2nd line Work, Jobs in Hardham, Wsx (with Salaries)

2nd Line Engineer - Hybrid - MSP
Uptime —Horsham
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Technical Support Advisor 2nd Line Telco
Focus Group —Shoreham by Sea
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
1st Line Helpdesk Consultant
Trident —Brighton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
1d
On Site Support Engineer
SmartestEnergy —Worthing
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
Quick apply
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
Support Services Engineer
Exclusive Networks —Alton
- Monday to Friday
- Hybrid work
- Communication skills
- Free parking
- Work from home
9d
IT Engineer
Class Technology Solutions Ltd —Guildford
- £32,000 - £35,000 a year
- Full-time
- Maintenance
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply

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2nd Line Engineer - Hybrid - MSP

Uptime -
Horsham

Quick apply

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Azure
Mentoring junior staff
Ticket management
Windows
Analysis skills
Mentoring
Technical support incident logging
Customer support
VMWare
Communication skills
Microsoft Azure
Help desk

Full job description

2nd Line Engineer
Hybrid based - Crawley (3 days remote/ 2 days office based)

What’s this role about?

As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast paced environment you will work with your team to provide market leading technical support.

Growth is important to us, your role will include mentoring junior peers but also being mentored by seniors to ensure continuous growth and development throughout the team.

What will I get up to day to day?

You will be responsible for delivering 2nd line IT support services to the customer base of our MSP partners.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows Server 2008 R2, 2012, 2016,2019
- Windows 10 & 11
- VMware, Hyper-V
- Azure
- Microsoft 365
Network troubleshooting
Using our PSA platform to log and respond to support tickets
Identifying automation opportunities and proactive tasks resulting in exceptional levels of Uptime and reliability of client systems

What gets me the competitive edge?

Stand out from the pack with these things:

Experience working for a managed service provider
Knowledge of Autotask RMM or PSA
Being a people person, delivering support with a friendly and positive manner
Great communication skills, both verbally and in writing will be expected.

Working hours (weekly rotating)
7:45am - 4:15pm

8:30am - 5pm

9am - 5:30pm

9:30am - 6pm

11:30am - 8pm

You will also be required to work 1 in 4 weekends (days back in lieu)

Quick apply

Refine Your Search

2nd line jobs in hardham, wsx

2nd Line Engineer - Hybrid - MSP

Customer Service Representative

Trainee IT Support Engineer

Technical Support Advisor 2nd Line Telco

First Line Support / Helpdesk Engineer - Hybrid

First Response Engineer - Service Desk - MSP

IT Support Engineer

2nd Line Support Engineer

1st Line Helpdesk Consultant

On Site Support Engineer

L2 Support Engineer

Support Services Engineer

IT Engineer

MS Dynamics NAV Support Technician with Systems Development

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