Terminal operator Work, Jobs in Guildford, Sry (with Salaries)

Sales Advisor - Relay - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —Hounslow
- £14.80 an hour
- Full-time
- Customer service
- Cash handling
- Communication skills
Quick apply
1d
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AECOM —Basingstoke
- Full-time
- Hybrid work
- Engineering
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Legrand Group —Reading
- Microsoft Powerpoint
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- Engineering
- Annual leave
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Mott MacDonald —Croydon
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- English
- Presentation skills
- Annual leave
- Employee discount

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Sales Advisor - Relay - Heathrow Airport

Lagardère Travel Retail (UK & IRE) -
Hounslow

Quick apply

Job details

Permanent | Full-time
£14.80 an hour
1 day ago

Qualifications

Customer service
Retail stocktaking
Customer interaction
Stock replenishment
Stocktaking
Cash handling
Communication skills
Add-on sales

Full job description

Relay at Heathrow!

We are bringing one of our most iconic global brands, to the UK in 2026 — and we will be looking for passionate, customer-focused individuals to join us on this journey!

With four brand-new stores opening in Terminal 2 at London Heathrow Airport, Relay is set to become a go-to destination for travelers looking for everything from a great book to tasty snacks and refreshing drinks. It will be a fast-paced, vibrant environment where every day brings new faces and new opportunities to make someone’s journey a little better.

Relay stores are trusted by millions of travelers around the world — and in 2026 you could be part of the team that brings that magic to life in one of the world’s busiest airports.

Contract: Full time and part time opportunities available
37.5 hours per week, worked across 5 days | 22.5 hours per week, worked across 3 days | 15 hours per week, worked across 2 days

Job Purpose:

Outstanding service is the heart of our business, and our aim is for customers who enter our stores, be greeted by a friendly team of Sales Advisors, who can offer expert help and advice. As a Sales Advisor you will be involved in all aspects of our busy store, delivering first class customer service on the sales floor and till point.

Key Responsibilities:

100% Customer Focus

Maintain positive and professional manners towards customers and colleagues

Support customers with product selection

Offering additional link sales

Ensuring all customers receive excellent customer service every-time

End to end customer service including till operations

Stock Management

Ensuring the store is fully replenished

Goods receiving duties

Stocktaking and inventory compliance

Merchandising & pricing

Retail

Competent in till operations including cashing up procedures in line with company policies and guidelines

Maintain high standard of shop floor standards including good stock levels and professional rapport with customers

Work with wider team and external stakeholders to drive sales through promotions, price changes, product knowledge etc.

Health & Safety

Ensure all health and safety policies and practices are adhered to such as prevention and prompt reporting of workplace injuries

Ensure the safe usage of all the cleaning materials

Ensuring store and stock rooms are kept tidy in line with H&S

Reporting any potential hazards on the shop floor or stock room to the manager/supervisors

Security

Ensuring security of stock on shop floor and compliance of till inventory

Responsible for the shop floor security when on shift

Awareness of potential security risks out with store and part of the greater airport community

Person Specification:

Good Communication skills (both verbal & written)

Adaptability to the changing environment

Ability to work in a team and individually

Ability to work well under pressure

Excellent Interpersonal skills

Ability to provide professional standard of services

Reliable in attendance and time keeping

Self-motivated

Accessing the airport:

A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.

Our values: Can you feel the HEAT?

Whatever role you deliver for Lagardère Travel Retail, part of your responsibility is to represent and uphold our company values everyday:

HONESTY - Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate

EXCELLENCE - Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands

AGILITY - Working in a fast-paced environment | Adapting well to change | Always striving to improve

TEAM SPIRT - Working together as one team | Supporting each other | Being active partners in our wider communities

Our company:

One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognised leadership across multiple business activities.

Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day.

Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022.

At Lagardère Travel Retail we believe an inclusive and diverse culture can help businesses and people thrive. We are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.

Quick apply

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terminal operator jobs in guildford, sry

Sales Advisor - Relay - Heathrow Airport

Airport Planner

Manufacturing Engineer

Airport Planner

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