call center manager Work, Jobs in harlow (with Salaries)

Sales Manager
Sopwell House —St Albans
- Full-time
- Sales
- Hotel
- Employee discount
Quick apply
13d
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Sales Manager

Sopwell House -
St Albans

Quick apply

Job details

Full-time
13 days ago

Benefits

Discounted or free food
Employee discount

Qualifications

Sales

Full job description

Sales Manager

Full-Time Position – 40 hours

About Sopwell House:

Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award-winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests.

We are seeking an ambitious and experienced Sales Manager to join our Sales team. This pivotal role is responsible for supporting the overall Sales Strategy and supporting the Director of Sales in maximising all sales opportunities in the hotel. The ideal candidate will be a dynamic, results-driven professional with a strive for excellence to take Sopwell House to the next level of commercial success. This role will primarily focus on the MICE space and corporate business.

Your role in our Family:

Effectively secure new accounts from the Global marketplace and thereafter, manage and develop accounts to agreed targets for Sopwell House.
Effectively manage and develop a portfolio of network accounts to drive more revenue to the business
Develop and establish relationships with all Business Travel Agents, Consortia, Hotel Booking Agents, MICE, Corporate, Wholesalers, Tour Operators, and Call Centres where appropriate.
Develop new business opportunities to secure new accounts from the global marketplace
Assist in the networking within our GDS supplier
Utilise technology to create various databases and conduct regular electronic mailings to the various marketplaces.
Review various web opportunities and ensure the hotel maximise any opportunities
Ensure we maximise all opportunities to conduct presentations, road shows in the national and global marketplace
Ensure ongoing awareness of negotiations handled and ensure liaison with agents where appropriate
Monitor account performance on a monthly basis and action as required
Review each account on a monthly/quarterly basis with the clients and update action plans as required
Monitor and analyse competitor activity and act upon it to protect business
Organise and host familiarisation visits and corporate hospitality events as and when required
Represent the hotel at exhibitions, trade shows, presentations and such like and similarly to any professional bodies and organisations
Monitor all aspects of account administration to ensure accurate and effective. This includes the client database, completion of RFPs, collation of rates, issuing contracts, rate loading and tracking
Handle complaints or queries with immediate action, speaking to the Hotel Management ensuring thorough follow up to the guest

What makes you the perfect fit?

Exceptional relationship‑building & networking skills
Strategic & analytical sales mindset
A self‑starter who consistently seeks new opportunities, identifies preferred partnership deals, and maximises exposure through presentations, trade shows, and digital channels.
Strong organisational & account management ability
Calm, confident, and professional communication
This role will involve travel to London and the local area, so the ability to drive would be beneficial.

The Best Bit:

Discounted Food and Beverage and accommodation.
28 days holiday, plus an extra day off on your birthday.
30% discount on spa treatments and spa days.
10% discount on spa products.
'Introduce a Friend' bonus when you recommend someone to join our team.
Staff meals provided on duty.
Hotel discounts through our Pride of Britain affiliation.

How to Apply:

If you are a passionate sales leader with a proven ability to deliver results and inspire teams, we’d love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. If you do not hear from us within 14 days, please assume your application has been unsuccessful on this occasion.

Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

INDHOTEL

Quick apply

Refine Your Search

call center manager jobs in harlow

Sales Manager

Customer Success Manager

Contact Centre Team Leader

Sales Operations (Dialer & Campaign Manager)

Sales Lead - Outbound Contact Centre

Operational Sales Manager (Outbound Contact Centre Team - Retail)

Sales Development (Lead Gen and Telemarketing)

Sales Director - EMEA (Contact Centre & Unified Communications)

Product Manager

Contact Centre Sales & Solution Leader

Sr. Director, Product Mktg & Outbound Product Mgmt - Allegro

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