Quality team leader Work, Jobs in Hackney, Gtl (with Salaries)

Customer Care & Quality Team Leader
Clarion Housing Group —North London
- £37,854 - £47,319 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
6d
Quality Office Team Leader
University of Central Lancashire London —London
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Team management
- No degree
Inbound Quality Shift Team Leader
Monica Vinader —London
- Analysis skills
- Quality control
- Travel
Quick apply
Salesforce QA Lead
Synapri —London
- Up to £75,000 a year
- Azure
- Salesforce
- APIs
- Life insurance
Insurance Quality Lead
Bionic Services Ltd —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
QA Lead - Shazam (12 Month Contract)
Apple —London
- Contracts
- Software development
- Communication skills
10d
Quality Lead
Recruit by Nature —Wembley
- £43,000 - £45,000 a year
- Monday to Friday
- Childcare
- Preschool
- Leadership
Quick apply
2d
QA Lead
Product Madness —London
- Full-time
- Management
- Travel
- APIs
4d
QA Lead
Umain —London
- Azure
- English
- Master's degree
- Annual leave
Quality Assurance Senior Lead - Sanctions
Wise Australia Investments —London
- £83,000 - £110,000 a year
- Management
- English
- Financial services
Team Leader - Process Automation, Quality & Data Operations - Sustainable Finance Data
Bloomberg —London
- SQL
- Analysis skills
- Travel
Quality Control Lead
OpenPayd —London
- Full-time
- Analysis skills
- Quality control
- APIs
- Annual leave
- Employee discount
11d
QC Lead - Building Services
Multiplex —London
- Full-time
- Annual leave
- Employee assistance programme
Clinical Quality Assurance - Program Lead (Associate Director)
Novartis —London
- £63,917 - £118,703 a year
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
Quality Engineering Lead
Superscript —London
- IT
Quality Lead - Kids Planet Sevenoaks
Kids Planet Nurseries —Sevenoaks
- Up to £31,308 a year
- Leadership
Compliance Risk Lead
Selina Finance —London
- £60,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
3d
Lead QA Engineer
TPXImpact —London
- SQL
- Scripting
- APIs
- Employee assistance programme
QA Lead
WTW —Reigate
- Full-time
- Hybrid work
- Azure
- Machine learning
- Driving
- Annual leave
- Employee assistance programme
Lecturer in Computing / VR Lab Lead
Regent College London —London
- £40,000 - £45,000 a year
- Weekend availability
- Doctoral degree
- Master's degree
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Customer Care & Quality Team Leader

Clarion Housing Group -
North London

Apply Now

Job details

Full-time
£37,854 - £47,319 a year
6 days ago

Qualifications

Communication skills

Full job description

Location: Hybrid/Islington, London or Manchester

Salary: London - £37,854 - £47,319 per annum / National - £34,869 - £43,586 per annum

Hours: 36 per week

Contract Type: Permanent

Are you a natural leader with a passion for delivering outstanding customer service? We’re seeking a Customer Care & Quality Team Leader who can guide and develop a team of Customer Care and Quality Executives to ensure that every customer receives the best service throughout their journey. In this operational role, you’ll play a crucial part in helping us achieve our mission: ensuring that any defects in our customers' new homes are resolved promptly and handled with care, professionalism, and empathy.

You’ll be at the heart of our customer care operation, supervising the team's day-to-day performance, ensuring that processes are followed, and maintaining consistently high service levels. You’ll monitor and enhance the use of our CRM system and ensure that objectives related to productivity and turnaround times are met. This role is not just about oversight; it's about leading by example, motivating your team, and empowering them to take pride and ownership in their work.

We’re looking for someone who thrives on bringing out the best in others and has proven experience in leading and developing high-performing teams. You should possess excellent communication skills and the ability to influence both colleagues and customers, driving positive change and continuous improvement. With a keen eye for performance data, you’ll be adept at resource management and will know how to maximise your team's potential.

Are you looking to step up and have an interest in joining the Customer Experience team? This role offers the perfect opportunity to gain valuable experience in a different department while building new skills for your future.

Feel free to review the role profile and the behaviours and mandatory accountabilities for more details. It'll give you a better idea of what we're looking for before you apply - Customer Care & Quality Team Leader and Behaviours & Mandatory Accountabilities OD level 5 .

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

Act now – apply today! This vacancy may close early without notice.

Closing Date: Monday 13th July 2026 at midnight.

Interviews will take place on Monday 27th and Tuesday 28th July 2026.

This is a hybrid role with a base location at our office in either London or Manchester. Candidates will be expected to work from home and the office at least 3 days per week.

The London office and pay scale will only apply to people who live within the M25. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale as detailed above.

Applicants must be able to travel across the region as required.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Apply Now

Refine Your Search

quality team leader jobs in hackney, gtl

Customer Care & Quality Team Leader

Quality Office Team Leader

Inbound Quality Shift Team Leader

Salesforce QA Lead

Insurance Quality Lead

QA Lead - Shazam (12 Month Contract)

Quality Lead

QA Lead

QA Lead

Quality Assurance Senior Lead - Sanctions

Team Leader - Process Automation, Quality & Data Operations - Sustainable Finance Data

Quality Control Lead

QC Lead - Building Services

Clinical Quality Assurance - Program Lead (Associate Director)

Quality Engineering Lead

Quality Lead - Kids Planet Sevenoaks

Compliance Risk Lead

Lead QA Engineer

QA Lead

Lecturer in Computing / VR Lab Lead

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