Field service engineer sts, rtg & rmg Work, Jobs in Gravenhurst, Bdf (with Salaries)

Field Service Engineer - STS, RTG & RMG
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Maintenance
- Continuous improvement

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Field Service Engineer - STS, RTG & RMG

Liebherr-Great Britain Ltd. -
Biggleswade

Apply Now

Job details

Full-time

Qualifications

Driving Licence
Machinery breakdown fault-finding
Client engagement
Customer service
GCSE
Filing
Maintenance
Breakdown recovery
Electrical fault diagnosis
Quality assurance
Electrical systems
Continuous improvement
NVQ
Customer interaction
Site housekeeping
Fault diagnosis and repair
Routine servicing

Full job description

A vacancy has arisen for a Field Service Engineer for our Ship to Shore Cranes (STS), Rubber Tyred Gantry Cranes (RTG) & Rail Mounted Gantry Cranes (RMG). The role contributes to the success of the Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Your responsibilities as a Field Service Engineer

Carry out, servicing, inspection and repair of all Ship to Shore Cranes (STS), Rubber Tyred Gantry Cranes (RTG) & Rail Mounted Gantry Cranes (RMG) products and equipment at customer premises or on site or if required at the appropriate depot.
Elements of work will include:
Electrical and PLC fault diagnosis and repair.
Hydraulic fault diagnosis and repair
Diesel engine service and repair desired.
Working at heights
Assisting in repair, building and dismantling both Ship to Shore, Rail / Rubber Tyre Gantry Cranes.
Working to reasonable deadlines and being responsible for managing own time to comply with companies expectations
Work closely with Technical for support and training.
Diagnose specific fault issues and action appropriately
Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling
Ensure all service information is read, understood and filed
Undertake all work strictly in compliance with manufacturer guidelines and recommendations
Escalates the appropriate action in relation to broken or damaged company equipment
Develops an effective working relationship with the support team at the depot and can support others where required
Maintains a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems
Supports the roles of others ensuring administration and paperwork is completed effectively and on time as and when required
Develops outstanding rapport and relationships with all customers
Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs
Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in an condition that satisfies the customer
Works in accordance with the company quality assurance guidelines
Is able to effectively contribute in recognising and improving work processes so as to drive greater efficiency
Ensures that self-image is a key contributor to promoting company business, and always maintains both personal image and vehicle condition and cleanliness to an exceptional standard
Proactively seeks new opportunities to develop personal skills and looks at opportunities out in the field to apply these
Any other duty as required by management commensurate with the post
To work additional hours as reasonably required to undertake the described duties and to be available to work a rota based out-of-hours customer support, if such a programme is implemented

To be successful in the Field Service Engineer role:

The successful candidate will require the following:

GCSE’s grade A to C – 9 - 4 (or equivalent) in Maths and English
Completion of a recognised apprenticeship to NVQ level 3 or equivalent in a related industry
Electrical and PLC knowledge
Full clean driving license

Our Offer:

The opportunity to work with the industry-leading manufacturer
Secure and progressive work environment
Competitive salary and benefits
Training and personal development programs

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.

The company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.

Location

Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom (GB)

Contact

Aleksandra Szczepanska

[email protected]

Apply Now

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