Hub manager Work, Jobs in Harlesden, Gtl (with Salaries)

Booking Co-Ordinator
London North West University Healthcare NHS Trust —London
- £30,630 - £32,346 a year
- Full-time
- Data entry
- Hospice
Quick apply
2h
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
6d
Course & Student Data Administrator PT
UCFB —Wembley
- £27,784.50 - £29,790.30 a year
- Part-time
- University
7d
Course & Student Data Administrator FT
UCFB —Wembley
- £27,784.50 - £29,790.30 a year
- Full-time
- University
7d
Office Manager
St. Barnabas of Ealing —Ealing
- £13,500 a year
- Part-time
- Administrative experience
- Computer skills
- In-person
- Employee discount
Quick apply
9d
Museum Visitor Experience Assistant x2
Watford Borough Council —Watford
- £31,594 - £33,657 a year
- Part-time
10d
Admin Support
K & W Healthcare —London
- £12.71 - £13.00 an hour
- Part-time
- GP surgery experience
- BLS Certification
- Administrative experience
Quick apply
Community Development Manager - Large Groups
Maybury & Sheerwater Community Trust —Woking
- £14.50 an hour
- Part-time
- Microsoft Word
- Management
- Computer literacy
Quick apply
2d
Family Help Practitioner
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £47,925 a year
- Temporary
- Hybrid work
- Communication skills
7d
Student Support Advisor
UCFB —Wembley
- £27,784.50 - £29,790.30 a year
- Full-time
- University
8d
Service Manager - Colorectal Surgery, St Marks Hospital
London North West University Healthcare NHS Trust —London
- £55,524 - £62,652 a year
- Full-time
- Continuous improvement
- Hospice
- Leadership
Quick apply
1d
Fostering Ambassador and Enquiry Officer
Hammersmith & Fulham Council —Hammersmith
- £40,404 - £41,637 a year
- Temporary
7d
Business Support Officer
Islington Council —Islington
- £37,509 - £38,637 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Time management
- Employee discount
8d
Manager (Programme Operation & Business Development) or Assistant Manager
IDEA DESIGN HUB CIC —London
- £28,000 - £36,000 a year
- Part-time
- Management
- Sales
- Marketing
Quick apply
Store Leader
TGJones —London
- £28,662 a year
- Full-time
- Customer service
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
14d
Logistics Coordinator
SCS Railways —London
- Continuous improvement
- Communication skills
Junior Bid Writer
Sureserve —London
- £32,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Fostering Communications and Events Officer
Hammersmith & Fulham Council —Hammersmith
- £34,359 - £35,892 a year
- Temporary
7d
Assistant Healthcare Scientist
UK Health Security Agency —Colindale
- £29,613 - £30,266 a year
- Part-time
- Computer literacy
- Laboratory experience
- Presentation skills
8d
Practice Care Navigator
Islington GP Federation —London
- £13.03 an hour
- Part-time
- Word processing
- Data entry
- Organisational skills
Quick apply
8d

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Booking Co-Ordinator

London North West University Healthcare NHS Trust -
London

Quick apply

Job details

Full-time
£30,630 - £32,346 a year
2 hours ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Patient service
Appointment booking and call handling
Data entry
Patient appointment data entry

Full job description

To provide comprehensive administration services to support all functions of St Mark’s Out-patient Booking Hub in delivering an effective and timely referral management and appointment booking service for referrers and to support patients and patient carers through the patient pathway for a range of clinical services.
The post holder will be required to undertake a range of tasks, including effective appointment booking, accurate data input on the relevant clinical system, processing of referrals, uploading and processing of clinical information, the use of scripts and involvement in service improvement projects on an ad hoc basis. The post holder is required to ensure that all duties are carried out to a high professional standard whilst delivering a friendly, patient-centred service.
There is a long term strategy for integration of Acute and Community, resulting in all staff at the PAC being able to provide a comprehensive referral management and appointment booking service across both Community and Acute services

To deal with incoming calls; communicating information to patients, relatives, and the general public in a calm professional manner consistent with Trust policies and procedures, whilst presenting a positive image of the service.
To follow the Trust standard process when booking appointments for patients, ensuring that the patient is offered an appointment with an appropriate clinician and choice of location where possible, recording the appointment on the Community clinical system as per operational procedure.
Retrieval of voicemail messages and emails on a daily basis, ensuring appropriate redirection or escalation in a timely manner.
To send appointment notifications and reminders to patients using appropriate communication methods as outlined in the operational policy, including e-mail, letter and text messaging via the clinical system.
To send discharge letters and other correspondence to patients and referrers as necessary.
To escalate patient complaints to the Service Manager if the patients issues cannot be resolved.
Regularly inform referrers and patients of current service waiting times and escalate any issues as necessary.
To manage challenging conversations with patients when informing them of necessary appointment cancellations.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK

St Mark’s Hospital: an internationally renowned specialist centre for bowel disease

Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice

Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

“ We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).”

Please see role profile for information regarding the main duties of the job role.

Quick apply

Refine Your Search

hub manager jobs in harlesden, gtl

Booking Co-Ordinator

General Manager - Padel & Athletics Club

Course & Student Data Administrator PT

Course & Student Data Administrator FT

Office Manager

Museum Visitor Experience Assistant x2

Admin Support

Community Development Manager - Large Groups

Family Help Practitioner

Student Support Advisor

Service Manager - Colorectal Surgery, St Marks Hospital

Fostering Ambassador and Enquiry Officer

Business Support Officer

Manager (Programme Operation & Business Development) or Assistant Manager

Store Leader

Logistics Coordinator

Junior Bid Writer

Fostering Communications and Events Officer

Assistant Healthcare Scientist

Practice Care Navigator

I want to receive the latest job alerts for hub manager in harlesden, gtl

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