It support Work, Jobs in Hamble Le Rice, Ham (with Salaries)

IT Service Desk Analyst
Elliotts —Southampton
- Up to £30,000 a year
- Full-time
- Employee discount
Quick apply
1st/2nd Line IT Support Technician
icode systems ltd —Fareham
- £27,000 - £30,000 a year
- Full-time
- Azure
- AWS
- In-person
- Free parking
- Sick pay
Quick apply
19h
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
9d
Managed Service Desk Engineer
Onecom —Fareham
- £26,500 a year
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
Quick apply
2d
IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Technology Support Analyst
Associated British Ports —Southampton
- Full-time
- Azure
- Travel
- Mentoring
5h
IT Support Technician
The Society of St James —Southampton
- £26,986 a year
- Full-time
- Google Suite
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
6d
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel
IT Applications Support Analyst
Blake Morgan —Southampton
ERP Support Helpdesk
Medatech UK —Eastleigh
- From £28,000 a year
- Full-time
- Computer literacy
- SQL
- Computer skills
- Sick pay
Quick apply
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
6d
IT Assistant
Glanvilles LLP —Chichester
- £21,567 - £25,000 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
- Free parking
Quick apply
13d
Junior Operations Analyst
kingfisher —Southampton
- 12 hour shift
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
3d
Support Engineer
Benifex —Southampton
- Remote
- Continuous improvement
- Communication skills
- Employee assistance programme
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
IT Service Desk Analyst
Help for Heroes —Salisbury
- £30,255 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee discount
10d
Technical Support
A+T Instruments —Lymington
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
Quick apply
IT Service Technician
Stannah —Andover
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
3rd Line Support Engineer
City of Portsmouth College —Portsmouth
- £33,980.34 - £36,035.26 a year
- Full-time
- Free parking
- Annual leave
Quick apply
Administrator (Mobile Devices)
Capita —Fareham
- £25,155 a year
- Full-time
- Computer literacy
- Organisational skills

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IT Service Desk Analyst

Elliotts -
Southampton

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Company pension
Employee discount

Qualifications

Desktop support
Driving Licence
ERP software
Customer support
Customer interaction
Retail experience

Full job description

Hours: 40 hours per week Monday to Friday

Location: Southampton, Head Office

Salary : Up to £30,000

About Elliotts

Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly.

We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work.

The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands-on approach shapes how we operate and how we look after our people.

Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.

The Role

You will be supporting and assisting all service desk enquiries as they are raised, with an aim of ensuring all relevant information is captured so you can resolve the query. You will be supporting all aspects of our business systems, including client hardware, mobile phones, desk phones, Office365 and our ERP.

Responsibilities:

Log and update enquiries
Escalate issues into the 2nd line where appropriate
Visit branches as required
Maintain / update knowledgebase ensuring articles are relevant
Assisting with project work and undertaking smaller independent projects when required
Routine administration and housekeeping tasks as required within the department

Behaviours:

Approachable, friendly and able to build rapport
Good prioritisation and time management, able to balance competing issues to ensure the right issues are addressed first.
Able to work with frustrated or upset users in a calm and understanding manner, while focusing on resolving their issues.
Team player who will coordinate with colleagues to meet targets and confident enough to recognise issues they cannot resolve and escalate in a timely manner.

Must have:

Driving Licence
Experience / Understanding of how a merchant / retail environment works e.g. purchasing, selling, invoicing etc.
Can provide clear, concise written reports to second line and external support when escalating issues
Able to write clear documentation for different audiences.
Able to work with the business to product process maps for new and existing processes.
Experience / Competence with general desktop support (PC Hardware, Printers etc)

Who are you?

At Elliotts the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:

Friendly
Enthusiastic
Professional
Interested
Attentive
Helpful

What’s in it for me?

Annual profit share scheme
24/7 wellbeing support
22 days holiday
Enhanced Maternity and Paternity pay
Unlimited training
Staff discounts
Christmas Hamper
Monthly Pizza on us
Company pension

Quick apply

Refine Your Search

it support jobs in hamble le rice, ham

IT Service Desk Analyst

1st/2nd Line IT Support Technician

Desktop Support Technician

Managed Service Desk Engineer

IT Support Engineer

Technology Support Analyst

IT Support Technician

Local IT Lead

IT Applications Support Analyst

ERP Support Helpdesk

IT Analyst Field Support Engineer

IT Assistant

Junior Operations Analyst

Support Engineer

Customer Service Representative

IT Service Desk Analyst

Technical Support

IT Service Technician

3rd Line Support Engineer

Administrator (Mobile Devices)

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