Team Secretary (Investment Trusts) - Edinburgh

L'Oréal Luxe Multi-Brand Beauty Advisor, Boots St James Edinburgh (18.75 Hours)

Mortgage Adviser

Senior Sales Engineer (Security)

Staff Systems Engineer - Aerospace & Defence

Experienced Parts Advisor

Engagement Consultant (Scotland)

IT Support Engineer I, IT Services

Investment Operations Analyst

Consulting Associate

Part Time Customer Service Advisor

IT Field Engineer - Scotland

I want to receive the latest job alerts for client advisor in gorgie, edh

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