Helpdesk engineer Work, Jobs in Halstead, Ken (with Salaries)

Junior IT Helpdesk Engineer
Charltons —Maidstone
- Weekend availability
- Windows
- In-person
- Communication skills
- Work from home
Quick apply
3d
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- English
- Master's degree
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Contract Support & Helpdesk
CBRE —London
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
2d
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Team management
- Mentoring
Quick apply
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Work from home
Quick apply
Commercial Contracts Support (Administrator)
Artic Building Services —Dartford
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Computer literacy
- Contracts
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Security Engineer
Stephanie Hansen Demo 2 —London
- Full-time
- Scripting
- Annual leave
Quick apply
IT Repairs Engineer
Class Technology Solutions Ltd —Crawley
- £27,000 a year
- Full-time
- Maintenance
- English
- Windows
Quick apply
Tier 1 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Communication skills
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Training & development
Helpdesk Administrator
CBRE —London
- Full-time
- Writing skills
- Microsoft Office
- Analysis skills
Infrastructure Support Engineer
Waterstons —London
- £30,000 - £36,000 a year
- Hybrid work
- Communication skills
- Employee assistance programme
- Sick pay
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Sick pay
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Maintenance
- Microsoft Office
Support Case Coordinator
Vusion —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
10d
Helpdesk Coordinator VA2837
Anabas —London
- £29,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
12d
Facilities Assistant
Blick Rothenberg —London
- Full-time
Quick apply
6d

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Junior IT Helpdesk Engineer

Charltons
Maidstone

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Company pension
Work from home
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
User account provisioning
Ticket management
Windows
User account management
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
A Level

Full job description

About Us:

Charltons, a leading UK-based grower and packer, specialises in high-quality top, stone, and soft fruits. Established in 1946 by George Charlton, we are a family-owned business with over half a century of experience in the fruit industry. Our operations span 400 hectares across 13 picturesque sites in the Kent and Norfolk countryside.

Our Workforce:

We employ a core team of employees and welcome seasonal workers from around the globe during peak seasons. Our commitment to excellence extends from our dedicated workforce to our collaborative partnerships.

Our Produce and Passion:

We are passionate about growing various varieties of apples, strawberries, cherries and raspberries. Our dedication to quality and meticulous attention to detail are evident throughout the production process.

Your Role:

We are looking for an enthusiastic individual with a strong interest in IT. Previous experience in a customer service or IT support role is preferred but not required.

This role is perfect for someone looking to begin or advance their career in IT support

Why Join Us?

At Charltons, you'll be part of a family-run business with a long-standing reputation for excellence. You'll work in a beautiful countryside setting, with opportunities to make a significant impact on our operations and growth.

Charltons is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

The Junior IT Help Desk Engineer will provide technical support to our users, assist in maintaining and troubleshooting hardware and software systems, and work with the IT Team, to ensure smooth IT operations across the organisation.

This role is perfect for someone looking to begin or advance their career in IT support

The role will be based in Maidstone, however there will be a requirement to travel to our Norfolk site when required.

Working Hours 8am – 5pm, 1 hour unpaid for lunch, 40 hours per week. 5 days per week, some weekends included.

Key Responsibilities

First-Level Support: Be the first point of contact for our users by providing technical assistance via phone, email or in-person.
Troubleshooting: Diagnose and resolve hardware, software, and network-related issues, escalating complex problems to senior members of the team or third party suppliers.
Ticketing System: Log all incidents and service requests in the IT ticketing system, ensuring that issues are tracked and resolved in a timely manner.
User Account Management: Assist in setting up, managing and troubleshooting user accounts and permissions.
Software Installation and Support: Install, configure and update software applications on workstations, ensuring compatibility and security.
Hardware Installation and Support: Assist with the setup, configuration and troubleshooting of desktop computers, laptops, printers and other peripheral devices.
Documentation: Maintain accurate and up-to-date documentation for technical procedures, user guides and IT inventory.
Customer Service: Provide excellent customer service by listening to our users' concerns and communicating effectively with all members of the organisation.
Continuous Learning: Stay updated with the latest industry trends, technologies, and best practices to enhance your technical skills and knowledge.

Experience & Skills

Previous experience in a customer service or IT support role is preferred but not required.
Clean Driving licence and own transport essential
A Level or equivalent
Basic understanding of computer systems, mobile devices, WiFi and other tech products
Strong problem-solving and troubleshooting skills.
Good understanding of Windows operating systems.
Excellent communication skills, both verbal and written.
Ability to work independently and as part of a team
Strong attention to detail and ability to prioritise tasks.

Job Types: Full-time, Permanent

Benefits:

Company pension
On-site parking
Work from home

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in halstead, ken

Junior IT Helpdesk Engineer

Onsite Helpdesk Engineer

Helpdesk Engineer

Desktop Engineer -Gatwick Airport

First Line Support / Helpdesk Engineer - Hybrid

Contract Support & Helpdesk

IT Service Desk Lead

1st/ 2nd IT Support Engineer

Commercial Contracts Support (Administrator)

IT Security Engineer

IT Repairs Engineer

Tier 1 Customer Support Engineer

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Helpdesk Administrator

Infrastructure Support Engineer

Infrastructure Support Engineer

Tier 2 Customer Support Engineer

Support Case Coordinator

Helpdesk Coordinator VA2837

Facilities Assistant

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