Customer experience coordinator Work, Jobs in Harlow, Ess (with Salaries)

Service Administrator / Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Service & Small Works Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Film and Event Co-ordinator
Queen Elizabeth Olympic Park - LLDC —London
- £38,342 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
13d
Customer Services Coordinator
ACS Aviation Industries Ltd —Braintree
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
11d
Patient Coordinator/ Doctors PA / Front of House (Full Time)
Elite Aesthetics —Greenhithe
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Employee discount
- Life insurance
Quick apply
Customer Supply Chain Account Coordinator (FMCG Maternity cover)
Norac Foods UK —London
- From £37,000 a year
- Temporary
- Hybrid work
- Sales
- Travel
- Warehouse experience
- Life insurance
Quick apply
6d
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Workplace and Experiences Coordinator
Zego —London
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Office experience
Quick apply
Customer Experience Coordinator
Michael Kors —London
- £30,000 - £35,000 a year
- Full-time
- Maintenance
11d
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
13d
Customer & Partner Experience Coordinator - EMEA
Workiva —London
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Full-Time Junior Office & E-commerce Coordinator for a retail showroom In Kensington
Bio Fires (Gel Fireplaces Ltd) —Kensington and Chelsea
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
11d
Administrator / Service Coordinator (Maternity Cover)
Square Mile Fire & Security —Epping
- £25,000 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Facilities Coordinator - The Heals Building and Home Park Estate
Workman Facilities Management Limited —London
- £38,000 - £39,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- First Aid Certification
- Life insurance
Quick apply
Client Services Co-ordinator
City and County Healthcare Group Ltd —London
- £24,780 a year
- Full-time
- Remote
- Sales
- Customer service
- Business development
4d
Senior Service Coordinator
Air Energy LTD —Hertford
- £34,000 - £36,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
Quick apply
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
11d
Shared Ownership Coordinator
Pinnacle Group —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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customer experience coordinator jobs near harlow, ess

Service Administrator / Coordinator

Custom Security Solutions Ltd.
Hertford

Quick apply

Job details

Permanent
£26,000 - £33,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Discounted or free food
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Salesforce
English
Administrative experience
Financial services
Communication skills

Full job description

About Custom

At Custom Intelligent Security, our mission is to advise and deliver the very best in integrated security solutions. We’ve built a team of experts with years of experience in navigating the ever-changing security landscape. We understand the challenges businesses face in making the right security decisions—and we’re here to help.

We work in close partnership with our clients—ranging from high-profile sites and government bodies to retailers and small businesses—helping them identify threats, improve loss prevention, manage data, and leverage technology to operate safely and efficiently.

Our people are our greatest asset. We invest in their development and create a culture of open communication and collaboration, with regular events and opportunities to connect across the business.

The Role

We are looking for a highly organised and detail-focused Service Administrator/Coordinator, ideally with experience in the Electronic Security Industry, to join our team. Based at our Hertford HQ, you will provide first-line support to our clients and field engineers, ensuring seamless service coordination and exceptional customer experience.

This is a key role requiring strong communication skills, problem-solving ability, and a proactive approach to service delivery.

Key Responsibilities

Service Coordination: Receive and log service requests via phone/email, cross-reference with existing quotes, dispatch engineers or third-party providers, and request technical support where necessary.
Scheduling: Organise engineer attendance in line with client expectations and service level agreements (SLAs).
Client Communication: Keep clients informed throughout the service request lifecycle and ensure accurate records are maintained in Salesforce.
End-to-End Case Management: Manage each service request from initiation to closeout and invoicing, including quoting for any required follow-up work.
Invoicing & Compliance: Ensure timely and accurate invoicing. Follow up on purchase orders and client approvals.
Internal & External Meetings: Attend service review meetings and, where needed, client service reviews to provide updates on open jobs.
Relationship Building: Build strong working relationships with clients, subcontractors, and colleagues across the business.
Health & Safety: Request RAMS and permits as needed from our H&S team.

About You – Skills, Experience & Attributes

Previous experience in a similar service coordination or administrative role
Advantageous: Background in the electronic security industry and understanding of security systems
Preferred: Experience working with international clients and managing communications across multiple time zones
Highly organised with excellent attention to detail
Strong verbal and written communication skills
Confident in Microsoft Word, Excel, and business software
Able to prioritise, multitask, and work under pressure
Bonus: Experience with Salesforce

What We Offer

A collaborative and supportive team environment
Training and development opportunities
A culture that values communication, respect, and teamwork

Perks & Benefits:

Casual dress
Company events
Discounted or free food
Free on-site parking
Health & wellbeing benefit programme
24 Days annual leave, plus UK Bank Holidays

Working hours: Monday to Friday – 8.00am – 5.00pm

Location: On-site in Hertford

(Must be able to reliably commute or plan to relocate before starting)

Job Type: Permanent

Pay: £26,000.00-£33,000.00 per year

Benefits:

Company events
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in harlow, ess

Service Administrator / Coordinator

Service Administrator / Co-ordinator

Service & Small Works Coordinator

Film and Event Co-ordinator

Customer Services Coordinator

Patient Coordinator/ Doctors PA / Front of House (Full Time)

Customer Supply Chain Account Coordinator (FMCG Maternity cover)

Wholesale Customer Support Coordinator

Workplace and Experiences Coordinator

Customer Experience Coordinator

Client Services Coordinator & Operations

Customer & Partner Experience Coordinator - EMEA

Full-Time Junior Office & E-commerce Coordinator for a retail showroom In Kensington

Administrator / Service Coordinator (Maternity Cover)

Office Workflow Co-ordinator

Facilities Coordinator - The Heals Building and Home Park Estate

Client Services Co-ordinator

Senior Service Coordinator

Resolution Coordinator

Shared Ownership Coordinator

I want to receive the latest job alerts for customer experience coordinator in harlow, ess

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