Information technology manager Work, Jobs in Great Sankey, Chs (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
11d
Business Development Manager - IT Managed Services
Ricoh —Warrington
- Sales
- Microsoft Office
- Organisational skills
Telephony Manager
MCS Group —Burscough
- £35,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
3d
Lead Buyer - Information Technology
MBDA —Bolton
- £45,000 - £55,000 a year
- Overtime
- Hybrid work
- Travel
- Communication skills
- Free parking
IT Technical Architect - AI and Automation Lead
Amentum —Risley
- Full-time
- Azure
- Project management
- AI
- Employee assistance programme
- Flexible schedule
3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
1d
IT Business Applications (ERP) Manager
INEOS Group —Runcorn
- Full-time
- Management
- Project management
- IT
Head of Technology
Individual Restaurants —Manchester
- £65,000 - £75,000 a year
- Full-time
- Hospitality
- Bar
- Azure
Quick apply
9d
IT Project Manager
SunbeltRentals —Birchwood
- Hybrid work
- Azure
- PMP
- Salesforce
- Employee assistance programme
Quick apply
12d
IT Manager
Ummah Welfare Trust —Bolton
- £40,000 - £50,000 a year
- Full-time
- Computer Science
- Salesforce
- English
- Free parking
- Store discount
Quick apply
Senior IT Service Manager
Department for Work and Pensions —Manchester
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Project management
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
8d
Senior Manager, Data Solution Architect, SG&A, Engineering, AI & Data, Technology & Transformation
Deloitte —Manchester
- Hybrid work
- Mentoring
- IT
- AI
Senior Manager, AI Solution Architect, SG&A, Engineering, AI & Data, Technology & Transformation
Deloitte —Manchester
- Hybrid work
- Azure
- Computer Science
- DevOps
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Major Incident Manager Lead
Capgemini —Manchester
- Hybrid work
- AWS
- Communication skills
Senior Technology Operations Manager
Direction Technology & Digital Solutions Ltd —Manchester Central
- £26,935.25 - £60,983.67 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
4d
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
Incident Lead
Places for People —Preston
- Analysis skills
- IT
- Employee discount
- Flexible schedule
1d
Senior IT Project Manager
Government Property Agency —Manchester
- £56,500 - £62,554 a year
- Full-time
- Presentation skills
- Computer networking
- IT
10d

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

information technology manager jobs in great sankey, chs

Major Incident Management Lead

Senior Manager - IT Shared Service (Major Incident)

Business Development Manager - IT Managed Services

Telephony Manager

Lead Buyer - Information Technology

IT Technical Architect - AI and Automation Lead

3rd Line/Team Leader - Service Desk

IT Business Applications (ERP) Manager

Head of Technology

IT Project Manager

IT Manager

Senior IT Service Manager

Senior Manager, Data Solution Architect, SG&A, Engineering, AI & Data, Technology & Transformation

Senior Manager, AI Solution Architect, SG&A, Engineering, AI & Data, Technology & Transformation

Service Delivery Manager

Major Incident Manager Lead

Senior Technology Operations Manager

Service Desk Manager

Incident Lead

Senior IT Project Manager

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