It engineer Work, Jobs in Gosfield, Ess (with Salaries)

Technical Support Engineer
Trinity Managed Services —Great Chesterford
- £26,000 - £30,000 a year
- Weekend availability
- English
- Windows
- Computer networking
- Referral programme
- Sick pay
Quick apply
20h
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking

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1st Line Helpdesk Engineer - Basildon
Arc —Basildon
You’ll be the first point of contact for IT issues, providing remote and in-person support while ensuring a professional and customer-focused experience.
£24,000 - £28,000 a year

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Technical Support Engineer

Trinity Managed Services
Great Chesterford

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
20 hours ago

Benefits

Casual dress
Additional leave
Company pension
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Ticket management
English
Microsoft Exchange
Microsoft Office Suite
Windows
Computer hardware
IT support
Ticket management systems
Computer networking
Data entry
Customer support
Customer interaction
Communication skills
Active Directory

Full job description

Company description

We're an exciting and fast growing IT managed services business specialising in end-to-end IT and Infrastructure solutions

Job description

Due to increased growth, we're looking for an enthusiastic and ambitious engineer to join our 2nd-line help desk team. Your role will be to engage with customers on their day-to-day IT support needs via phone, email and tickets and deal with escalations within the helpdesk.

We are looking for someone with a solid foundation of IT knowledge, with experience and understanding working on a helpdesk, this should also include:

- Ticket systems and data entry

- Monitoring systems and remote access

- Good verbal and written communication skills with a customer focused attitude.

- PC/Laptop hardware and the ability to identify different components and replace them.

- Good Microsoft 365 knowledge, including Active Directory, Office, Exchange and Azure

- Windows operating systems, how to install them and how to troubleshoot most issues.

- Basic Server and Infrastructure knowledge

- Networking and network hardware.

- At least 3 year of experience working on a helpdesk.

- Full UK driving license and use of a car when required preferable.

This is an excellent opportunity for someone to join a growing company to further their career in IT and gain a broader and better understanding of supporting IT in businesses with lots of opportunity for career progression.

Working Hours

This role operates on a shift pattern between 8:00am and 8:00pm, Monday to Friday, excluding Bank Holidays. Shift times will vary within these operating hours.

There will also be opportunities for paid overtime, including weekend work, to support customer requirements, projects, maintenance activities and out of hours cover when required.

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
On-site parking
Referral programme
Sick pay

Experience:

IT support: 3 years (required)

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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