Technical helpdesk Work, Jobs in Great Billing, Nth (with Salaries)

IT Helpdesk Apprentice
JBC Skills Training Ltd —Cranfield
- £15,600 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
Technical Helpdesk
GXO Logistics —Milton Keynes
- Up to £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
2d
1st Line IT Support Technician
Makita UK —Milton Keynes
- Full-time
- Customer service
- Windows
- Driving
- Free parking
Quick apply
4d
IT Support Technician
British Association for Counselling & Psychotherapy —Lutterworth
- £33,237 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- SharePoint
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Electrical Engineer
Kier Group —Northampton
- Full-time
- Communication skills
Multi Skilled Engineer (Mobile)
Emcor —Northampton
- £38,000 a year
- Overtime
- Contracts
- IT
- Annual leave
- Employee assistance programme
Quick apply
Area Maintenance Technician - Milton Keynes
City Facilities Management (UK) —Milton Keynes
- £30,000 a year
- Overtime
- Carpentry
- Maintenance
- Plumbing
- Employee discount
- Life insurance
12d
Field Support Engineer
Xperience —Banbury
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Free parking
- Bereavement leave
Mobile Engineer
Wates —Milton Keynes
- Maintenance
- Communication skills
- Time management
- Health & wellbeing programme
3d
Maintenance Technician- Multi Skilled
Northampton General Hospital NHS Trust —Northampton
- Full-time
- Maintenance
3d
Distribution Site Technician - Milton Keynes DC
City Facilities Management (UK) —Milton Keynes
- £38,111.36 a year
- Overtime
Depot Maintenance Technician- Bedford CDC
City Facilities Management (UK) —Bedford
- £36,572.14 a year
- Full-time
Multi Skilled Electrical Engineer
CBRE —Milton Keynes
- Full-time
- Customer service
- HVAC
- Communication skills
10d

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IT Helpdesk Apprentice
JBC Skills Training Ltd —Cranfield
The successful candidate will be involved in assisting with technical issues via telephone and remotely, supporting end-users, and gaining valuable skills in…
£15,600 a year
Quick apply
Technical Helpdesk
GXO Logistics —Milton Keynes
You’ll provide first‑class technical support across software systems, work closely with cross‑functional teams, and help ensure our customers receive fast,…
Up to £32,000 a year
2d

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technical helpdesk jobs near great billing, nth

IT Helpdesk Apprentice

JBC Skills Training Ltd -
Cranfield

Quick apply

Job details

Full-time | Apprenticeship
£15,600 a year

Qualifications

Driving Licence
Customer service
GCSE
Technical support
IT support
IT
Communication skills

Full job description

Overview
Our client is seeking a motivated IT Helpdesk Apprentice. This role offers an excellent opportunity for individuals interested in developing a career, providing hands-on experience across a broad range of IT support functions. The successful candidate will be involved in assisting with technical issues via telephone and remotely, supporting end-users, and gaining valuable skills in system management within a professional environment.

Annual wage

£15600 a year

Training course

Digital Support Technician Level 3

Hours

37.5 hours a week (30 min unpaid lunch break)

Monday to Friday, between 7am-6pm (Shift patterns will be applied within those hours)

Duration

16 Months

Duties

Triaging of tickets
Resolving first line tickets
Remote sessions with clients
Answering calls from clients
Proactive Maintenance tasks
Updating helpdesk platforms
Updating of documentation and password management tools
Creating and updating knowledge base docs
Liaising with stakeholders across the business

What we are looking for:

Interest in IT (desirable)
Ability to pass Enhanced DBS check (essential)
Driver (desirable depending on location)
Personable (Essential)
Customer Service Experience (desirable)
Good communication skills
Good telephone manner

College or training organisation

JBC SKILLS TRAINING LIMITED

Your training course

The classroom training for the Digital Support Technician comprises of 3 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.

The modules taught are:

· Core Support & Security

· Digital Support & Communication

· Technical Support & Training

Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.

More training information

We are a government approved apprenticeship training provider. We provide apprenticeships for a wide range of employers, large and small.
Some of your working hours will be spent training or studying with your appointed JBC Trainer/Mentor or your employer. Learning the skills you need to be successful in the role and complete the apprenticeship.

You will have a progress review with your trainer and line manager every three months, along with regular support sessions to help you develop your portfolio.

Requirements

Essential qualifications

GCSE English (Grade Grade 6 or above) essential
GCSE Maths (Grade Grade 5 or above) essential

About this company

Our clients mission is quite simple – to provide Outstanding ICT Support for Schools. Our clients IT Support Service provides a local, familiar, on-site presence together with an integrated remote management solution, delivering a high-quality, responsive and personalised ICT service.

After this apprenticeship

The employer is looking to offer full time employment upon successful completion of the Apprenticeship. Our client believes in developing their talent internally and have a clear and personalised progression route for each of their employees which is reviewed annually
The majority of their management team started out as apprentices, and they have a history of training and developing well-rounded staff members from apprenticeship level.

Pay: £15,600.00 per year

Ability to commute/relocate:

Cranfield MK43 0BT: reliably commute or plan to relocate before starting work (required)

Application question(s):

When did your interest in pursuing an apprenticeship in IT first begin and how?
Would you describe yourself a confident communicator and can you give an example of when you have displayed exceptional communication skills?

Education:

GCSE or equivalent (required)

Licence/Certification:

driving license (required)

Location:

Cranfield MK43 0BT (preferred)

Work Location: In person

Quick apply

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IT Helpdesk Apprentice