Bike and Boot is a new leisure-orientated hotel brand for the 21st Century that directly addresses the UK leisure market in a way that no other operator is presently doing. It has a modern approach to the general consumer market and it addresses well-defined consumer groups.
Bike and Boot includes:
. A Budget-Luxe hotel with design-led bedrooms.
. Self check-in & check-out.
. A Retreat lounge for resident guests only, providing complimentary refreshments 24-hrs a day.
. A Bareca - an all-day ar and grill operation, trading to the local marketas well as hotel guests, with a menu featuring casual all-day food, pizza, pasta and grills - and a host of orgional cocktails.
. A Wadobi - specialist facilities for walkers, dog owners, cyclists, vintage car drivers and motorcyclists - with secure storage, drying room and maintenance facilities.
. A film Club - showing films three times a day for hotel guests.
We have an all-day Bar/Restaurant/ Café operation - more handily known as a Bareca. Here, we serve breakfast, all-day coffees & cakes, lunch, dinner and cocktails, operating across eighteen hours per day.
Our Servers operate all of these shifts and are the principle customer contact.
. To ensure that the Bareca service standards are consistently delivered in relation to hot drinks, cold drinks and general service whilst on duty.
. To apply the standard recipes and service standards for all food and beverages.
. To act in cooperative way with colleagues from all departments to coordinate and enhance our customers experience.
. Ability to communicate harmoniously and positively with customers and colleagues, creating a productive working environment.
. Ability to apply the operating standards of the departments to the Bike and Boot standards.
. Ability to be pro-active at the customer interface, interacting with customers every day and providing an example to other team members.
. A good working understanding of the hotel booking and billing system, the website and the EP0S system.
. Safety - the job requires you to apply the safety procedures, which includes the application of fire safety procedures in the interests of customers and colleagues.
. Dependability - job requires being reliable, responsible, and dependable, and fulfilling obligations.
. Attention to Detail - job requires being careful about detail and thorough in completing work tasks.
. Integrity - you must be honest and ethical.
. Self Control - this job requires you to maintain composure, keeping emotions in check, avoiding aggressive behaviour, even in very difficult situations.
. Gratuities are split equally between all staff in the hotel. This equates to aproximatly £1 per hour in addition to hourly pay.
Job Type: Full-time
Pay: £12.84 per hour
Benefits:
- Discounted or free food
- On-site parking
Work Location: In person
