Business support specialist Work, Jobs in Ham, Wil (with Salaries)

Service Delivery Lead
Unum Group —Basingstoke
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
1d
Customer Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
3d
Specialist Service Consultant
Nationwide Building Society —Swindon
- From £27,500 a year
- Full-time
- Travel
- Organisational skills
- Financial services
Manager, Corporate Sales Engineering
CrowdStrike —Reading
- Full-time
- Master's degree
- Presentation skills
- Team management
Project Administration Support
Serco Group —Harwell
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Life insurance
- Sick pay
4d
Customer Support Specialist (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
Business Analyst
Public Sector Resourcing —Swindon
- Full-time
- Hybrid work
- Travel
Portfolio Officer
National Trust —Swindon
- £30,966 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
6d
Senior Change Specialist
Aster Group —Andover
- £54,700 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee assistance programme
Office Administrator (Part-Time) (based in Beckhampton)
MARK DOODES PLANNING —Marlborough
- £17 - £18 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
1d
VodafoneThree - Reward and Benefits Specialist - 6 Months FTC
Vodafone —Newbury
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
2d
UK Payroll Stabilisation Specialist
cloudpay —Andover
- Full-time
- Organisational skills
- Time management
- Employee assistance programme
- Bereavement leave
5d
Quality Assurance Specialist
Science and Technology Facilities Council —Didcot
- £46,444 a year
- Full-time
- Bachelor's degree
- Travel
- In-person
- Employee discount
- Flexible schedule
Product Manager - Integration
Nationwide Building Society —Swindon
- £47,200 - £70,800 a year
- Temporary
- Banking
Senior Infrastructure Engineer - Business Support (CTPSE)
Thames Valley Police —Newbury
- £67,653 a year
- Part-time
- Communication skills
- Annual leave
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- Travel
- Mentoring
Schedule and Risk Management Specialist
Serco Group —Harwell
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Life insurance
- Sick pay
4d
Integration Specialist
cloudpay —Andover
- Full-time
- Time management
4d
Systems Administrator - Platform Migration & Merge Specialist
Hawk-Eye Innovations (HEI) —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Basingstoke
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
9d

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business support specialist jobs near ham, wil

Service Delivery Lead

Unum Group -
Basingstoke

Apply Now

Job details

Full-time
1 day ago

Benefits

Annual leave
Company pension
Private medical insurance
Car scheme
Shuttle service provided

Qualifications

Contract management
ITIL Certification
Stakeholder collaboration
Stakeholder liaison
IT service management
Cost control
Continuous improvement
Partnership building
Risk management
Change leadership
Communication skills

Full job description

Job Posting End Date: September 11

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

Purpose: The Lead Service Delivery Manager is accountable for the end-to-end delivery and performance of a portfolio of IT services, ensuring they meet business expectations, contractual commitments, and strategic outcomes.
Operating without direct line management responsibility, this role takes full ownership of service performance across multiple internal teams and third-party suppliers, acting as the single point of accountability between the business and IT.
The role requires strong leadership through influence, the ability to operate with autonomy, and confidence in navigating ambiguity while driving service maturity, consistency, and continuous improvement.

What will you bring?

Service Delivery Lead

Lead critical services. Drive meaningful change. Influence at every level.

At Unum, we're looking for an experienced Service Delivery Lead to take ownership of a portfolio of business-critical IT services. This is an opportunity to play a key role in shaping service excellence across the organisation, managing strategic supplier relationships, driving continuous improvement, and ensuring our services deliver real value to our customers and colleagues.

You'll work closely with senior stakeholders, lead service improvements across complex environments, and influence outcomes across internal teams and external partners. If you're passionate about service management, commercial performance, and building trusted relationships, we'd love to hear from you.

What you'll be doing

As a Service Delivery Lead, you'll:

Own the performance, stability, and continuous improvement of multiple IT services.
Act as the primary escalation point for service issues and major incidents.
Build strong partnerships with business stakeholders, aligning services to strategic priorities.
Lead relationships with third-party suppliers, managing performance, contracts, renewals, and service reviews.
Identify opportunities to optimise costs while enhancing service quality and customer experience.
Drive service maturity, championing ITIL best practices and continual improvement initiatives.
Manage service risks, resilience planning, and regulatory requirements across your service portfolio.
Provide clear service reporting and insights to senior leadership teams.

What we're looking for

We're seeking a confident and commercially minded service leader who can operate effectively in complex environments and influence stakeholders at all levels.

You'll ideally have:

Significant experience in IT Service Delivery or Service Management roles.
Strong supplier and contract management expertise.
Experience managing complex, multi-supplier service models.
A solid understanding of ITIL principles and service management frameworks.
Commercial awareness, including budget management and cost optimisation.
Experience managing service risk, business continuity, and operational resilience.
Exceptional stakeholder engagement and communication skills.
The ability to drive change, challenge the status quo, and influence senior decision-makers.
A proactive, solutions-focused mindset with a passion for service excellence.
ITIL certification and/or relevant technical experience.

At Unum, you'll be part of a collaborative and supportive environment where you'll have the opportunity to learn from experienced marketers, develop sought-after digital marketing skills, and contribute to meaningful work that supports our business growth.

In return, you'll benefit from:

Competitive salary and generous bonus scheme
Healthcare Cash Plan (Level 1 funded)
Defined Contribution pension scheme
Life assurance, private medical and income protection insurance
Access to a remote GP, nutrition coaching, personal training, unlimited mental health support and medical second opinions
27 days annual leave, plus bank holidays, with the option to buy or sell up to 5 additional days
Electric vehicle salary sacrifice scheme with on-site charging facilities
Free shuttle bus from Dorking train station
A supportive culture focused on wellbeing, development and career growth

#LI-NM1

#LI-Hybrid

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

As a part of our commitment to creating an inclusive workplace , we actively encourage applications from those with disabilities and those with long-term health conditions.

If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

We are proud to be a Disability Confident Employer.

Company:

Unum UK

Apply Now

Refine Your Search

business support specialist jobs in ham, wil

Service Delivery Lead

Customer Service Desk Analyst

Specialist Service Consultant

Manager, Corporate Sales Engineering

Project Administration Support

Customer Support Specialist (DataCosmos)

Business Analyst

Portfolio Officer

Senior Change Specialist

Office Administrator (Part-Time) (based in Beckhampton)

VodafoneThree - Reward and Benefits Specialist - 6 Months FTC

UK Payroll Stabilisation Specialist

Quality Assurance Specialist

Product Manager - Integration

Senior Infrastructure Engineer - Business Support (CTPSE)

Data Centre Technician, Operations, IT, & Support Engineering

Schedule and Risk Management Specialist

Integration Specialist

Systems Administrator - Platform Migration & Merge Specialist

Operational Support Officer

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