Front office Work, Jobs in Grange Over Sands, Cma (with Salaries)

Front Office Manager
The Grange Hotel —Grange-over-Sands
- £32,000 - £35,000 a year
- Weekend availability
- English
- Hotel
- Team management
- Free parking
- Employee discount
Quick apply
5d
Housing Assistant (Extra Care)
Regenda Group —Fleetwood
- £24,479 a year
- Full-time
- Organisational skills
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Food, Health & Safety Co-ordinator
BaxterStorey UK —Barrow-In-Furness
- £37,000 a year
- Full-time
- Microsoft Word
- Hospitality
- English
- Employee assistance programme
- Employee discount
Quick apply
Casual Customer Operations Assistant
Wyre Council —Fleetwood
- £12.85 an hour
- Overtime
- Customer service
- Flexible schedule
8d
Food, Health & Safety Co-ordinator
BaxterStorey —Barrow-In-Furness
- £37,000 a year
- Microsoft Word
- Hospitality
- English
- Employee assistance programme
- Employee discount
Night Supervisor
Langdale Leisure Limited —Ambleside
- £34,000 a year
- Weekend availability
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d
Support Worker
Creative Support —Barrow-In-Furness
- £12.85 an hour
- Part-time
- Communication skills
Waking Night Support Worker
Creative Support —Barrow-In-Furness
- £12.85 an hour
- Weekend availability
Premises Lead
Salutem Care & Education —Lancaster
- £27,300 - £30,300 a year
- Overtime
- Analysis skills
- Presentation skills
- Team management
Team Leader
Affinity Supporting People (South) Ltd —Lancaster
- £13.48 an hour
- Full-time
- Training & development
- Leadership
- Paid training
- Referral programme
Quick apply
Deputy Manager
Castore —Fleetwood
- Sales
- Customer service
- Supervising experience
Quick apply
Waking Night Extra Care Support Worker
Creative Support —Barrow-In-Furness
- £12.85 an hour
- Weekend availability
Bank Worker
The Abbeyfield Society —Garstang
- £12.21 - £13.21 an hour
- No experience needed
- Cleaning
- Annual leave
Quick apply
Sous Chef
BaxterStorey UK —Barrow-In-Furness
- £34,000 a year
- Full-time
- Quality control
- Organisational skills
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Senior Project Engineer
Addison —Thornton Cleveleys
- Engineering

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Front Office Manager

The Grange Hotel
Grange-over-Sands

Quick apply

Job details

Permanent | Full-time
£32,000 - £35,000 a year
5 days ago

Benefits

Free parking
On-site gym
Discounted or free food
Employee discount
Sick pay
On-site parking

Qualifications

Guest check-in and check-out
Driving Licence
Front of house supervision
Hotel and accommodations experience
Financial reconciliation support
Arranging restaurant reservations
Internal department liaison
English
Housekeeping coordination
Team management
Front desk
Leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

About the Role

We are looking for a warm, professional and guest-centred Hotel Front Office Manager to lead the Front Office team at our quality 4-star hotel in the South Lakes, Cumbria.

This is a key leadership role within the hotel, responsible for delivering an exceptional guest journey from the first enquiry through to booking, pre-arrival, stay and departure. You will lead a Front Office team of up to five people, support revenue and occupancy through excellent reservations handling and upselling, and work closely with Central Reservations, Revenue, Commercial, Food & Beverage, Spa and Housekeeping colleagues.

You will also act as Duty Manager as part of the hotel management rota and provide Housekeeping oversight when covering for the Housekeeping Supervisor. The ideal candidate will be a confident, organised and hands-on hospitality leader who takes pride in high standards, calm service and a positive team culture.

Key Responsibilities

Front Office Leadership and Guest Experience

· Lead, support and develop the Front Office team, ensuring a warm, efficient and professional welcome for every guest.

· Oversee the full guest journey, including enquiries, bookings, pre-arrival communication, check-in, check-out, billing, guest communication and complaint resolution.

· Maintain a calm, organised and professional front office environment that reflects the standards of a quality 4-star hotel.

· Embed and maintain Standard Operating Procedures across Front Office.

· Liaise daily with Housekeeping to support smooth room readiness and guest service.

· Prepare rotas and manage payroll in line with budget.

· Support recruitment, retention, training and performance management within the team.

· Take responsibility for business reconciliation and related financial reporting.

Bookings, Reservations and Revenue

· Oversee and drive resident and non-resident food and beverage bookings, ensuring strong table utilisation and clear communication with the restaurant team.

· Oversee and drive spa bookings, working closely with the spa team to maximise treatment occupancy and guest satisfaction.

· Ensure the Front Office team contributes to revenue goals through upselling, accurate booking handling and proactive guest engagement.

· Support Groups and Events administration where required.

Duty Management and Cross-Department Support

· Act as Duty Manager as part of the hotel management rota.

· Respond confidently and professionally to guest issues, operational challenges and unexpected situations.

· Maintain a safe working environment and follow hotel procedures.

· Oversee the Housekeeping team when covering for the Housekeeping Supervisor.

· Build strong working relationships across departments and lead by example in behaviour, communication and guest interaction.

What We’re Looking For

· Previous experience in a Front Office leadership role within a quality hotel environment.

· A warm, confident and guest-centred leadership style.

· Excellent communication, organisation and problem-solving skills.

· Knowledge of hotel PMS systems, reservations processes and revenue awareness.

· Ability to remain calm, professional and solutions-focused in a fast-paced hospitality environment.

· Experience supporting team training, coaching, performance and service standards.

· Flexibility to work shifts, weekends, evenings and public holidays as required.

· Fluent English is required.

· A driving licence is preferred.

About You

· Naturally welcoming, polished and professional.

· Proactive, organised and able to take ownership of the guest journey.

· Detail-oriented, with pride in maintaining high standards.

· A positive influencer who builds strong relationships across departments.

· A team-focused leader who inspires confidence, trust and pride in service.

Benefits

· Employee discounts

· Uniform provided

· Free parking

· On-site gym

Job Details

· Job title: Hotel Front Office Manager

· Department: Front Office

· Reports to: General Manager

· Salary: Up to 35k depending on experience (45 hours per week)

· Hours: 45 hours per week

Pay: £32,000.00-£35,000.00 per year

Benefits:

Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

front office jobs in grange over sands, cma

Front Office Manager

Housing Assistant (Extra Care)

Food, Health & Safety Co-ordinator

Casual Customer Operations Assistant

Food, Health & Safety Co-ordinator

Night Supervisor

Support Worker

Waking Night Support Worker

Premises Lead

Team Leader

Deputy Manager

Waking Night Extra Care Support Worker

Bank Worker

Sous Chef

Senior Project Engineer

I want to receive the latest job alerts for front office in grange over sands, cma

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