Customer support & client services occupations Work, Jobs in Grizedale, Cma (with Salaries)

Customer Services Advisor
South Lakes Housing —Kendal
- Up to £26,905 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
3d
Customer Service Coordinator
Chiptech International —Lancaster
- £32,100 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
9d
Senior Test Centre Associate - Kendal
Reed In Partnership —Kendal
- £14.80 an hour
- Part-time
- Customer service
- Supervising experience
- Team management

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Customer Service Coordinator
Chiptech International —Lancaster
Ensure customers have regular check-ins and system data remains accurate. Employee wellbeing support, including access to counselling sessions, a dedicated…
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No two days are the same, making this an ideal opportunity for someone who enjoys both administration and being out in the field.
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Customer Services Advisor

South Lakes Housing -
Kendal

Quick apply

Job details

Temporary | Full-time
Up to £26,905 a year
3 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
GCSE
Case record updates
Appointment booking and call handling
Data management
Customer support
Customer interaction
Incident log maintenance

Full job description

Purpose of the job:

As Customer Servicers Advisor, you will be the first point of contact for our customers, responding to their enquiries in a friendly and helpful manner and aiming to deliver a right first-time service. You will promote and support customers to access our digital services.

Key accountabilities:

1. To respond to all Customer Hub enquiries and fully utilise our systems to record information, ensuring a ‘right first time’ service. Follow up on any commitments made to call back a customer to maintain high levels of customer satisfaction. Ensuring all customer information is kept up to date.

2. To setup new customer agreements and accounts, ensuring that the rent is correctly recorded. To provide accurate information and support to customers including payment advice, diagnosing repairs, and booking appointments, Choice Based Lettings support, whilst providing information and advice on all services.

3. To effectively deploy repairs colleagues to emergency and responsive works, meeting targets and our customer’s needs.

4. To actively promote the uptake of digital services and support customers to make best use of their online account.

5. To raise repair orders and re-schedule appointments and support other teams across the business by recording call-back case notes and incidents.

6. To be a proactive member of the SLH team; continually seeking to improve outcomes and develop your own skills and the performance of the team. You will seek to improve processes and ensure value for money.

7. To ensure that Health, Wellbeing and Safety policies and procedures are adhered to, to deliver effective and safe services and operations.

8. To ensure you work in accordance with legislative, regulatory and financial requirements in relation to your role at all times.

9. To ensure that SLH data is collected, safely and appropriately managed, reported accurately and produced in a timely fashion to aid sound decision making and that appropriate procedures, systems and processes are in place to ensure data quality and security.

For more details and how to apply visit our careers page here:
https://www.southlakeshousing.co.uk/about-us/career-opportunities/

Applications for this role close by 9am Monday 17th August 2026

Job Types: Full-time, Temporary
Contract length: 10 months

Pay: Up to £26,905.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Sick pay
Store discount

Education:

GCSE or equivalent (required)

Work Location: Hybrid remote in Kendal LA9 4BD

Quick apply

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customer support & client services occupations jobs in grizedale, cma

Customer Services Advisor

Customer Service Coordinator

Senior Test Centre Associate - Kendal

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