NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
As a Clerical Assistant within the Cook Freeze Production Unit, you will play an important role in supporting the delivery of catering services that directly contribute to patient care across NHS Greater Glasgow and Clyde. Working within a busy and supportive Facilities Catering team, you will ensure that essential clerical processes, records and systems are maintained accurately and efficiently. This is an excellent opportunity for someone who enjoys organisation, problem-solving and working collaboratively with a wide range of colleagues. At NHSGGC, you will be part of one of the UK's largest NHS organisations, where your contribution is valued and where ongoing learning, development and career progression are actively encouraged. Every day, your work will help support services that make a real difference to patients and staff across our health board.
Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.
Duration, Location, and Working Pattern:
- Part-time, permanent
- You will be based at Inverclyde Royal Hospital
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Working Pattern: Monday - Friday 08:00 - 14:00
Please note the salary is Pro Rata for part time hours.
Key responsibilities:
- Support the processing of food production information for local and external hospital sites
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Maintain departmental records including training, annual leave, health and safety and personnel information
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Accurately maintain and update information held on the Catering Information System (CIS)
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Support ordering processes and liaise with suppliers, procurement teams and internal stakeholders
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Provide secretarial and administrative support to Cook Freeze Production Unit management teams
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Assist with stock taking activities and ensure records are maintained to a high standard
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Respond professionally to enquiries and complaints while delivering a high-quality clerical service.
Knowledge, training, qualifications and/or experience required to do the job:
- Experience of working within an administrative or clerical environment with strong record-keeping skills
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Knowledge of clerical processes that support food production or operational services
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Experience using Microsoft Office applications including Word, Excel and Outlook
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Knowledge of, or experience working with, systems such as CIS, PECOS and SSTS
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Good communication skills with the ability to build effective working relationships across departments
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Ability to work under pressure, manage competing priorities and meet deadlines
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Flexible and adaptable approach with a willingness to undertake training, including Elementary Food Hygiene certification
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Kirsty McDiarmid, CFPU Administration Manager, on 01475 504848 or [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
