Helpdesk manager Work, Jobs in Hackney, Gtl (with Salaries)

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station
Bennett Hay —London
- £35,651 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
Quick apply
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Reception and Postroom Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
- Front desk
Quick apply
Helpdesk Supervisor
Equans —Ealing
- Full-time
- Customer service
- Supervising experience
- University
- Annual leave
- Employee assistance programme
7h
Helpdesk Manager – Healthcare Division
Artic Building Services —Dartford
- Full-time
- Customer service
- Analysis skills
- Supervising experience
- Annual leave
18h
Helpdesk Assistant
Medirest —London
- £14.80 an hour
- Weekends only
- Hotel
- Computer skills
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
Helpdesk Administrator
BGIS —London
- Full-time
- Customer service
- IT
- Communication skills
1d
Operations & Customer Experience Manager
Darlish Ice Cream —Hatfield
- £250 - £330 a week
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
3d
Customer Success & Growth Manager
NielsenIQ —London
- £32,200 - £33,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Salesforce
- Employee assistance programme
Quick apply
12h
Reception Manager
Lexington Catering —London
- £34,320 a year
- 8 hour shift
Quick apply
14d
Senior Caretaker
BAM Construction —London
- Communication skills
- School
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Service Desk Team Leader
Invincible Drain Care Ltd —Sunbury
- £34,000 - £37,500 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
2d
Facilities Team Leader
Barnet Council —London
- Weekend availability
- Hybrid work
- Oracle
- Customer service
- Supervising experience
- Annual leave
- Flexitime
13d
E-Commerce Manager
Dacie Clean LTD —London
- £30,069.48 - £58,831.09 a year
- Full-time
- Social media management
- In-person
- Marketing
Quick apply
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Facilities Manager
JLL —London
- Hospitality
- Presentation skills
- Continuous improvement

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helpdesk manager jobs near hackney, gtl

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Bennett Hay -
London

Quick apply

Job details

Permanent | Full-time
£35,651 a year

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Communication skills
Office experience

Full job description

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Location: Bank or Moorgate Station, London

Salary: £35,651 per annum

Contract Type: Full-time

Working Hours: 40 hours per week

Working Days: Monday–Friday

Shift Pattern: 08:00 – 17:00

Holiday Entitlement: 25 days' annual leave plus Bank Holidays

About the Role

We are looking for an enthusiastic and people-focused Community Manager to join our team at a prestigious corporate workplace in the heart of London.

This is a varied, hands-on role where you'll be responsible for creating an exceptional workplace experience for customers, visitors and colleagues. Working closely with the Senior Community Manager, client teams and service partners, you will ensure the workplace runs smoothly while delivering outstanding hospitality and customer service every day.

You'll build meaningful relationships with customers, proactively engage with occupiers across the building, coordinate events, maintain communal spaces and meeting rooms, and ensure every interaction leaves a lasting positive impression.

If you're passionate about hospitality, thrive in a fast-paced corporate environment and enjoy creating memorable experiences, we'd love to hear from you.

Key Responsibilities

Deliver a consistently outstanding customer experience that exceeds expectations.
Create memorable first impressions and build strong relationships with customers and visitors.
Learn and use customers' names to provide a personalised service.
Work closely with colleagues and service partners to deliver a seamless workplace experience.
Monitor the daily performance of on-site service partners, escalating any service concerns where appropriate.
Maintain professionalism, discretion and confidentiality at all times.
Respond positively to customer requests, using initiative and problem-solving skills to find solutions.
Carry out regular floor walks to proactively identify issues.
Log and monitor requests through the helpdesk system, ensuring customers receive regular updates until completion.
Visit customer companies regularly, gather feedback and build strong working relationships.
Support onboarding and offboarding of customers within the building.
Ensure meeting rooms, phone booths and communal spaces remain clean, presentable and fully operational.
Manage and replenish coffee points, ensuring supplies are fully stocked throughout the day.
Maintain presentation standards across hospitality areas and promptly deal with spillages and general housekeeping requirements.
Support the delivery of workplace events, activations and community initiatives.
Assist the Senior Community Manager in developing innovative customer service initiatives.
Promote a collaborative one-team culture with colleagues, clients and service partners.
Provide cover for colleagues when required, including café support during breaks.

What We're Looking For

2–4 years' experience in hospitality, workplace experience, customer service or a similar role.
Previous experience within a corporate environment is highly desirable.
Excellent communication and relationship-building skills.
Passion for delivering exceptional customer experiences.
Experience coordinating small events and workplace activities.
Ability to balance operational processes with genuine community engagement.
A people-first approach with strong organisational skills.
Self-motivated with a proactive, positive attitude.
Confident working independently while also collaborating within a team.
Comfortable taking direction and leading when required.
Experience using workplace management or Visitor Management Systems (VMS).
Excellent attention to detail and problem-solving abilities.

Benefits

Pension and life assurance
Health cash plan for you and your dependents
Cycle to Work scheme
Holiday Purchase scheme
Opportunities for professional growth
Friendly work environment with a genuine sense of community

Start Date: As soon as possible

About Bennett Hay

At Bennett Hay, we are known for delivering exceptional guest service and creating memorable experiences across London. Our personalised approach ensures every detail is perfect for our clients and their guests. As proud recipients of the Investors in People Gold accreditation, we are committed to the wellbeing and professional growth of our colleagues.

If you're passionate about customer service and looking to join a supportive and friendly team, we'd love to hear from you!

Please do not call our Head Office regarding vacancy-related questions, as our HR Recruitment team is not always on site and prefers email correspondence.

Pay: £35,651.00 per year

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in hackney, gtl

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Digital Systems Manager

Reception and Postroom Manager

Helpdesk Supervisor

Helpdesk Manager – Healthcare Division

Helpdesk Assistant

Coordinator

Facilities Operations Senior Specialist

Customer Care Manager

Helpdesk Administrator

Operations & Customer Experience Manager

Customer Success & Growth Manager

Reception Manager

Senior Caretaker

IT Service Desk Manager

Service Desk Team Leader

Facilities Team Leader

E-Commerce Manager

Contract Administrator

Facilities Manager

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