Service desk engineer (field) Work, Jobs in Harlow (with Salaries)

Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
Service Desk Controller
Armill Lift Trucks Limited —Braintree
- From £27,500 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Free parking
Quick apply
2d
Service Desk Engineer
RFA —London
- Computer Science
- Bachelor's degree
- SharePoint
Field Service Engineer
Zenzero Solutions —London
- In-person
- Flexible schedule
IT service desk and support manager
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Continuous improvement
- Training & development
8d
Senior Service Desk Engineer
Cvent —London
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
14h
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
Quick apply
Installation Field Service Engineer - Hayes
PHS Group —Ilford
- £35,000 a year
- Weekend availability
- Customer service
- Mechanical knowledge
- Employee discount
14d
IT Field Service Engineer
Zenzero Solutions —London
- Azure
- Leadership
1st Line Service Desk Analyst
Goaco —Dartford
- Full-time
- Travel
- In-person
- Communication skills
3d
Installation Field Service Engineer - Hayes
PHSGroup —London
- £35,000 a year
- Weekend availability
- Customer service
- Employee discount
14d
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
7d
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
Cloud Security Engineer
Intercom —London
- Hybrid work
- In-person
- AI
- Annual leave
- Work from home
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Mentoring
- SharePoint
- In-person
Sr IT Systems Engineer
Palo Alto Networks —London
- Full-time
- Google Suite
- Analysis skills
- Bachelor's degree
Service Delivery Manager
Zenzero Solutions —London
Infrastructure Engineer
Marex —London
- Weekend availability
- Computer Science
- Engineering
- Mentoring
Quick apply

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service desk engineer (field) jobs near harlow

Service Desk Engineer (Field)

Charles Square -
London

Quick apply

Job details

Full-time
£42,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Gym membership
Car scheme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
LAN
Microsoft Exchange
Microsoft Office Suite
Computer hardware
Organisational skills
Cloud computing
Customer support
Communication skills
Microsoft Azure

Full job description

About Charles Square

Charles Square (CSq) are experienced and trust IT specialists to the financial sector worldwide.

CSq offer Enterprise 24x7x365 Support, Consultancy and Procurement, delivering solutions that set a high bar on reliability, security, and customer experience.

As a young agile company and a Microsoft Gold Partner, we fully embrace the cloud and are recognised leaders in the financial sector in helping companies transform and innovate. We specialise in the successful deployment of technologies in security focused regulated businesses.

Role Outline
For this role we are looking for a Service Desk - Field Engineer based in the London area with a wide range of skills from desktop, server and cloud support. You will be passionate about technology, troubleshooting, learning, and providing guidance and knowledge transfer to your colleagues.

The role will be mainly based on client sites, when not on site you will support the service desk team. You will need to be within commutable distance of central London.

What you will need to succeed

For this role we are looking for someone with previous experience in an IT Solution Provider or MSP environment.
Experience supporting and troubleshooting complex environments.

A passion to play with technology and understand how things work.

Ability to work in a fast-paced environment and manage competing priorities.

Ability to self-manage tasks and accept guidance and positive criticism.

You will have excellent client service skills, experience in taking calls professionally, dealing with time critical issues efficiently as well as being enthusiastic about expanding your technical knowledge.

Required Skills

Minimum 2 years’ experience in a 2nd Line role within a service desk or support environment.
At least 1 years’ experience as a Field Engineer working on multiple customer sites.
Good knowledge of Azure, Microsoft Office, Windows Server, Virtual environments, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus.
Cloud hosted O365 skills required.
MS Exchange and Outlook management skills required.
Knowledge of data backups and schedules including VEAAM and Cloud hosted services.
Demonstrated PC hardware/software trouble-shooting skills.
Excellent team player.
Excellent communication and interpersonal skills; professional telephone demeanour.
Strong customer service skills and attention to detail.
Ability to work under pressure and good organisational skills.

Main Duties

To travel to various customer sites when required to complete onsite support. This may be more regular or on an ad-hoc basis.
To liaise with and build strong working relationships with stakeholders.
To be an ambassador for the company to maintain and enhance the reputation of the company.
To record all calls to ensure accurate information about the client’s systems is maintained and available to other support personnel and account managers.
When not on a customer site to provide service support via phone call/email
Escalate issues in line with guidance.
To have a flexible approach and attitude.
To work with other support staff to build knowledge and skills pertinent to the sites supported.

Company Benefits

31 days annual leave
Overtime income
Pension
Health Shield (Cash Plan)
CSq Benefit Hub
Shop St.
Cinema Tickets
Gym Membership
Training
Social Events
Cycle 2 work scheme
Electric leased car scheme
Access to discounted Hardware and Software

Equal Opportunities & How to Apply

Charles Square is committed to creating an inclusive and welcoming environment where diversity is valued and everyone can do their best work. We encourage applications from all qualified candidates and are proud to be an equal opportunities employer.

If you require any reasonable adjustments during the recruitment process, please let us know when you apply and we will be happy to accommodate.

Quick apply

Refine Your Search

service desk engineer (field) jobs in harlow

Service Desk Engineer (Field)

Service Desk Engineer [Desk & Field]

Service Desk Controller

Service Desk Engineer

Field Service Engineer

IT service desk and support manager

Senior Service Desk Engineer

Field Services Engineer

Installation Field Service Engineer - Hayes

IT Field Service Engineer

1st Line Service Desk Analyst

Installation Field Service Engineer - Hayes

Support Engineer, Cinema Support

IT Support Engineer

1st Line IT Engineer

Cloud Security Engineer

IT Incident Management & Resolution Engineer

Sr IT Systems Engineer

Service Delivery Manager

Infrastructure Engineer

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