Dispatchers Work, Jobs in Hackney, Gtl (with Salaries)

Platform Assistant / Train Dispatcher
WM Trains —London
- £27,953 - £29,230 a year
- Weekend availability
- English
- Communication skills
- Employee assistance programme
Operations Executive - Plumbing/Trades Startup
PuraVero —London
- £24,420 - £38,000 a year
- Part-time
- Analysis skills
- In-person
Quick apply
1d
Office Assistant (Stock & Dispatch Focus)
Hightest Technology Limited —London
- £24,420 - £39,000 a year
- Full-time
- Forklift
- Front desk
- Warehouse experience
Quick apply
Repairs Scheduler / Maintenance Administrator
Kensal Rise Plumbers —Queens Park
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
4d
London Rail Replacement Controller
Transport UK London Bus —London
- Weekend availability
- Remote
- IT
- Communication skills
Quick apply
Customer Service Clerk
Forest Freight Ltd —London
- From £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
6d
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Transport and Distribution Clerk
MHA courier —Romford
- £41,400 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Office Administrator
Disaster Care Capital Ltd —West London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Control Room Operative Brentwood
Nationwide Vehicle Assistance —Brentwood
- £27,261 a year
- 8 hour shift
- Administrative experience
- Analysis skills
- IT
- Free parking
- Store discount
Quick apply
7d
Courier Controller
Crawfords —London
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
4d
Operations Assistant – Same-Day / Next-Day Delivery Service
Mango Logistics Group —Rotherhithe
- Full-time
- Customer service
- Communication skills
Operations
Mixed Freight Services Limited —London
- £13 - £16 an hour
- Full-time
- English
- IT
- In-person
- Annual leave
Quick apply
4d
Logistics Coordinator
ZELP —London
- Full-time
- Hybrid work
- English
- Organisational skills
- Warehouse experience
Quick apply
1h
Planner
Mears Group —London
- Up to £32,130 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
12d
Operations Assistant (Next Day Courier Operation)
Mango Logistics Group —London
- Full-time
bookings and despatch coordinator
Complete Transport Solutions Ltd —London
- £21 - £23 an hour
- Monday to Friday
- Customer service
- English
- Driving
Quick apply
Dispatch Controller
Value Car Parts ltd —London
- £28,000 - £29,500 a year
- Full-time
- Analysis skills
- Data entry
- Organisational skills
- Employee discount
Quick apply
3d
Bookings & Despatch Coordinator
Complete Transport Solutions Ltd —London
- £21 - £23 an hour
- Monday to Friday
- Customer service
- English
Quick apply
Roster Clerk (Maintenance/Works Delivery)
Network Rail —London
- £27,820 a year
- Full-time
- IT
- Communication skills
- Annual leave
13d

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Platform Assistant / Train Dispatcher

WM Trains -
London

Apply Now

Job details

Permanent | Full-time
£27,953 - £29,230 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel

Qualifications

English
Communication skills

Full job description

Description

Your role is key in delivering great customer service to our passengers. Based at Euston station, you will be responsible for the safe dispatch of trains from the platform, be the face of London Northwestern Railway in dealing with customer travel queries, provide station announcements and ensure the station is clean, tidy and safe. The role is shift based and will require you to work a mixture of earlies, lates and nights.

What does the job involve?

Working shift patterns which will include weekends, with early starts and late finishes
Safely dispatching trains from the station platform – following strict safety guidelines
Using the customer information system to announce train arrivals and departures
Keeping a record of delays, train re-platforming and other events that could affect the train running plan
Handling difficult situations in a calm, customer focussed manner
Conducting security checks along with health and safety checks
Providing assistance to passengers with disabilities – where required

What skills and experience do I need to do the job?

Customer focussed – being presentable, approachable and proactive
Comfortable managing conflict - remaining calm in difficult situations
Great communication skills – able to flex your style to the audience
Having flexibility – both with your hours of work and approach to work
Stay calm under pressure – able to handle conflict
Be able to make decisions - based on the situation at the time
Have good IT skills, along with a good level of maths and English
Live within a reasonable commute of the station you have applied for – early starts and lates finishes will mean you need to be able to get to work, possibly before/after public transport is running
For safety reasons, you need to be aged 18 or older

To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.

What is the salary and benefits that come with the job role?

Salary is £27,953 rising to 29,230 upon successful completion of probation
A defined benefit pension from day 1 – one of the best in the UK.
Free travel on all London Northwestern and West Midlands Railway services for you, your spouse/partner, and dependents.
75% off all other train operating companies for you, your spouse/partner, and dependents.
8 Friends and Family Day passes to gift per annum on our network.
A 24/7 Virtual GP service for you and your household.
Our Employee Assistance Programme (EAP)- A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing
Our cycle to work scheme with Evans Cycles.
A retail discount portal- offering savings, discounts and cashback at over 800 retailers and restaurants.

Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.

As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.

Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.

What to Expect next
If you are successful at application stage you may be invited to a short video interview. You will then be invited to complete some online psychometric tests. Once passed, you will be invited to meet the team at Euston for a face to face interview.

About WM Trains

London Northwestern Railway and West Midlands Railway operate rail services across the Midlands, the Northwest and London, with Birmingham at the heart of our network.

West Midlands Railway provides most of the local services across the region, offering direct connections to towns and cities including Redditch, Stratford‑upon‑Avon, Worcester, Hereford, Shrewsbury, Telford and Northampton. Our London Northwestern Railway brand serves the route between London and Liverpool via key locations such as Crewe, Birmingham, Milton Keynes and Northampton.

On 1st February 2026, London Northwestern Railway and West Midlands Railway entered public ownership and both services are now part of WM Trains Limited operated by DFTO. Our mission remains unchanged: to provide a safe, comfortable and reliable service for passengers across 235 miles of track and 150 stations, from London to Liverpool and Hereford to Lichfield.

We expect over 80 million journeys to be made this year, that’s more than 1,252 services every day, and we remain committed to delivering the rail experience our passengers expect.

Apply Now

Refine Your Search

dispatchers jobs in hackney, gtl

Platform Assistant / Train Dispatcher

Operations Executive - Plumbing/Trades Startup

Office Assistant (Stock & Dispatch Focus)

Repairs Scheduler / Maintenance Administrator

London Rail Replacement Controller

Customer Service Clerk

Customer Operations Specialist

Transport and Distribution Clerk

Office Administrator

Control Room Operative Brentwood

Courier Controller

Operations Assistant – Same-Day / Next-Day Delivery Service

Operations

Logistics Coordinator

Planner

Operations Assistant (Next Day Courier Operation)

bookings and despatch coordinator

Dispatch Controller

Bookings & Despatch Coordinator

Roster Clerk (Maintenance/Works Delivery)

I want to receive the latest job alerts for dispatchers in hackney, gtl

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