Communication and Engagement Assistant (12-month fixed term)
Take your career further with a Service that puts people first.
Being part of Cambridgeshire Fire and Rescue Service (CFRS) isn’t just about fighting fires - it’s about also making a difference through innovation, technology and collaboration. We’re looking for a Communication and Engagement Assistant. This is your chance to apply your skills where it really matters. If you're looking for a role where you can make a real difference all the while growing your career, CFRS could be the perfect place for you.
Salary: £31,537 pa
Hours: 37 Hours
Contract: 12-month fixed term contract
Location: SHQ, Huntingdon - Hybrid working
(We offer a flexible, agile, hybrid working pattern where you can work part from Service headquarters and other locations around Cambridgeshire and part from home, to meet the team and organisations’ needs – some travel around the county is expected for this role).
About the role
Do you have a strong interest in building your career within corporate communication and community engagement? This is an exciting opportunity to be part of our effective Communication and Engagement team working across all aspects of communication including, media, social media, internal communication and design.
If you like every day being different, want to work with colleagues across the whole Service, have a thirst for learning new skills and a creative energy and drive that will help promote the Service to Cambridgeshire’s communities, then this role would be great for you!
You will assist the communication officers and head of group to deliver the communication and engagement objectives aligned to our corporate plan (CRMP). Writing up and publishing incident details, assisting with day-to-day media queries, getting involved in community safety and recruitment campaigns, taking photos, producing videos and designing eye catching graphics for social media will be some of your new responsibilities – it’ll be a varied and busy role but thoroughly rewarding as your skills develop and you see the impact of your work.
About you
We are looking for a creative individual with a clear passion for writing, a good grasp of grammar (you’ll know your theres from your theirs and they’res) and great knowledge and experience of using different social media channels. Your ability to build relationships will be key to supporting the team and wider organisation.
In addition, you will have:
- 5 GCSEs (including English grade C or above) & 2 A-levels (any) – or equivalent qualifications.
- Experience in posting on social media channels, including Facebook, Instagram, TikTok LinkedIn, YouTube and NextDoor, recognising different audiences and how they use each channel.
- Excellent writing skills - to produce engaging written work or content appropriate to the audience and communication channel.
- Attention to detail and ability to proof-read.
- The ability to work well in a team and contribute ideas, but also able to work independently using initiative.
- The ability to self-manage a busy workload and juggle priorities, ensuring deadlines are met, but not being afraid to ask for help or guidance when needed.
- The willingness to work outside of normal working hours when required (some evenings and weekend working is required to cover events and operational training exercises).
- A proven creative mind to get messages across in a way that engages the audience both visually and in written word, taking advantage of current trends where appropriate.
- The ability to work well with people and build trusted relationships.
- A keen eye for photos and an ability to produce videos using editing software.
- Experience of using Canva or other design tools is ideal but not essential if willing to learn.
If you do not fully meet the requirements but believe that you can clearly demonstrate in other ways the range of valuable skills, experience and knowledge recognised as relevant and important to this role, we would welcome hearing from you.
Why choose CFRS?
At CFRS, our people are our greatest strength. We take pride in our culture of inclusivity, collaboration, and professional development.
A Service that values you:
94% of our employees care about the future of CFRS
88% are proud to work for CFRS
78% would recommend CFRS as a great place to work
A culture that inspires and motivates:
81% our people would still like to be working here in two years’ time
83% feel motivated to give their best every day
82% are satisfied with CFRS as an employer
Opportunities for growth – whether it’s learning new technologies, supporting projects, or gaining industry certifications, we support professional development every step of the way.
A culture of innovation and inclusion – we foster an environment where your ideas matter, and where every individual is valued, included, and empowered to excel.
When you join CFRS, you’ll benefit from:
- Career progression & specialist training – Whether you want to develop new skills, gain qualifications, or advance into leadership, we’ll give you the opportunities to grow.
- Health & wellbeing support – Your wellbeing matters. We provide access to mental health resources, an Employee Assistance Programme, and occupational health services to support you throughout your career.
- A culture of inclusion & belonging – We don’t expect you to fit a mould - we want you to bring your whole self to the job.
- As a Disability Confident Employer, we’re committed to creating a diverse and inclusive workplace, with inclusion ambassadors and networks in place to champion every member of our team.
Additional Rewards & Benefits
- 24 days annual leave (plus bank holidays), increasing with long service
- Competitive pension scheme
- Family-friendly policies, including flexible working
- Hybrid working options
- Free on-site parking (site-specific)
- Access to Blue Light Discounts at hundreds of retailers and events
Make the move. Make a difference. Join CFRS today:
To apply for this opportunity please review the Recruitment Pack: https://www.cambsfire.gov.uk/media/4477/communication-and-engagement-assistant-recruitment-pack.pdf
And send your CV and covering Letter (detailing your suitability for the role in line with the person specification held in the recruitment pack) to [email protected]
*Please note any CVs submitted without a Covering Letter will not be considered.
Closing Date: 12noon, 14 August 2026
Interview dates: 25, 26 August or 1 September 2026.
Pay: £31,537.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Store discount
Application question(s):
- Do you hold a full, current driving licence? (Reasonable adjustment will be made for disabled candidates within the requirements of the Equality Act. However, it is essential that the successful candidate can travel to any part of the county in addition to their contractual base, on a weekly basis).
Work Location: Hybrid remote in Huntingdon PE29 2NA
