Technical support advisor Work, Jobs in Hanley, Sts (with Salaries)

Technical Support Advisor
Radius Limited —Crewe
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
14d
Quality Advisor
Gallifordtry —Newcastle
- Full-time
- Microsoft Word
- Continuous improvement
- SharePoint
- Employee assistance programme
- Employee discount
4d
Technical Account Manager
Torrecid —Stoke-on-Trent
- Engineering
- Project management
- Travel
- Free parking
- Annual leave
Quick apply
2d
Service Advisor - Crewe Audi
Audi —Crewe
- £29,000 - £32,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Mainframe Systems Programmer (IMS)
Barclays —Knutsford
- Continuous improvement
- Scripting
Service Advisor - Crewe Audi
Swansway Garages —Crewe
- £29,000 - £32,000 a year
- Overtime
- Customer service
- Employee assistance programme
- Employee discount
HMP Styal - Operational Prisoner Offender Manager
Ministry of Justice —Wilmslow
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
Service Advisor - Stafford Land Rover
Land Rover —Stafford
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Leek
- £3,800 a month
- Full-time
- Sales
Quick apply
People Consultant
Royal London —Alderley Edge
- Management
- Financial services
- Communication skills
- Annual leave
8d
Change Partner
The Wrekin Housing Group Limited —Stafford
- £45,375 a year
- Analysis skills
- IT
2d
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Stoke-on-Trent
- Full-time
- Hybrid work
- Communication skills
Application Support Analyst
Barclays —Knutsford
- Maintenance
- Continuous improvement
2d
Waste & Recycling Compliance and Performance Officer
Telford and Wrekin Council —Telford
- £39,862 a year
- Hybrid work
- Free parking
- Employee discount
Junior Commercial Advisor
Verisure Services (UK) Limited —Leek
- £3,800 a month
- Full-time
Quick apply
Change Partner
Housing Plus Group —Stafford
- £45,375 a year
- Full-time
- Analysis skills
- IT
2d
VodafoneThree - Senior Onsite Advisor
Vodafone —Knutsford
- Full-time
- Customer service
- Computer networking
- In-person
- Employee discount
7d
HSE Process Safety Advisor
Bespak —Holmes Chapel
- £60,000 - £75,500 a year
- Monday to Friday
- Engineering
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Vehicle Technician - Crewe VW
Volkswagen —Crewe
- £26,000 - £40,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
VAT Assistant Manager
DJH —Stoke-on-Trent
- Hybrid work
- Analysis skills
- Tax experience
Quick apply

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Technical Support Advisor

Radius Limited -
Crewe

Quick apply

Job details

Full-time
14 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

Microsoft Office
Organisational skills
Communication skills

Full job description

Company Description

At Radius, we provide best in class fleet and connectivity solutions to businesses of all sizes.

Our mission is to help businesses adapt to the future by building solutions for a more sustainable, connected future.

Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management.

We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues.

We've achieved big things already, but we're just getting started.

This is where you come in...

Job Description

The role of technical support advisor is really important to us. You will be responsible for the triage and resolution of customers technical queries providing feedback both to the client and other internal departments. Required to learn both our software and hardware products you will develop an understanding and the ability to analyse issues as reported.

We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be…

Working through tickets on our CRM system with emphasis on good customer contact with phone or email, ensuring they are kept informed at every stage of the resolution.
Complete detailed checks of accounts providing accurate feedback direct to clients and also other business areas.
Build good relationships with internal stakeholders including customer service, installations, onboarding, and complaints.
Have an awareness of trends and repeating issues, escalating to your line manager any out of the ordinary occurrences.
Supporting other business areas at peak times with phone line coverage
In a customer facing role there is an expectation that you generate leads and referrals for wider Radius products and services

Qualifications

Strong communicator, equally at ease speaking to external and internal contacts.
A high attention to detail with strong organisational skills
A problem-solving mentality.
Self-motivated, capable of working on own initiative.
A good understanding of Microsoft Office

Additional Information

Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions.

You’ll also have access to our competitive reward and benefits package, which includes:

25 days holiday + bank holidays
Pension
Life assurance
Employee fuel card scheme
Electric Vehicle scheme
Employee assistance programme
Wellness and healthcare assistance via ‘Help@Hand’ by Unum
‘Cycle to work’ scheme
Free breakfast daily in the office

And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with pizzeria, roof top bar and much more!

#LI-JF1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

Global Female Health Policy & Female Health Champions
Pregnancy Loss and Fertility Treatment Policies
Endometriosis Friendly Employer (UK)
Women-focused gym & female health events
Mental Health First Aiders
Disability Confident Committed Employer (Level 1)
Race at Work Charter signatory
Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025
Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Quick apply

Refine Your Search

technical support advisor jobs in hanley, sts

Technical Support Advisor

Quality Advisor

Technical Account Manager

Service Advisor - Crewe Audi

Mainframe Systems Programmer (IMS)

Service Advisor - Crewe Audi

HMP Styal - Operational Prisoner Offender Manager

Service Advisor - Stafford Land Rover

JUNIOR SALES ADVISOR

People Consultant

Change Partner

Senior/Principal Consultant – Fraud Risk Services

Application Support Analyst

Waste & Recycling Compliance and Performance Officer

Junior Commercial Advisor

Change Partner

VodafoneThree - Senior Onsite Advisor

HSE Process Safety Advisor

Vehicle Technician - Crewe VW

VAT Assistant Manager

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