Senior fellow Work, Jobs in Handforth, Chs (with Salaries)

Senior Relationship Team Leader
DCBL —Runcorn
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
7d
Senior Legal Manager
HM Courts & Tribunal Service —Manchester
- £60,001 - £80,419 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee discount
Senior Research Fellow (Robotics Living Lab)
Manchester Metropolitan University —Manchester
- £48,822 - £56,535 a year
- Full-time
- Analysis skills
- Life insurance
Senior Clinical Fellow in Interventional Radiology
The Christie NHS Foundation Trust —Manchester
- £52,656 - £73,992 a year
- 8 hour shift
- Teaching
1d
Residence Lead
Downing.com —Manchester
- Overtime
- Hospitality
- Customer service
- Supervising experience
Quick apply
7d
Business Analyst
Projentum —Manchester
- £565 a day
- Data analysis skills
Clinical-Academic Consultant in Lymphoma
The Christie NHS Foundation Trust —Manchester
- £113,565 - £150,569 a year
- Weekend availability
- Remote
Fleet Engineering Manager
Gist Limited —Nuneaton
- Monday to Friday
- Engineering
- Maintenance
- Annual leave
- Employee assistance programme
Senior Level Designer
Cloud Imperium Games —Manchester
- Communication skills
Digital CRM Manager - Temporary
Cotton Traders —Altrincham
- Temporary
- CRM software
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
4h
Senior Traffic Engineer
Salford Council —Swinton
- £47,181 - £50,269 a year
- AutoCAD
- Engineering
- Microsoft Office
2d
Senior Platform Engineer
Finova —Salford
- Hybrid work
- Azure
- AWS
- Communication skills
- Annual leave
- Employee assistance programme
Chef de Partie
Dalata —Manchester
- Full-time
- Hotel
- Employee assistance programme
Quick apply
Senior Quantity Surveyor
MCR Property Group Ltd —Manchester
- Microsoft Excel
- Computer literacy
- Construction
Quick apply
Field Service Engineer - Bulgarian Speaker
Rapiscan —Stoke-on-Trent
- Oracle
- Travel
- Mentoring
8d
Bank Support Worker
Making Space —St Helens
- £13.12 an hour
- Annual leave
- Employee discount
Traffic Engineer
Salford Council —Swinton
- £39,152 - £41,771 a year
- AutoCAD
- Microsoft Office
- Supervising experience
2d
Field Service Engineer - Bulgarian Speaker
OSI Systems, Inc. —Stoke-on-Trent
- Full-time
- Oracle
- Travel
- Mentoring
8d
Programme Facilitator - Runcorn/Warrington
HM Prison & Probation Service —Warrington
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
1d
Programme Facilitator - Greater Manchester
HM Prison & Probation Service —Ashton-Under-Lyne
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
5d

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Senior Relationship Team Leader

DCBL -
Runcorn

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
7 days ago

Qualifications

Microsoft Word
Microsoft Excel
Management
Computer literacy
Organisational skills
Leadership
Communication skills
Time management

Full job description

Location: Runcorn –Office Based- Contact Centre

Salary: Up to £35,000 dependant on experience

Join Our Team!

DCBL – award winning debt collection. Want to be part of the change?

We are looking for an experienced and motivated Senior Relationship Team Leader to support the leadership of our South Africa Contact Centre operations. This is an exciting opportunity for a passionate leader who thrives in a fast-paced environment and enjoys developing high-performing teams while delivering exceptional customer service.
Reporting to the Contact Centre Manager, you will lead up to two Relationship teams, provide operational support, and act as deputy when required. You will also oversee our UK Collections Administration team and support key business functions including performance management, compliance, invoicing, and HR processes.

Ultimately driving performance to maximise collections on behalf of our clients.

As the role supports South Africa, you may be required to travel as part of your role.

What You'll Be Doing

Lead, motivate and develop up to two Relationship teams within our South Africa Contact Centre.
Coach and support team members to achieve individual and team performance targets.
Drive collections in line with operational targets
Monitor KPIs and implement improvement plans to drive high performance.
Conduct regular performance reviews, coaching sessions and development planning.
Ensure compliance with company policies, legal requirements and data security standards.
Lead the UK Head Office Administration team, ensuring productivity and quality standards are achieved.
Manage invoicing for the South Africa operation.
Work closely with Quality Assurance to improve service delivery and customer outcomes.
Oversee workload management, including scanned post allocation and administrative processes.
Support HR activities including attendance management, conduct issues and performance management.
Act as deputy for the Contact Centre Manager when required.
Collaborate with fellow Team Leaders to share best practice and provide cover during periods of leave.

What We're Looking For

Previous experience in a Team Leader, Supervisor or Management role.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Proven ability to coach, motivate and develop teams.
Strong organisational and time management skills.
Experience managing KPIs and driving performance improvement.
Good analytical and problem-solving abilities.
High level of computer literacy, including Microsoft Word and Excel.
Understanding of operational processes, compliance and quality standards.

Why Join Us?
Be part of a supportive and collaborative leadership team.
Opportunity to make a real impact by developing people and improving performance.
Career development and progression opportunities.
A dynamic and rewarding working environment.
If you're a passionate leader who enjoys developing people, driving performance and delivering outstanding service, we'd love to hear from you. Apply today!

Quick apply

Refine Your Search

senior fellow jobs in handforth, chs

Senior Relationship Team Leader

Senior Legal Manager

Senior Research Fellow (Robotics Living Lab)

Senior Clinical Fellow in Interventional Radiology

Residence Lead

Business Analyst

Clinical-Academic Consultant in Lymphoma

Fleet Engineering Manager

Senior Level Designer

Digital CRM Manager - Temporary

Senior Traffic Engineer

Senior Platform Engineer

Chef de Partie

Senior Quantity Surveyor

Field Service Engineer - Bulgarian Speaker

Bank Support Worker

Traffic Engineer

Field Service Engineer - Bulgarian Speaker

Programme Facilitator - Runcorn/Warrington

Programme Facilitator - Greater Manchester

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