Director of customer service Work, Jobs in Hambledon, Sry (with Salaries)

Customer Service Director - Grant Handling
Monnoyeur —Cranleigh
- Full-time
- Customer service
- Business development
- Leadership
5d
Account Director
OCS Group —Crawley
- Remote
- Continuous improvement
- Budgeting
Quick apply
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Head of Growth
ramsac —Guildford
- Hybrid work
- Business development
- Mentoring
- AI
Quick apply
12d
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Head of Architecture_2939
Allianz —Guildford
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Employee discount
Race Director
Daytona Motorsport —Esher
- £11.25 - £14.75 an hour
- Weekend availability
- Customer service
- Computer literacy
- Public speaking
Quick apply
7d
Conversion Services Director
Fresh Egg —Worthing
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Analytics
- Work from home
- Sick pay
Quick apply
Head of Direct Category Procurement
Yum! Brands —Woking
- Hybrid work
- Travel
- Leadership
1d
Senior Sales Director
Blue Yonder —Bracknell
- Full-time
- Marketing
- Data analysis skills
- English
Head of Operations (Property/Mortgages)
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
1d
Director, Cabin Server Training Academy, EU
Flexjet Europe —Farnborough
- Weekend availability
- Organisational skills
- Flexible schedule
Quick apply
SMB New Business Director / Sales Hunter
FluidOne —Camberley
- Salesforce
- Business development
- Employee assistance programme
Director Wallet & Card Program - Xe
Xe —Bracknell
- Full-time
- Leadership
- Employee stock purchase plan
- Annual leave
Quick apply
4d
Client Director HSBC
ServiceNow —Staines-upon-Thames
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- AI
Quick apply
Technology Platforms Strategy & Innovation Director
CHEP —Addlestone
- Full-time
- Hybrid work
- Leadership
8d
Assistant Race Director
Daytona Motorsport —Esher
- £9.00 - £13.50 an hour
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
Global Head of Installed Base
IFS —Staines-upon-Thames
- Full-time
- Hybrid work
- Leadership
Quick apply
Head of Software Engineering, EUR
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Training & development
- Health & wellbeing programme

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Customer Service Director - Grant Handling

Monnoyeur
Cranleigh

Apply Now

Job details

Full-time
5 days ago

Qualifications

Succession planning
EHS
Customer service
Quality management
Business development
Operational strategy development
Leadership
Environmental management systems
Growth strategy

Full job description

As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it. Our values are:

Entrepreneurship
Courage
Respect
Friendliness

Job Description Summary

Grant Handling are looking for an experienced individual to provide strategic and operational leadership across the Customer Service operations, encompassing Service, Parts and Rental, of Grant Handling.

The role is accountable for driving performance, customer experience, operational excellence and commercial outcomes, ensuring the company delivers against its safety, growth and commercial performance and results objectives and aspirations.

Job Description

STATEMENT OF ACCOUNTABILITIES:

Act as the senior leader, within Grant Handling driving operational excellence across the estate and working with the Aprolis UK Customer Service Director to define, plan and then implement a national strategy with regards to Customer Service to ensure best in class service levels are achieved
Lead the Safety, Health, Environment and Quality agenda for Grant ensuring alignment to the Aprolis UK SHEQ strategy through working closely with the Aprolis team in this area. This includes understanding, use and development within our ISO frameworks.
Act as an integral part of the senior leadership team (SLT) of Grant Handling and the wider Aprolis UK group of businesses and divisions, ensuring customer service is an enabler of sales
Lead, develop and manage the customer service teams within Grant Handling to grow capability and build succession and talent plans aligned to business needs so that a performance culture is built and results are delivered
Act as a senior leader within Grant Handling, shaping and delivering the Customer Service strategy in line with group objectives and developments within the MHE industry, enabling the very best levels of customer service to be provided.
Be part of the SLT working closely with the Grant Handling’s primary partner, Heli. This close working relationship to aid the objectives of both businesses.
As part of the SLT support the definition, planning and execution of the plan to create a national provider of Value equipment in the UK, this will include Grant Handling acquiring and / or growing into new areas of the UK.
Hold accountability for the P&L results of Customer Service within the business and be fully responsible for Customer Service performance across Service, Parts and Rental, ensuring safety, consistency, efficiency and profitability.
Play a key role in business growth initiatives, including acquisitions, integration activity and operational scaling.
Champion a strong customer-centric culture, ensuring exceptional service delivery to key and strategic customers.
Ensure compliance with group quality standards, policies and processes across the region.

Apply Now

Refine Your Search

director of customer service jobs in hambledon, sry

Customer Service Director - Grant Handling

Account Director

Operations / Service Director

Head of Growth

Head of Training

Head of Architecture_2939

Race Director

Conversion Services Director

Head of Direct Category Procurement

Senior Sales Director

Head of Operations (Property/Mortgages)

Director, Cabin Server Training Academy, EU

SMB New Business Director / Sales Hunter

Director Wallet & Card Program - Xe

Client Director HSBC

Technology Platforms Strategy & Innovation Director

Assistant Race Director

Global Head of Installed Base

Head of Software Engineering, EUR

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