Operations director Work, Jobs in Handforth, Chs (with Salaries)

Director of Operational Excellence
ADP —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Budgeting
- Leadership
- Employee assistance programme
- Employee discount
2d
Head of Estates Operations
The Dean Trust —Manchester
- £55,620 - £59,016 a year
- Full-time
- Supervising experience
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
1d
Head of Sales Operations
Village Hotels - Central Team - Sales —Warrington
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Salesforce
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
11h
Head of Supply Chain and Logistics Operations
Haier Europe —Birchwood
- £80,000 a year
- Full-time
- Hybrid work
- Travel
- Training & development
- Employee assistance programme
- Employee discount
10d
Head of Operations
Down Syndrome Cheshire —Northwich
- £33,000 - £38,000 a year
- Weekend availability
- Writing skills
- Continuous improvement
- No degree
- Flexitime
Quick apply
4d
Head of Commercial Process Transformation
HM Revenue and Customs —Salford
- £71,725 - £79,481 a year
- Part-time
- Hybrid work
- Presentation skills
- AI
- Leadership
- Work from home
10h
Assistant Director (Place Directorate) x 2
GMCA —Manchester
- £73,896 - £82,840 a year
- Hybrid work
- In-person
- Leadership
- Communication skills
Service Director
Demain Business Services Ltd. —Manchester
- £78,000 - £98,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
Quick apply
10d
Head of Trading
Manchester Airport —Manchester
- Master's degree
- Presentation skills
- No degree
- Employee discount
Managing Director
Oliver Valves —Knutsford
- IT
UWS UK Head of Training
Thales —Cheadle
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
3d
Operations Director
Harwood —Harwood
- From £90,000 a year
- Continuous improvement
- Human resources
- Recruiting
- Annual leave
Head of Land & Partnerships
Your Housing Group —Warrington
- £80,000 - £85,000 a year
- Leadership
- Annual leave
- Employee discount
Quick apply
13d
Director, UK Payroll Operations
Fourth —Macclesfield
- Hybrid work
- Hotel
- Bachelor's degree
- Business
- Flexible schedule
- Life insurance
Head of Operations
Last Mile Group —Warrington
- Hybrid work
- Management
- Continuous improvement
- Construction experience
- Annual leave
- Employee assistance programme
Head of SME Partnerships
The University of Manchester —Manchester
- £59,966 - £71,566 a year
- Hybrid work
- Business development
- Business
Executive Director - Growth
Warrington Borough Council —Warrington
- £143,662 a year
- Full-time
9d
Head of Commercial Services
Trafford Council —Trafford
- £77,339 - £83,714 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Annual leave
- Work from home
Executive Director - Transformation and Improvement
Warrington Borough Council —Warrington
- £143,662 a year
- Full-time
- Continuous improvement
8d
Client Growth Director – Water
APEM —Stockport
- Remote
- Business development
- Leadership

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operations director jobs near handforth, chs

Director of Operational Excellence

ADP -
Manchester

Apply Now

Job details

Full-time
2 days ago

Benefits

Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Succession planning
Customer relationship building
Business intelligence
Resource allocation planning
Operations management
Client engagement
Process improvement
Analysis skills
Quality assurance
Decision making
Operational strategy development
Management reporting
Budgeting
Networking
Leadership
Team motivation leadership
Communication skills
Negotiation
Operations leadership experience
Time management
Analytics

Full job description

We are recruiting for a Director of Operational Excellence!

Location: Our Cheadle/Staines office

Hybrid working: 3 days in office and 2 days from home

Closing date: 7th September

Job Purpose:

Further developing and then leading ADP UK, Ireland & Sweden Operational Excellence and Transformation function, you will be focused on developing and executing plans that deliver exceptional service to our clients. You will seek out best in-class solutions across our teams and replicate across our UK, Ireland and India based associates. You will be focused on improving clients’ day-to-day operational experience, which will be demonstrated by an increased Net Promoter Scores (NPS), Likelihood To Recommend (LTR) and operational efficiency.

Building on your deep operational knowledge, you’ll deploy strategies that optimize resources, develop insightful MI suites and build-out a Quality Assurance function that provides enhanced operational control and oversight. Working as part of the Service Leadership team, you will play a key role in supporting the delivery of the Service teams’ vision of ‘Being ADP’s differentiator’.

THINGS YOU’LL DO:

Leading operational teams to improve client experience
Day-to-day leadership of the Quality Assurance team
Ownership of knowledge management systems and resources
Oversight and development of Business Intelligence functions
Resource planning and oversight against budgeted FTE and costs
Production of centralized BI that provides one version of the truth
Development of best practice / metrics for resource planning
Ownership of standard operating procedures and version control
Identification of best practice and replication across the teams
Leadership of Learning and Development team members
Identification of technologies that will help deliver our vision
Engagement with other Operational Excellence leaders across the globe
Develop and champion operational efficiency gains
Support, control and monitor actual FTE against agreed budget
Identify ways to work smarter to drive associate engagement and better outcomes for clients
Support the delivery stronger relationships between ADP and the clients
Work with client facing teams to develop plans to protect client revenue
Ownership and effective decision making which align with the business KPI’s, in particular Retention, Revenue, NPS and NOI
Build brilliant relationships with our senior client contacts when required
Proactively develop the team to ensure solid succession plans in order to futureproof the function
Encourage, promote and demonstrate internal progression within ADP
Operate a team structure that is aligned to deliver our retention and sales ambitions
Deliver inspirational leadership to your group that results in improved associate engagement scores
Play a key role within the Senior Service Leadership Team
Perform other duties and business initiatives as required and as the Business dictates

WHAT YOU’LL NEED:

Experience as an operational leader, preferably in professional Services/BPO or Employment Agencies with a solid track record.
Excellent analytical and presentation skills are required, with the confidence to deliver at CxO and Excom level
Networking and relationship building, internal to ADP and with Clients
Influencing and negotiation at all levels to CxO and Excom
First class verbal and written communication skills
Ability to lead, motivate and develop a multi-functional team
Teamwork and co-operation
Financial and commercial acumen
Excellent time management
Flexibility
Lateral thinking, innovation and problem solving
Will to win and tenacity

BONUS POINTS FOR EXPERIENCE / KNOWLEDGE OF:

Knowledge of HR & Payroll drivers and processes is an advantage
Demonstrable experience and achievement in a senior operational role
Good understanding of payroll legislation and working practices within a bureau environment is desirable

BENEFITS:

25 days holiday (you can also buy and sell up to 5 days each year)
Flexible benefits - private medical insurance, excellent pension scheme, subsidized gyms, employee discount portal, life assurance cover, annual kids pass membership and many more
Study support
Employee Assistance Program
Company social events
Annual bonus scheme

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Apply Now

Refine Your Search

operations director jobs in handforth, chs

Director of Operational Excellence

Head of Estates Operations

Head of Sales Operations

Head of Supply Chain and Logistics Operations

Head of Operations

Head of Commercial Process Transformation

Assistant Director (Place Directorate) x 2

Service Director

Head of Trading

Managing Director

UWS UK Head of Training