Client relations specialist Work, Jobs in Harlestone, Nth (with Salaries)

Customer Service Advisor
Barclays —Northampton
- Monday to Friday
- Computer skills
- Communication skills
- Time management
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Marketing
- Free parking
- Flexitime
Quick apply
Luxury Events Fundraising & Sales Manager
Globexpert Ltd. —Towcester
- From £20,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Google Suite
- Administrative experience
- Free parking
- Work from home
Quick apply
Economic Crime Risk Manager
Barclays —Northampton
- Mentoring
- AI
- Leadership
14d
Client Experience Advisor
The Watches of Switzerland Group —Leicester
- Computer literacy
- Computer skills
- In-person
- Employee assistance programme
Events Fundraising & Sales Manager
Globexpert Ltd. —Towcester
- From £25,000 a year
- Full-time
- Hybrid work
- Travel
- Free parking
- Work from home
Quick apply
Sales Manager & Luxury Events Fundraising
GLOBEXPERT FUNDRAISING LTD —Towcester
- From £20,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
10d
Commercial Analytics Manager - BPL
Barclays —Northampton
- Team management
- Mentoring
1d
Retail Security Officer
Bardwood —Kingsthorpe
- £13.10 an hour
- Full-time
Quick apply
Land and Property Programme Manager
East West Rail —Milton Keynes
- Hybrid work
- Team management
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Clinical Psychologist - Northampton (0.4 FTE)
Maggie's —Northampton
- £22,307.00 - £24,912.80 a year
- Part-time
- Management
- Doctoral degree
- Research
Quick apply
Surveying Quality Manager
LSL Property Services —Kettering
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Continuous improvement
21h
Housekeeper- Kents Hill Park
Levy —Milton Keynes
- £13.45 an hour
- Customer service
- Employee assistance programme
- Employee discount
1d
Healthcare Assistant
Apollo Home Healthcare —Milton Keynes
- £14 - £15 an hour
- Part-time
- Experience working with children
- Patient care
- Communication skills
- Annual leave
- Referral programme
9d
HR Advisor
Prime Life —Leicester
- £35,264 - £38,854 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
- Employee assistance programme
- Employee discount
Quick apply
Experienced HR Consultant
HR4UK —Hinckley
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Human resources
- Communication skills
Quick apply
Contracts and Procurement Lawyer - Commercial Team
North Northamptonshire Council —Corby
- £48,226 - £51,356 a year
- Full-time
- Contracts
- Employee assistance programme
14d
Chef Manager
Miquill —Kineton
- £14.50 an hour
- No weekends
- Sales
- Training & development
- School
Residential Conveyancer
Eventus Recruitment Group —Leicester
- £30,000 - £45,000 a year
- Call to connect
- Communication skills
- Free parking
Education/SEN Lawyer - People Team
North Northamptonshire Council —Corby
- £48,226 - £51,356 a year
- Full-time
- School
- Employee assistance programme

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Customer Service Advisor

Barclays -
Northampton

Apply Now

Job details

Permanent

Qualifications

Customer service call handling
Stakeholder collaboration
Stakeholder liaison
Microsoft Office Suite
Risk management
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Date live: 21/08/2026

Business Area: Barclays Payments Merchant Services

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112451

Join Barclays as a Customer Service Specialist, where you’ll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you’ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. At Barclaycard Payments Merchant Services, we’re building a team of adaptable, skilled professionals who can deliver high-quality service across a range of customer needs. If you’re passionate about delivering great service and looking for a Monday to Friday 9am-5pm role where you can learn, grow and thrive, we’d love to hear from you.

To be successful as a Customer Service Specialist, you should have:

Experience in customer service (internal or external).
Ability to manage a high volume of customer queries without compromising quality.
Excellent communication skills, both written and verbal, with the ability to tailor your message.
Solid PC skills, including proficiency in Microsoft Office.

Some other highly valued skills may include:

A genuine desire to develop and progress your career.
Confidence in balancing personal, team and client commitments.
Strong time management skills, with the ability to prioritise in fast-paced, governed environments.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This is more than just a job, it’s a chance to build a career in a supportive, forward-thinking environment where your development is mapped and your growth is supported every step of the way.

The role is hybrid and based in Northampton.

Purpose of the role

To address customer questions, concerns or requests while maintaining customer service expectations.

Accountabilities

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.
Management and maintenance of customer records and documentation to ensure accuracy.
Participation in training and development initiatives to improve customer skills, knowledge, and services.
Identification of industry trends and developments related to customer service to implement best practice in customer care.
Execution of escalation requests to the relevant team or senior management as required in a timely manner.
Execution of customer service activities through various communication channels including chat, email, and phone.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

client relations specialist jobs in harlestone, nth

Customer Service Advisor

Luxury Events & Fundraising Relationship Executive

Luxury Events Fundraising & Sales Manager

Economic Crime Risk Manager

Client Experience Advisor

Events Fundraising & Sales Manager

Sales Manager & Luxury Events Fundraising

Commercial Analytics Manager - BPL

Retail Security Officer

Land and Property Programme Manager

Clinical Psychologist - Northampton (0.4 FTE)

Surveying Quality Manager

Housekeeper- Kents Hill Park

Healthcare Assistant

HR Advisor

Experienced HR Consultant

Contracts and Procurement Lawyer - Commercial Team

Chef Manager

Residential Conveyancer

Education/SEN Lawyer - People Team

I want to receive the latest job alerts for client relations specialist in harlestone, nth

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