Location: Both Red Carpet Ready sites, our HQ, shopping venue & offices, located in Branston (8 minutes from Lincoln) & our Distribution & Customer Service Centre, also in Branston. Competitive Salary package:
Year 1: Package of c. £32k (£27k + £3k performance related bonus scheme + paid uplift rate & overtime)
- Uplift rate of £16ph when working as a Shift Manager
Year 2: Package of c. £37k (£30k + £3k performance related bonus scheme + paid uplift rate + overtime + access to £5k bonus pot)
- Uplift rate of £16ph when working as a Shift Manager
Duration: Full-time, 24-month structured programme with the opportunity of a full-time retail management role afterwards if successful
About the Scheme
A rare & new opportunity to join Red Carpet Ready’s new Retail & Customer Service Management Scheme.
Open to all ambitious & talented candidates across the UK, graduates or non-graduates, this programme is designed to launch potential managers into long-term careers with the award-winning, rapidly growing UK’s Largest Dress Specialists, recently named UK Employer of the Year.
Across two structured & dynamic years, you'll gain hands-on experience across retail sales, customer service, operations, product merchandising & marketing – with the aim of progressing in year 2 to be a fully-fledged, hands-on retail manager.
Our vision is for a talented individual to develop across key areas of the business, with the aim of the successful candidate ultimately progressing to join the management team.
This is your opportunity to thrive in a fast-paced, results-drive environment and develop into a retail manager with real responsibility and development support from day one.
Programme Structure
Year One: Business Foundations & Department Rotation
Gain comprehensive retail & customer service experience while building essential skills through structured modules.
Year 1: Retail Sales, Customer Service, Operations & Despatches Time Frame: July 2026 – July 2027
Retail, Sales & Customer Service
- Demonstrate high calibre sales results
- Meeting the company’s minimum KPIs on sales & customer service reviews
- Become a company product champion
- Become a keyholder for the site
- Work in the Customer Service Team, taking bookings, handling queries
- Weekly product merchandising & site showroom preparation for key trading shifts
- Operational problem-solving and site maintenance
- The ability to become a Retail Shift Manager & Customer Service Team Coordinator
- Learning rotas & shift plans
Operations, Order Fulfilment & Despatches
- Managing customer queries by phone and email
- Handling live orders and complaint resolution
- Goods-in and dispatch process training
- QA product checking & problem solving
- Seamstress coordination
- Become a team leader within our Dress Preparation teams
Marketing
- Content creation
- Social media posting plan
- Website product changes, merchandising & presentation
- Photo & video editing
- Working as part of the marketing team (c. April – July 2027)
- Become part of our photoshoot teams, help to coordinate logistics, planning & be involved in content creation
Assessment & Progression Preparation
- Review & feedback process
- Year 2 development planning
- Goal setting and readiness for team leadership & staff management
Year Two: Leadership & Responsibility
Time Frame: July 2027 – June 2028
Step into team leadership & staff management:
- Become a Trainer – roll out training, performance & management of new staff
- Become a Shift Manager - manage a team of up to 10 individuals across varying shift times, proactively & continually evaluating an ever-evolving daily workload list.
- Onboarding new staff
- Customer Service Team management & coordination
- Deploying shift plans
- Recruitment of the team
- Managing staff to ensure they achieve their KPIs
- Rota & resource planning
- Changing staff resourcing within budget
- Feedback forms & site problem solving
- HR
The Ideal Candidate
- Ambitious individuals looking for an opportunity to learn & progress into retail management
- Looking to stay & grow with the business & be given career opportunities
- A talent for sales
- Passion for retail, fashion, and delivering outstanding customer experiences
- Strong communication and leadership potential
- Ambition to progress into Retail Management at Red Carpet Ready
- Comfortable working in a high-energy, fast-paced environment
- Willing to work weekends and evenings during peak periods (August to March)
Why Join Red Carpet Ready
- The multi-award-winning UK’s Largest Dress Specialists
- Named UK Employer of the Year 2025
- Named one of the UK’s Top 100 fastest-growing female-led businesses for employment growth
- Exciting, dynamic working culture with real career progression
- Competitive pay and one of the best-paying retailers in the Lincoln area
- Opportunity for a full-time retail management role upon successful completion of the scheme
- Opportunity for a career, working closely with an award-winning CEO – something that is rare in any retail company
- Direct mentoring from senior team members
- 8 minutes from Lincoln city centre
How to Apply
Please apply via our company website with the following:
CV Cover letter explaining:
- Sell yourself to us. Show us that you’ve got the drive & sales capability to join our award-winning team.
- Why you want to work at Red Carpet Ready
- What makes you a strong candidate – sell yourself! We are looking for go getters
Application Deadline: 10th June 2026
Monday 15th June – if you have not been contacted by this date, unfortunately your application has been unsuccessful.
Shortlisted candidates will be invited to: Stages:
1. Initial selection from applications
2. Video interview via Hireflix
3. Online knowledge-based skills test
4. In person interviews at Red Carpet Ready Shopping Venue & role specific tests to be completed.
5. Final selection & offer made if right candidate found
- Interview dates: end of May/early June 2026
Pay: £32,000.00-£37,000.00 per year
Benefits:
- Company events
- On-site parking
Work Location: In person
