Client services occupations Work, Jobs in Halkyn, Fln (with Salaries)

Customer Service Representative II
Bobrick Washroom Equipment LTD —Connah's Quay
- CAD
- ERP systems
Quick apply
Trainee Account Manager
Wilsons Auctions Ltd —Deeside
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Customer Success Manager
EA Technology —Capenhurst
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
Client Services Coordinator - Mandarin Speaking
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Computer literacy
- Presentation skills
- Business
- Employee assistance programme
Quick apply
Customer Success Executive
Barbon Group Ltd. —Chester
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
Client Manager - Events
Showforce —Liverpool
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Communication skills
Quick apply
Contract Liaison Officer
Novus Property Solutions Ltd —Wrexham
- Full-time
- IT
- Communication skills
- Employee discount
Quick apply
13h
Customer Service Administrator
Clearway Group —Runcorn
- £27,000 a year
- Sales
- Communication skills
Quick apply
Customer Service Specialist
TIP GROUP —Liverpool
- £31,000 a year
- Communication skills
- Referral programme
Quick apply
2d
Customer Success Manager
Print Logic Reprographics ltd —Prenton
- From £25,500 a year
- Part-time
- CRM software
- In-person
- Communication skills
- Free parking
Quick apply
Partner Relations Executive
Chester Race Company —Chester
- £28,000 - £30,000 a year
- Weekend availability
- CRM software
- Hotel
- Organisational skills
Quick apply
7d
Platform Delivery Specialist
PIB Group Services Ltd. —Chester
- Hybrid work
- Communication skills
Quick apply
Assistant Account Handler
PIB Group Services Ltd. —Liverpool
- Up to £28,000 a year
- Hybrid work
Quick apply
2d
Senior Client Success Manager
DCBL —Borough of Halton
- £45,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
14d
Junior Service Delivery Manager
Ericsson —Chester
- Computer Science
- Engineering
- English
Sea Logistics - Customer Care Specialist
Kuehne+Nagel —Liverpool
- Communication skills
- Time management
- Employee assistance programme
Senior Service Advisor - Commercial Card
Bank of America —Chester
- Full-time
- Spanish
- English
- Team management
- Employee assistance programme
3h
Senior Service Specialist - Commercial Card
Bank of America —Chester
- Full-time
- Spanish
- English
- Communication skills
7d
Customer Service Coordinator
B&M Waste Services —Bromborough
- £26,000 a year
- Microsoft Word
- CRM software
- Microsoft Outlook
5d
Funded Customer Associate
Flourish —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Annual leave
- Employee assistance programme

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client services occupations jobs near halkyn, fln

Customer Service Representative II

Bobrick Washroom Equipment LTD -
Connah's Quay

Quick apply

Job details

Permanent

Qualifications

Document control
Technical troubleshooting
Import/export documentation
Customer service call handling
Inbound customer enquiry call handling
Purchase order matching processing
Returns processing
CAD
Incoming mail sorting
Delivery scheduling
ERP systems
Logistics
ERP software
Internal department liaison
Complaint handling
Technical support
Project schedule tracking
Customer interaction
Supply chain customer service
Project progress tracking

Full job description

Customer Service Responsibilities:

Monitor email service requests from external customers, which include contractors, distributors, and site management. Using email and within the boundaries of company policy acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Monitor email and MS Teams service requests from internal customers, which include cross functional division departments, UK and overseas based sales managers and management. Using email and MS Teams acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Receive and triage general enquiries, acknowledge receipt, and allocate to the appropriate department or person.
Provide a daily shipping update to all customers with export orders in transit.
Access and escalate complaints as required to the relevant department management.
Manage projects and coordinate with relevant functions, beginning at the specification phase and continuing through purchase order receipt, drafting coordination, manufacturing release, and final shipment; ensuring continuity, alignment, and proactive oversight from pre-order engagement through project completion.
Review and interpret CAD drawings to support customer discussions and identify risks, discrepancies, or missing information in drawings via phone calls or emails.
Provide technical support and troubleshooting for field-related inquiries to resolve issues and guide customers through solutions.
Maintain in-depth knowledge of company products to make informed technical and operational decisions; advise clients and colleagues on product applications.
Addresses complaints and requests from distributors and field teams, assess their needs, and process orders to fulfil those requirements accurately and efficiently.
Engage in hands-on technical learning to stay current with product and system developments.
Review and validate purchase orders against quotes, approved layouts, specifications, and contractual requirements to ensure entry into CSI is accurate for processing and invoicing.
Ensure scope alignment between architectural drawings, distributor expectations, and Thrislington product capabilities.
Proactively manage project timelines including drafting approval cycles, revision control, material trigger points, production scheduling, and shipping milestones. Communicate any failed or at-risk ship dates to the C/S Manager.
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Provide accurate and timely responses to inquiries related to pricing, specifications, lead times, installation expectations, and order status
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Perform order entry into the organization’s ERP system in a timely manner with a high degree of accuracy.
Initiate and process return authorizations (RMA) in accordance with company policies and warranty guidelines and communicate clearly with customers regarding return procedures, credit timelines, and replacement expectations.

Logistics and Administration Responsibilities:

Support the administration of new projects, this includes adding and maintaining changes to the Master Production Plan, in advance of further manufacturing scheduling by the logistics and/or planning manager.

Update and maintain changes to the Master Delivery Plan for approval by the Logistics Manager.

Coordinate the export collections with the freight forwarding company. Provide all relevant export documentation required for each shipment, such as commercial invoices, ensuring the goods meet all compliance requirements for shipping.
Visit the Chamber of Commerce to complete export documentation as required.

Coordinate UK direct deliveries with sites and contractors and complete induction forms as required.

Communicate late changes or requests to the Deeside despatch team using the designated MS Teams channel as required.

Manage incoming vehicle fines, e.g. parking charges, speeding fines, and communicating necessary payroll deductions with Human Resources as required.

Administer the RingGo, London congestion charge and fuel cards when required.

Distribute job schedules to the offloading team on a weekly basis.

Using nominated courier companies arrange the shipment of finished goods, including hardware, replacement parts, etc. Provide the ship date and shipment tracking information to relevant parties when shipment has been arranged.

Quick apply

Refine Your Search

client services occupations jobs in halkyn, fln

Customer Service Representative II

Trainee Account Manager

Customer Success Manager

Client Services Coordinator - Mandarin Speaking

Customer Success Executive

Client Manager - Events

Contract Liaison Officer

Customer Service Administrator

Customer Service Specialist

Customer Success Manager

Partner Relations Executive

Platform Delivery Specialist

Assistant Account Handler

Senior Client Success Manager

Junior Service Delivery Manager

Sea Logistics - Customer Care Specialist

Senior Service Advisor - Commercial Card

Senior Service Specialist - Commercial Card

Customer Service Coordinator

Funded Customer Associate

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