Contract Type: Fixed Term Seasonal
Start Date: Immediate Start
End Date: 5 October 2026
Department: Housekeeping
Reports to: Senior Housekeeper, Hotel Manager
Key Benefits
- Flat 20% Income Tax rate over personal allowance, plus low Social Security rate
- Zero VAT
- Highly competitive board & lodging rates
- Free ferry travel between Herm and Guernsey
- Staff discounts on-island via the Loyalty App
Vacancies Available: we have a number of vacancies for this role and will be recruiting continuously until all are filled.
Role Profile
We are looking for an experienced housekeeper/cleaner who pays attention to detail to create a clean and welcoming environment for our guests.
Key Tasks & Responsibilities
- To maintain overall cleanliness of the hotel, self-catering cottages and surroundings areas
- To provide service promptly and efficiently, as per set parameters
- To only use the appropriate quality, safe, cleaning equipment and chemicals provided by the business
- To manage laundry and linen
- Pest Control duties
- To take responsibility for the furniture, fittings, and fixtures in all guest accommodations and report any maintenance issues
- To operate efficiently within the established budget, controlling the stocks and minimising waste.
- To comply with COSHH regulations and follow regular monitoring of health and safety procedures and standards.
- Ensure Customer Experience is at the agreed level by delivering in line with set objectives
- Ensuring all work is undertaken within any specified timeframes.
- To take accountability of own projects, tasks and deadlines.
- Work with Line Manager to ensure the business complies with all Health & Safety, and other statutory requirements
- Comply with data protection regulations and ensure all personal data is stored and processed in accordance with company policy
- Operate in line with the policies, processes and procedures implemented by the business.
- Any other reasonable request from your Line Manager or member of the Senior Management Team
Key Requirements
Experience
- Previous cleaning experience ideal
- Knowledge of cleaning supplies
Skills
- Ability to manage time efficiently
- Work well with minimal supervision
- Work on own initiative
- Ability to maintain a professional appearance and interact positively with colleagues and guests
- Ability to lift heavy bags
- Flexibility and openness to change
- A thorough approach and high attention to detail
Behaviours
- Accountability
- Confidence
- Integrity
- Positive attitude
- Flexibility
- Loyalty
- Diplomacy
In addition to the required role behaviours, it is expected that every employee acts in a professional manner at all times, including when off duty, as guests and employees use the same facilities, infrastructure and social areas
ABOUT HERM
The small paradise island of Herm is just off Guernsey in the Channel Islands, which lie in the English Channel between southern England and northern France.
Herm is a designated tourist island which is reached by a 20-minute ferry journey from Guernsey harbour, and where guests and day visitors enjoy year-round hospitality.
Guest accommodation includes:
- The White House Hotel: 40-bedroomed boutique hotel with several family sized and dog friendly rooms
- Self-catering Holiday Cottages: 20 cottages and apartments dotted around the island sleeping between 2 – 7 people
- Seagull & Mermaid Campsites: offering over 130 seasonal pitches rented on an annual basis by Guernsey families, and 18 equipped tents for short-term hire April to September.
Herm also has a range of dining options and facilities including:
- The Conservatory Restaurant: a 90-cover classic, fine-dining hotel restaurant
- The Ship Inn: a brasserie style inn seating 70 inside, and 80 in the courtyard and garden
- The Mermaid Tavern: a popular and busy gastro pub which also hosts live entertainment and events throughout the year with a capacity of 500 people
- 120-seater marquee for special events in the hotel grounds
- Shell Beach and Belvoir Bay Cafés: two cafes at the most scenic and popular beaches in Herm
- The Herm Shop: a busy shop which stocks a host of products from gifts and clothing to beach goods and toys
WORKING IN HERM
Working and living in Herm is a truly unique and rewarding opportunity. There are approximately 50 permanent staff with year-round roles and an additional 100 seasonal staff. The hospitality teams are supported by several back-office departments including finance, reservations, administration, marketing, and recruitment. The island properties, infrastructure and landscape are maintained by a team of professionals and the island also has its own cargo vessel managed by the Marine Services team. As there are no cars or bicycles in Herm, a good degree of fitness is required and, with no resident doctor or hospital, shortlisted applicants are advised to self-assess their suitability to work on the island. Several residents are trained as community first responders delivering first aid, policing, and fire services.
The rewards are plentiful if you are hard-working and motivated by small team collaboration, helping others, delivering a professional service and above all, taking accountability for your role.
VISION & CULTURE Our VISION is to have a sustainable business whilst preserving the unique appeal of Herm Island, including environmental project work. Our CULTURE encourages a hard-working, collaborative, team approach focused on accountability, empowerment and ultimately excellent customer and staff experience.
NOTE
IMPORTANT - When applying please UPLOAD your CV or supply enough information in the NOTES section to enable us to consider your application.
EXPERIENCE: If you have no relevant prior experience, please provide additional information in the NOTES section.
ELIGIBILITY - Applicants must have Right To Work in Guernsey - Work Permits will NOT be applied for.
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Pay: £12.60 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Sick pay
Experience:
- Cleaning: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
