Reception host Work, Jobs in Grasmere, Eng (with Salaries)

Reception Host
Langdale Hotel and Spa —Ambleside
- £27,727.18 a year
- Weekend availability
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Host
Gilpin Hotel & Lake House —Windermere
- £26,624 - £28,704 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Employee discount
- Gym membership
Quick apply
10d
Seasonal Hospitality Team Member
YHA England & Wales —Windermere
- £12.71 an hour
- Seasonal
- Hospitality
- Employee assistance programme
- Employee discount
Welcome Host
Langdale Chase —Windermere
- Full-time
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Assistant Guest Services Manager
Langdale Hotel and Spa —Ambleside
- £31,000 - £33,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
10d

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Host/Hostess
Bridge House Hotel —Grasmere
Handle phone calls with professionalism, addressing guest needs and taking reservations as necessary. Ability to work well under pressure in a fast-paced…
£13.00 - £13.75 an hour
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Host
Gilpin Hotel & Lake House —Windermere
From thoughtful arrivals to seamless, heartfelt service throughout each stay, you’ll ensure every guest feels truly at home in our secluded lakeside haven.
£26,624 - £28,704 a year
Quick apply
10d

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Reception Host

Langdale Hotel and Spa -
Ambleside

Quick apply

Job details

Full-time
£27,727.18 a year

Benefits

Canteen
Employee assistance programme
Employee discount
Referral programme
Sick pay

Qualifications

Hospitality
Guest services
Communication skills

Full job description

Job Advert

Job Title: Reception Host

Reports To: Head Receptionist

Department: Hotel Operations

Salary: £27,727.18 per annum

Contract Type: Full-Time, Permanent

Who We Are

Set in the heart of the Lake District, the Langdale Estate is a unique destination offering luxury hotel and self-catering accommodation, spa experiences, and exceptional hospitality.

But Langdale is more than just a beautiful place to live, work and visit; it’s a business with a purpose. Bought by its timeshare owners in 1996 to protect the resort from overdevelopment, Langdale has always been guided by values of sustainability, fairness, and community. Today, more than ever, we care about preserving its natural beauty and creating memorable experiences for our guests.

We’re proud of our heritage, and we’re passionate about our future. You’ll be part of a team that values quality, integrity, the environment and the people who make Langdale special.

About the Role

Front of House Host – Be the Heart of the Guest Journey

Are you naturally warm, curious, and passionate about creating unforgettable guest experiences?

We’re looking for a Front of House Host to be the welcoming face of our hotel — guiding guests from arrival to departure and helping them make the most of their stay. Based at our front desk (Guest HQ), you’ll be part concierge, part experience curator, and part problem-solver. Whether it’s arranging a last-minute spa treatment, recommending a scenic walk, or simply offering a warm smile, you’ll play a key role in delivering our signature hospitality.

This is a hands-on, guest-facing role that goes far beyond reception. You’ll assist and build rapport with guests across the estate, support meetings and events, and ensure our facilities are always guest-ready. You’ll be the go-to person for local knowledge, special requests, and those little touches that turn a good stay into a great one.

Key Responsibilities

Welcome guests with warmth and professionalism
Manage check-in/check-out and front desk operations
Assist with spa, dining, and activity bookings
Provide tailored recommendations for local experiences
Escort guests to rooms or lodges and assist with luggage
Support meetings, weddings, and events with guest coordination
Conduct walkthroughs to ensure cleanliness and readiness
Liaise with housekeeping, maintenance, and transport providers
Deliver special touches for birthdays, anniversaries, and VIP stays
Maintain accurate guest notes and shift handovers

What We’re Looking For

A natural host with excellent communication and people skills
Previous experience in hospitality, guest services, or concierge roles
Proactive, organised, and confident working across departments
Passionate about guest satisfaction and attention to detail
Comfortable using booking systems and handling payments
Able to work flexible shifts, including weekends and evenings

What We Offer

Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
Get fit for free with complimentary access to our Fitness and Leisure Facilities.
Get fed for free with meals available in our staff canteen.
Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
Get a bonus of up to £300.00 with out Refer a Friend scheme.
Get support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel and Stove Restaurant alongside external discounts such as Kendal Physio, Windermere cruises and B&Q trade.
Get security after 6 months of service, you will gain enhanced Sick Pay and Life cover up to twice your salary.

Ready to be the warm welcome and lasting impression our guests remember?

Apply now and help us deliver exceptional hospitality in the heart of the Lake District.

Quick apply

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