The Accounts Payable Supervisor is a hands on position responsible for the delivery and supervision of core Accounts Payable tasks including timely processing of invoices and payments while maintaining strong controls, effective vendor relationships, and compliance with financial policies. Reporting into the Head of Finance – Shared Services, the role is critical to supporting our hotel operators and maintaining strong supplier relationships. This is an executional role for someone with hotels experience, who enjoys working in high performing teams and has a strong attention to detail. This role is based at our London Bridge office 5 days per week.
The stage is set for something different. We don’t run conventional hotels; we build places with character and intent.
What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach.
Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost.
This is our backdrop. We’re on an exciting journey step on stage and play your part.
As Supervisor you will be responsible for the oversight of day-to-day team tasks for your region enabling the timely processing of invoices and payments. You will act as a point of escalation for queries and be asked to deliver more complicated tasks and resolve more complex issues.
Invoice Processing & Documentation
- Ensure the review and accurate coding of supplier invoices in the finance system.
- Ensure proper approvals are obtained in line with company delegation of authority.
- Ensure that invoices are matched to purchase orders or other supporting records where applicable.
- Maintain digital and physical AP records in accordance with audit standards. Support audit requests as needed.
Payments & Reconciliation
- Support the delivery of weekly and monthly payment runs across multiple European jurisdictions.
- Ensuring the timely reconciliation of supplier statements and resolve discrepancies in a timely manner.
- Monitor aged payables and escalate overdue invoices or critical vendor issues.
Vendor & Internal Stakeholder Support
- Act as a point of contact for suppliers regarding invoice status, payments, and queries.
- Act as point of escalation for region. Support hotel finance teams and central functions with AP‑related information, clarifications, and month‑end requirements.
- Ensure new supplier setup is completed with full compliance checks (bank validation, tax documentation, etc.)
Month-End & Reporting
- Assist with month-end close activities, including accruals and AP ledger reviews.
- Ensure all AP activities comply with internal financial controls, procurement guidelines, and local statutory requirements (e.g., VAT, invoice content rules).
- A track record of problem solving
- Great attention to detail and accuracy – working consistently to a high standard
- Advanced MS Office skills.
- Confident manner and ability to work well under pressure.
- Excellent organisation and prioritisation skills with the ability manage own workload and support others in managing and prioritising workloads.
- Strong communication and interpersonal skill. The ability to work in a team as well as individually.
- Experience working in a fast paced and high-volume Accounts Payable team for at least 3 years.
- Experience using financial systems to automate invoice processing (e.g. NetSuite, Oracle, SAP)
- Experience working in hotel industry
- Experience working across multi-jurisdiction environment
- Preferred experience of supervising a team
- Preferred experience as project SME with examples of practical problem solving
We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose.
If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.
Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
