It/computer science Work, Jobs in Harborne, Wmd (with Salaries)

IT Support Engineer
Greenbul Technology Solutions Ltd —Birmingham
- £31,000 - £40,000 a year
- Full-time
- English
- Windows
- IT
- Life insurance
- Sick pay
Quick apply
3d
Computing & IT Lecturer
School of Coding —Birmingham
- £35,000 - £40,000 a year
- Weekend availability
- Master's degree
- Education
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
IT Production Support Analyst
Corpay —Walsall
- Full-time
- Computer Science
- SQL
- Analysis skills
- Annual leave
- Life insurance
Software Developer, Digital Innovation, Tax and Legal
Deloitte —Birmingham
- Hybrid work
- Azure
- Computer Science
- DevOps
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
Software Engineer
Low Carbon Contracts Company —Birmingham
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Annual leave
- Work from home
Quick apply
Full Stack Developer
GKN Aerospace —Birmingham
- Computer Science
- Bachelor's degree
- Travel
- Employee assistance programme
- Flexible schedule
14d
Cognos - Data Analytics & BI Specialist (12 month FTC)
The Co-operative Bank —Coventry
- Up to £51,180 a year
- Full-time
- Computer Science
- Data analysis skills
- SQL
4d
Data Analyst
Playground Games —Leamington Spa
- Hybrid work
- SQL
- Analysis skills
- Maths
Sterile Services Technician I
Steris —Birmingham
- £25,272 a year
- Overtime
- No experience needed
- IT
- Annual leave
Quick apply
Corporate Treasury - DevOps Engineer - Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- DevOps
- Engineering
- Employee assistance programme
Compliance Incident Analyst
Capgemini —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
IT Director – UK
Tony Gee and Partners LLP —Birmingham
- Hybrid work
- Computer Science
- IT
- Leadership
- Annual leave
- Employee assistance programme
AI Developer (KTP Associate) - FTC 27 Months
University of Wolverhampton —Wolverhampton
- £41,064 - £48,822 a year
- Temporary
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
- Free parking
- Annual leave
5d
R&D Tax Assistant Manager (Software)
SW Group —Birmingham
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
Compliance Incident Analyst
Capgemini Sogeti —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
Product Architect - Cyber
SCC —Birmingham
- £70,000 - £95,000 a year
- Monday to Friday
- Hybrid work
- Spanish
- Computer Science
- English
Project Engineer Digital
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Engineering
- No degree
6d
Data Engineer - 12 month fixed term contract
Mitie —Birmingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- SQL
Software Developer 12month FTC
Safran —Wolverhampton
- Full-time
- Computer Science
- Software troubleshooting
- Engineering

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IT Support Engineer

Greenbul Technology Solutions Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£31,000 - £40,000 a year
3 days ago

Benefits

Paid volunteer time
Life insurance
Sick pay

Qualifications

Desktop support
TCP
English
Windows
Technical support
DHCP
IT support
DNS
IT
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

About the Role

Greenbul Technology Solutions Ltd provides business technology, digital support, sustainable IT operations and customer-service solutions to organisations across the United Kingdom.

We are looking for a reliable, technically capable and customer-focused IT Support Engineer to provide first-line and second-line assistance to employees and business clients. The successful candidate will diagnose hardware, software, network and account-access issues while maintaining clear support records and delivering a professional user experience.

You will work with technical teams, service providers and internal departments to ensure that incidents are resolved efficiently and recurring problems are identified and escalated appropriately.

This mid-level position is suitable for candidates with experience in IT support, service-desk operations, desktop support, technical customer service or systems administration.

Key Responsibilities

Technical Support: Provide first-line and second-line assistance through telephone, email, remote-support tools and the company ticketing system.

Incident Diagnosis: Investigate hardware, software, operating-system, network and user-account issues.

Desktop Support: Install, configure and troubleshoot computers, monitors, printers, peripherals and approved business applications.

Account Administration: Create, update and disable user accounts while supporting password resets and access requests.

Software Support: Assist users with Microsoft 365, email, collaboration tools, browsers and other approved workplace applications.

Remote Assistance: Use approved remote-support tools to diagnose and resolve technical issues securely.

Ticket Management: Log, classify, prioritise and update support tickets with accurate notes and resolution details.

Hardware Preparation: Configure laptops, desktops and accessories for new employees and replacement requirements.

User Onboarding: Support new starters with system access, equipment setup and basic technology guidance.

Network Troubleshooting: Investigate routine Wi-Fi, connectivity, printer and local-network problems.

Security Support: Follow company procedures for access control, antivirus alerts, suspicious emails and device-security incidents.

Asset Records: Maintain accurate information about devices, licences, warranties and assigned equipment.

Technical Documentation: Create and update troubleshooting guides, support procedures and frequently asked questions.

Escalation: Refer complex incidents to senior engineers, suppliers or specialist teams with complete supporting information.

Service Improvement: Identify repeated technical problems and recommend practical improvements to systems and support procedures.

What We Are Looking For

At least 2 years of experience in IT support, desktop support, technical support or a related position.
Experience diagnosing common hardware, software and connectivity issues.
Good knowledge of Windows operating systems and Microsoft 365 applications.
Familiarity with user-account administration and password-management procedures.
Strong written and spoken English.
Professional communication skills when supporting non-technical users.
Experience using help-desk, service-management or ticketing systems.
Strong problem-solving and troubleshooting abilities.
Accurate documentation and record-keeping skills.
Ability to prioritise incidents based on urgency and business impact.
Ability to work independently and as part of a technical team.
Patient, dependable and customer-focused approach to support.

Preferred Qualifications

Qualification in Information Technology, Computer Science, Networking or a related subject.
CompTIA A+, Microsoft, ITIL or another relevant technical certification.
Experience supporting Microsoft Entra ID, Active Directory or similar account-management systems.
Familiarity with remote-device management and endpoint-security tools.
Basic understanding of TCP IP, DNS, DHCP, VPNs and wireless networks.
Experience supporting printers, mobile devices and audiovisual equipment.
Previous experience working in a managed-service, professional-services or business-technology environment.
Basic knowledge of sustainable IT practices, device-life-cycle management or energy-efficient technology.

Pay: £31,000.00-£40,000.00 per year

Benefits:

Life insurance
Paid volunteer time
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it/computer science jobs in harborne, wmd

IT Support Engineer

Computing & IT Lecturer

IT Production Support Analyst

Software Developer, Digital Innovation, Tax and Legal

IT Support Analyst

Software Engineer

Full Stack Developer

Cognos - Data Analytics & BI Specialist (12 month FTC)

Data Analyst

Sterile Services Technician I

Corporate Treasury - DevOps Engineer - Associate - Birmingham

Compliance Incident Analyst

IT Director – UK

AI Developer (KTP Associate) - FTC 27 Months

R&D Tax Assistant Manager (Software)

Compliance Incident Analyst

Product Architect - Cyber

Project Engineer Digital

Data Engineer - 12 month fixed term contract

Software Developer 12month FTC

I want to receive the latest job alerts for it/computer science in harborne, wmd

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