Job Description:
Hours: Full-time, 40 hours per week, including alternate weekends
Are you an experienced retail supervisor or a strong retail team member ready to take the next step into leadership?
Do you have a passion for delivering excellent customer service, maintaining high retail standards, and helping a team perform at its best?
If so, we would love you to join us as our Home Department Supervisor at Harlestone Garden Centre.
Why Join Us?
Harlestone Garden Centre is part of the Blue Diamond Garden Centres group, the UK’s largest garden centre group by turnover, continuing to grow across the UK and Channel Islands.
We pride ourselves on creating inspirational retail destinations that combine quality products, excellent presentation and outstanding customer service.
This is a great opportunity to take on additional responsibility within a successful and growing business, with plenty of opportunity to develop your retail and leadership skills further.
The Role
As Home Department Supervisor, you will support the Department Manager with the day-to-day running of the Home Department.
Working across areas including Fragrance, Kitchen Dining, Past Times & Childrens, you will help ensure the department is well stocked, commercially presented and delivering an excellent experience for our customers.
You will play an important role in supporting and motivating the team, maintaining high standards on the shop floor and helping to drive sales across the department.
This is a hands-on role and would suit someone who enjoys being on the shop floor, working with customers and supporting a team in a busy retail environment.
Key Responsibilities
- Support the Department Manager with the day-to-day running of the Home Department
- Supervise and support the team, providing guidance and direction throughout the day
- Deliver excellent customer service and ensure high standards are maintained across the department
- Help drive sales and identify opportunities to improve department performance
- Maintain high standards of merchandising and product presentation
- Support with stock control, replenishment, ordering and stock rotation
- Assist with seasonal launches, promotional activity and POS implementation
- Help organise daily workloads and ensure tasks are completed effectively
- Maintain a clean, safe and well-presented department
- Support the training and development of team members
- Ensure company procedures and health and safety standards are followed
- Deputise for the Department Manager when required
The Ideal Candidate
- Previous retail experience, ideally within garden retail, DIY, home improvement or a similar environment
- Supervisory or team leadership experience would be beneficial
- A strong interest in gardening products and outdoor retail
- Excellent customer service skills
- Commercially aware with an understanding of driving sales and maintaining retail standards
- Confident supporting and motivating a team
- Organised and able to prioritise effectively in a busy environment
- Strong attention to detail and pride in presentation
- A positive, hands-on and flexible approach
- Keen to develop and progress within a growing retail business
What We Offer
- Competitive salary
- Generous staff discount
- Ongoing training and development opportunities
- Supportive management structure
- Opportunities for career progression across the Blue Diamond Group
- The chance to develop your management experience within one of the UK’s leading garden centre retailers
If you are an enthusiastic retail professional looking to take the next step in your career, we would love to hear from you.
Benefits:
- Employee discount
- On-site parking
Pay: £13.00 per hour
Benefits:
- Employee discount
- On-site parking
Work Location: In person
