Custodian Work, Jobs in Great Harwood, Lan (with Salaries)

Car Park and Guest Experience Coordinator
Petersham Nurseries - Richmond —Church
- Hospitality
- Customer service
- Restaurant experience
Quick apply
Vice President, Middle Office Manager
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
Global Desalination Leader
AECOM —Manchester
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Travel
5d
Warehouse Operative
GWA Group —Leigh
- Full-time
- Microsoft Office
- Administrative experience
- Typing
UX Research Operations (ResOps) Specialist
interactive investor —Manchester
- £42,230 - £63,350 a year
- Full-time
- Hybrid work
- Project management
- SharePoint
- AI
- Annual leave
- Employee discount
Quick apply
Consultant – Global Entity Management
Law Debenture —Manchester
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
Quick apply
Vice President, Middle Office
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Accounting
- Communication skills
Senior Systems Engineer
AECOM —Manchester
- Full-time
- Hybrid work
- Engineering
- English
- Leadership
14d
Sales Consultant
The Watches of Switzerland Group —Manchester
- Sales
- English
- Employee assistance programme
Client Experience Host
The Watches of Switzerland Group —Manchester
- Part-time
- Hospitality
- English
- Organisational skills
- Employee assistance programme
3d
Lead Cloud Engineer
CreateFuture —Manchester
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
Quick apply
3d

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Car Park and Guest Experience Coordinator

Petersham Nurseries - Richmond
Church

Quick apply

Job details

Qualifications

Hospitality
Guest relations
Customer service
Restaurant experience
Communication skills

Full job description

Role Purpose

At Petersham Nurseries, the guest experience begins long before a customer enters our restaurant, shop or gardens. Our Car Park & Guest Experience Coordinators are often the first and last members of the team our guests encounter, making them ambassadors for the Petersham Nurseries brand and custodians of our renowned hospitality.

This role combines the practical responsibilities of traffic management and vehicle parking with a guest-facing hospitality function. Successful candidates will be personable, professional and engaging, ensuring every guest receives a warm welcome, clear guidance and exceptional service from arrival to departure.

The role plays a vital part in creating a seamless guest journey, acting as an information champion who supports visitors, answers queries and works collaboratively with teams across the business to deliver an outstanding customer experience.

Key Responsibilities

Guest Experience & Brand Representation

Deliver a warm, welcoming and professional first impression to all guests arriving at Petersham Nurseries.
Embody the values, culture and ethos of the Petersham Nurseries brand through every interaction.
Engage confidently and positively with guests, offering assistance and guidance where required.
Provide accurate information regarding site facilities, events, dining reservations, retail areas, opening times and directions.
Support guests with accessibility requirements and ensure all visitors feel welcomed and valued.
Act as a knowledgeable point of contact, proactively assisting guests and resolving minor queries wherever possible.

Traffic & Parking Management

Direct vehicles safely and efficiently within designated parking areas.
Manage traffic flow in and out of Church Lane and site access points to minimise congestion and maintain safety.
Maximise parking capacity whilst ensuring compliance with health and safety requirements.
Monitor pedestrian and vehicle movements, maintaining a safe environment for guests, employees and suppliers.
Escalate incidents, hazards or traffic concerns promptly to the relevant manager.
Assist with traffic management plans during peak trading periods, events and seasonal activities.

Communication & Collaboration

Maintain close communication with Reservations, Retail, Events, Restaurant and Management teams to ensure a coordinated guest experience.
Support operational teams by communicating guest arrivals, access requirements or site-related issues.
Share relevant guest feedback and observations with management to support continuous improvement.
Always represent the business professionally, maintaining positive relationships with guests, colleagues and external stakeholders.

Site Standards

Ensure all parking and arrival areas are clean, tidy and presented to the high standards expected of Petersham Nurseries.
Report maintenance, safety or presentation concerns promptly.
Maintain a smart, professional appearance and always uphold brand standards.

Essential

Excellent communication and interpersonal skills.
Friendly, approachable and confident manner.
Strong customer service and hospitality mindset.
Ability to remain calm and professional during busy periods.
Strong awareness of health and safety principles.
Reliable, punctual and able to work outdoors in varying weather conditions.
Team player with a proactive and positive attitude.

Desirable

Previous experience in hospitality, customer service, events or guest relations.
Experience managing vehicle movements, traffic flow or parking operations.
Knowledge of Petersham Nurseries and its values.

Success in the Role

Success will be measured by the ability to:

Create consistently positive first and last impressions for every guest.
Deliver exceptional customer service that reflects the Petersham Nurseries brand.
Maintain safe and efficient traffic movement across the site.
Demonstrate strong product and site knowledge when assisting guests.
Work collaboratively with colleagues to ensure a seamless and memorable visitor experience.

INDFOH

Quick apply

Refine Your Search

custodian jobs in great harwood, lan

Car Park and Guest Experience Coordinator

Vice President, Middle Office Manager

Global Desalination Leader

Warehouse Operative

UX Research Operations (ResOps) Specialist

Consultant – Global Entity Management

Vice President, Middle Office

Senior Systems Engineer

Sales Consultant

Client Experience Host

Lead Cloud Engineer

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