Desk analyst Work, Jobs in Great Glen, Lec (with Salaries)

1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
6d
Service Desk Analyst
Gallifordtry —Hinckley
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
1st Line Application Support Analyst
Sensical Services Ltd —Coventry
- £26,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Management
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
3d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- Maintenance
- IT
- AI
- Free parking
- Annual leave
System Admin (Customer Service Tools)
RS —Corby
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Free parking
- Annual leave
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
IT Service Analyst
Samsic UK —Coventry
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- SharePoint
Quick apply
IT Security Analyst
Cooper Parry —Derby
- Full-time
- Azure
- English

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Service Desk & Operations Manager
ProvisionIT —Leicester
Previous experience in a fast paced business / operations manager role. Responsibilities will also include assisting with financial administration tasks such as…
£45,000 - £50,000 a year
Quick apply
Service Desk Operations Manager
Computacenter —Derby
Experience managing customer escalations and driving service improvements. Resolve customer escalations in a timely manner, minimising business disruption.
3d

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1st Line IT Service Desk Analyst

Primary Goal -
Market Harborough

Quick apply

Job details

Full-time
£25,191 - £26,409 a year

Qualifications

Driving Licence
Software troubleshooting
Customer service
IT support
Computer networking
IT
Communication skills

Full job description

Join our Trust IT Team and make a real difference

Are you passionate about technology and enjoy helping people solve problems? We're looking for an enthusiastic and customer-focused 1st Line IT Service Desk Analyst to join our central IT team, supporting schools across our Multi-Academy Trust.

This is an excellent opportunity to develop your IT career in a varied, supportive environment where you'll gain hands-on experience across Microsoft 365, networking, cloud technologies, user support and IT projects.

What you'll do

As the first point of contact for IT support, you'll:

Provide friendly, professional 1st line IT support via phone, email and remote assistance.
Log, manage and resolve support requests through our IT Service Desk.
Troubleshoot hardware, software and Microsoft 365 issues using our knowledge base.
Create user accounts, reset passwords and administer Teams and email services.
Escalate more complex issues to our 2nd Line team when needed.
Help maintain accurate IT documentation and support Trust-wide IT projects.
Occasionally visit schools across the Trust to provide on-site support.

What we're looking for

You'll have:

A passion for IT and delivering excellent customer service.
Good knowledge of Windows PCs and Microsoft technologies.
An understanding of networking fundamentals.
Strong communication and problem-solving skills.
A proactive, organised and flexible approach to work.

Desirable:

Experience working in an IT support environment.
Knowledge of Microsoft 365 and cloud services.
Experience working in a school or education setting.
A full UK driving licence.

Why join us?

Develop your technical skills across a wide range of technologies.
Be part of a collaborative and supportive central IT team.
Gain experience supporting multiple schools and large-scale IT projects.
Make a meaningful impact by helping staff and students stay connected and productive.

The Trust is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to an Enhanced DBS check and all relevant pre-employment checks.

Salary and hours

Post Title : 1st Line IT Service Desk Analyst

Responsible to : IT Manager

Grade : Grade 5/6 £25,191 - £26,409

Hours : 37 hours per week, 52 weeks per year

Location : Market Harborough

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Quick apply

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desk analyst jobs in great glen, lec

1st Line IT Service Desk Analyst

Service Desk & Operations Manager

IT Support Analyst

Service Desk Analyst

Service Desk Coordinator

Service Desk Analyst

1st Line Application Support Analyst

IT Helpdesk Analyst

System Admin (Customer Service Tools)

Senior IT Support Analyst

Service Desk Team Manager

IT Service Analyst

IT Security Analyst

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